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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property

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Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Interior
Suite, 1 King Bed with Sofa bed, Accessible (Comm) | 1 bedroom, down duvets, desk, iron/ironing board
Breakfast, lunch, dinner served; American cuisine
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View in a map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Place, Crown Center
    ‪3 min walk‬
  • Place, T-Mobile Center
    ‪13 min walk‬
  • Place, Kansas City Convention Center
    ‪16 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, down duvets, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(45 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

1 bedroom, down duvets, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, down duvets, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Indigo Kansas City Downtown by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,010 reviews
The price is CHF 101
includes taxes & fees
29 Oct - 30 Oct
Hotel Indigo Kansas City Downtown by IHG

About this property

Hotel Indigo Kansas City - The Crossroads by IHG

Hotel with a restaurant, a short walk to Crown Center
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Hotel Indigo Kansas City - The Crossroads by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Crown Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Leedy's Bar and Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Crown Center and 9 minutes on foot from LEGOLAND® Discovery Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7 AM to 11:00 AM.
Leedy's Bar and Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leedy's Bar and Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 10 for children
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t realize it was valet only (+$18), but other than that, I was impressed.
Stayed 1 night in Jul 2025

10/10 Excellent

Asa

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay. Great spot for a night away in KC. I highly recommend staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place. If you don’t do valet parking, it’s tough to find anything nearby. The hotel itself is wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Vidal

Travelled with partner
Liked: Amenities, property conditions & facilities
The service
Stayed 2 nights in Jul 2025

10/10 Excellent

Saras

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and management were so helpful. They had easy printing services and that was helpful for my meeting. Gym had everything I needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 4 nights in Jul 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property & staff were great!! Didn’t love the location. But, it was close to Crown Center & Power & Light District, which was convenient. It was a bit of a deserted area especially considering we were there over a holiday weekend. However, there was loud street noise late at night! Luckily, it quoted down after 1:00 am.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean and nice. Staff was great and very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Tina, Bentonville

Liked: Cleanliness, property conditions & facilities
Smooth check-in. Helpful friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel located near memorial and train station. Nice rooms.
Stayed 1 night in Jun 2025

4/10 Poor

Lizla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was okay. Something seemed off with this place. The location was good. Rooms were spacious and clean. The biggest disappointment was the lack of restaurant service. We didn’t even attempt eating breakfast after seeing how unclean the area was. The bar was dirty and seemed to be used like storage. At check in the man at the bar looked sketchy. Something seemed off with staff who were working. We would not stay here again especially with what we paid. Find another location.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Carrie

Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and staff. Valet was on point , worth paying for parking. Breakfast was decent, could be a little better since it's the only meal served. PS: paid for breakfast everyday. Snacks in the hotel lobby were horrible in our opinion. Bar awesome also. Overall really nice hotel that was clean and quiet for where it is. Biggest issue was the bed quality. It felt like someone had blown the center out of the bed. No support.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it’s so close to everything we wanted to do and places we wanted to go. Staff was awesome and our room was super quiet and clean. Very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was super friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Shaunmesha, Frisco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tei

Stayed 1 night in Jun 2025

4/10 Poor

Sara

Business traveller
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
A portion of my room's ceiling was 15 feet high, the most spacious-feeling hotel room I've ever had.
Stayed 2 nights in May 2025

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. The neighborhood had good restaurants within walking distance, though not many people around.
Stayed 2 nights in May 2025

10/10 Excellent

Genevieve

Stayed 3 nights in May 2025