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Crystal House Suite Hotel & SPA

5.0 star property

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Photo gallery for Crystal House Suite Hotel & SPA

Front of property – evening/night
Restaurant
Royal Suite, 3 Bedrooms, Terrace, Lake View | 2 bedrooms, premium bedding, minibar, in-room safe
Fitness studio
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Sergeyeva Street 4, Kaliningrad, 236016
  • Place, Bunker Museum
    ‪5 min walk‬
  • Place, Ruins of Koenigsberg castle
    ‪7 min walk‬
  • Place, Immanuel Kant's Grave
    ‪13 min walk‬
  • Airport, Kaliningrad (KGD-Khrabrovo)
    ‪21 min drive‬

Room options

View all photos for Crystal Suite, 1 Bedroom, Terrace, Lake View

2 bedrooms, premium bedding, minibar, in-room safe

Crystal Suite, 1 Bedroom, Terrace, Lake View

  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 2 Bedrooms, Terrace, Lake View

Business Suite, 2 Bedrooms, Terrace, Lake View | 2 bedrooms, premium bedding, minibar, in-room safe

Business Suite, 2 Bedrooms, Terrace, Lake View

  • 135 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for SPA Suite, 2 Bedrooms, Terrace, Lake View

2 bedrooms, premium bedding, minibar, in-room safe

SPA Suite, 2 Bedrooms, Terrace, Lake View

  • 140 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite

2 bedrooms, premium bedding, minibar, in-room safe

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 125 sq m
  • 4 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite, 3 Bedrooms, Terrace, Lake View

Royal Suite, 3 Bedrooms, Terrace, Lake View | 2 bedrooms, premium bedding, minibar, in-room safe

Royal Suite, 3 Bedrooms, Terrace, Lake View

  • 300 sq m
  • 3 bedrooms
  • Lake view
  • Sleeps 7
  • 3 King Beds

View all photos for Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View

Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View | 2 bedrooms, premium bedding, minibar, in-room safe

Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View

  • 300 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

About this property

Crystal House Suite Hotel & SPA

Luxury hotel with health club and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Crystal House Suite Hotel & SPA offers 71 air-conditioned accommodations with minibars and a safe. Rooms open to lanais. This accommodation offers separate sitting areas. Beds feature premium bedding. Premium satellite televisions are provided. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Kaliningrad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
During your stay at Crystal House Suite Hotel & SPA, you're just a quick walk from Kant Statue. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Kant Statue and 5 minutes on foot from Statue of Immanuel Kant
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Crystal House Suite Hotel & SPA offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Crystal House Suite Hotel & SPA. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Kaliningrad hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hoffmann – On-site restaurant.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: RUB 2,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hoffmann

Things to do

  • Free children's club
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Microwave on request
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: RUB 5000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 11 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for RUB 6000 per day.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: RUB 5000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately RUB 2000 per person
  • Airport shuttle fee: RUB 3000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RUB 5000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RUB 6000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Crystal House Suite Hotel & SPA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Russian citizens: adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany the child at check-in. Non-Russian citizens: adults and children must present a valid passport, visa and migration card at check-in.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crystal House Suite Hotel Kaliningrad
Crystal House Suite Hotel
Crystal House Suite Kaliningrad
Crystal House Suite
Crystal House Suite & Spa
Crystal House Suite Hotel & Spa Hotel
Crystal House Suite Hotel & Spa Kaliningrad
Crystal House Suite Hotel & Spa Hotel Kaliningrad

Reviews

Crystal House Suite Hotel & SPA Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

8/10 Good

DMITRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

he best hotel in Kaliningrad

Everything was just amazing
Stayed 6 nights in Mar 2021

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Amazing place to stay for a rest
Stayed 2 nights in Sep 2020

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все бвло
Stayed 4 nights in Aug 2020

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020

10/10 Excellent

T

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well equipped and layed out, a central location in Kaliningrad and close to everything needed. Staff was very helpful and English friendly.
Stayed 3 nights in Jul 2019

6/10 Okay

George, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spacious hotel room

The hotel room was luxurious and spacious but lacks attention to details and the hotel service is nothing to write home about. It looked like the restaurant, the room service, the Spa are all separate entities, and the worst part was the elevator which is mainly used by the hotel employees and workers and had always a BO Odor ...they should have an elevator for the employees and the guests should have the priority for using it.
Stayed 8 nights in May 2018

10/10 Excellent

Tim, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Kaliningrad

I am American and I have spent a lot of time in Russia and I can honestly say this is one of my favorite hotels. The staff is amazing, the rooms are great, and the location is nice.
Stayed 2 nights in May 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Осенние каникулы

Отличный отель по всем критериям. Расположение, чистота, удобство, персонал, кухня - все выше всяких похвал. Обязательно остановимся именно здесь при следующем визите в Калининград.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Останавливаемся в отеле не в первый раз, все нравится: удобная локация, вкусные завтраки, комфортные и чистые номера. Обязательно сюда вернёмся!
Stayed 2 nights in Sep 2021

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Гигиена

Нет гигиенического душа в туалетах в номере семейный люкс-это большой минус.
Stayed 3 nights in Sep 2021

10/10 Excellent

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Vladimir

Stayed 2 nights in Feb 2021

8/10 Good

igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Цена не соответствует номеру
Stayed 2 nights in Dec 2020

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Кристальный Калининград

Супер отель. Лучшие номера, завтраки, термальная зона, а вид из номера и размер номера просто впечатляют! Также шикарны и ужины. На завтрак икра и шампанское. Бесплатная парковка для постояльцев. Удобное расположение. Вообщем лучший отель.
Stayed 4 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in Kaliningrad

Good location
Stayed 3 nights in Oct 2020

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Большое спасибо отелю за прекрасный отдых. Приживали с семьей с 2мя детьми. Номер очень комфортный, светлый, просторный . Все удобно и продумано. Отличная зона спа, где проводили вечера. Из номера шикарный вид на озеро, стильная терраса. Завтраки очень вкусные, разнообразный шведский стол, очень качественные продукты. Мы остались очень довольны, спасибо.
Stayed 4 nights in Sep 2020

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

IGOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020

10/10 Excellent

EKATERINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ВЕЛИКОЛЕПНО!

Stayed 4 nights in Aug 2020