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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Indoor pool
Front of property
Pillow-top beds, desk, iron/ironing board, free WiFi
Buffet
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Air conditioning

Explore the area

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4025 Walters Street, Merritt, BC, V1K 1K1
  • Place, Bench Top Field
    ‪3 min walk‬
  • Place, Nicola Valley Memorial Arena
    ‪2 min drive‬
  • Place, Merritt City Hall
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(16 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Quality Inn

Hotel in Merritt with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Quality Inn offers 56 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are indoor/outdoor hot springs open between 10:00 AM and 9:00 PM. The temperature in the hot springs is set to 104°F.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Bench Top Field. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes hot springs and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Bench Top Field and Central Park
  • Pets welcome for a fee
Quality Inn offers its guests hot springs, an indoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn. Free self parking is available.

This Merritt hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Quality Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Indoor/outdoor hot spring

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Hot springs open from 10:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC
  • Indoor hot spring
  • Indoor/outdoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Hot springs access available from 10:00 AM to 9:00 PM.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Merritt
Quality Merritt
Quality Inn Hotel
Quality Inn Merritt
Quality Inn Hotel Merritt

Quality Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 306 out of 959 reviews
Rating 8 - Good. 385 out of 959 reviews
Rating 6 - Okay. 163 out of 959 reviews
Rating 4 - Poor. 69 out of 959 reviews
Rating 2 - Terrible. 36 out of 959 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Martin, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
While showering the water temp turned to extremely hot - not a great experience!
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Yu

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Edward, Olds

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom door and shower curtain was dirty. But other than that it was pleasant. Super friendly staff. Was nice to have friendly face and best wishes as you leave.
Stayed 1 night in Aug 2025

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Decent stay

This cute motel has potential, but is tired and needs a refurbish. Bathroom had nice sink and countertop, but very small. Carpets need replacing. Beds were comfortable. Air conditioning was loud but worked great. Rooms are kinda dark, with the brightest light being at the back of the room by the fridge. Would be nice to have a mirror there. Breakfast is very basic - egg omelet with cheese, sausage, waffles, apples, yogurt, granola bars. Coffee was good :). Nice large fridge in room, and microwave. Staff are friendly. It is fine for a place to sleep for 1 night. Didn’t use the pool.
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The large suite was perfect for our family; 'twas clean and had all the amenities that we needed. Standard continental breakfast. Friendly and professional staff were top notch. The hideabed was the only uncomfy part of the stay 😅
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Arrived a little late and front desk made sure I was able to get into my room. Top notch service. Room was clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Liked: Cleanliness
Rooms are small but clean. Our tub didn't drain and staff weren't concerned about it.
Stayed 1 night in Aug 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Neil

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely enjoyed our stay! Was very pleasently surpised especially based on the price. It was one of the more affordable ones in quite a large area that had a room availiable for us. It was close to walmart and anpther grocery store. We also were doing our laundry the next morning (we had driven all the way from Oklahoma), and we miscalculated the timing of how long the wash and dry would take. We called the front deak to ask for a little extra time to pick up our laundry and have time to pack it before checking out and they obliged, offering us an extra hour to get everything together! We also enjoyed the hot tub (old, tired bodies and driving for days on end), and we met 2 other sets of awesome guests at the hottub as well. Everyone seemed happy with the accomodations. There was also a restaurant at the location, we didn't get to eat there because we had some errands to take care of after checking in and we got back too late to go to the restaurant but I did check out the menu and it looked awesome! I enjoyed breakfast in the morning while my husband slept in. It was pretty standard for a hot breakfast, eggs, sausage, english muffins, cereal, yogurt, waffles, etc. The coffee was very fresh and absolutely delicious. We travel over 50% of the year for the past several years and its the best hotel coffee I've had!! So good! Right as we were packing up the car to leave, the owner pulled up and talked to us. He wanted to make sure we enjoyed our stay and we did, for sure!!!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town but a good distance from the Freeway and its noises! Nice pool clean suites and attractive setting. We will stay there again!
Stayed 2 nights in Aug 2025

6/10 Okay

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Friendly staff but unkempt

The staff was helpful and friendly, gave us a free upgrade when our first room smelled horribly of cigarette smoke. The condition of the hotel overall however was shabby and unkempt, the rock area around the patio was overrun with weeds. Interior doors didn't close, locks were broken or didn't work properly, paint peeling etc. Ice machine rarely had ice in it.
Stayed 3 nights in Aug 2025

6/10 Okay

Tabatha

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Best was comfortable. Room was good enough for a quick overnight stay. The pool needs some repairs. With some repairs it would be a very nice hotel. Breakfast was simple but tasty
Stayed 1 night in Aug 2025

6/10 Okay

kamalpreet

Stayed 1 night in Aug 2025

6/10 Okay

Aniko

We stayed 2 nights..it was ok. It may have just been our room but there were many little things that annoyed us. Toilet seat was not installed properly so I kept sliding around on it, the bathroom door kept hitting the corner of the vanity every time you opened and closed it (that’s how tiny the bathroom is).Part of the floor felt like it was breaking underneath, like it was lumpy to walk on. The full length mirror was installed crooked.( maybe that’s being picky?)On the first night invaded with moths outside the doors/walkways ( but that was cleared up by morning by what smelled like raid ). We really enjoyed the pool and hot tub. On checkout day we wanted to take one last dip in the pool before heading out. Checkout is not until 11 and pool is open at 9am so we have time. Unfortunately the pool was being cleaned and the man cleaning it arrived like 10 min before 9. We came back 9:30 still not done. Came back at 10 still not done. At this point it’s now too late for us. Now my understanding is if you know the pool is going to take an hour or how ever long it takes to clean. Why wouldn’t you start earlier and have it done for it opens at 9am. Guests have paid. So these services should be available to them. I also didn’t appreciate the housekeeper to be knocking on the door at 10 am when I had a sign on the door. We were getting our stuff ready. Checkout is at 11am. Felt like we were just being rushed out because she wanted to get started early to clean it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

8/10 Good

Keegen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Andre, Aridrie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and proximity to high way.
Stayed 2 nights in Jun 2025

6/10 Okay

Bonita

Business traveller, Travelled with group
They charged my card before arrival without notice, when we went to try and fix that so i could put it on a different card, they instead charged the original card a second time bumping me over my limit and incuring charges. While they did apologize, nothing else was offered or resolved. It was a mistake, and could have happened to anyone, but it was still an issue. There was no elevator, which may have been listed somewhere, but i have a knee injury and it made loading luggage difficult. We couldnt figure out how to turn down the AC, off was to hot, but on was litterally freezing. We had to bring blankets in from the car. Our bathroom door didnt close, and the bed had a significant lean to it. Over all i may stay again, but we would need a first floor room for sure at least. Still reasonable for the price. The hot tub was nice, the parking was easy and the staff was helpful and kind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jocelyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Jul 2025

8/10 Good

Shelley

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025