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Grand Palladium Kantenah Resort & Spa All Inclusive

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Lobby sitting area
Lake
Outdoor dining
2 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Luxury
VIP Access
5.0 star property
8.6

Excellent

Luxury all-inclusive property renovated in 2023 and located near Puerto Aventuras Marina

Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley and 2 swim-up bars. With a private beach, a beach bar and beach massages, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a sports massage or a body scrub at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. The gym offers Pilates classes and fitness classes; other things to do include basketball, kayaking and archery. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

8.4 out of 10
Very good
(63 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 1

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with View

  • 58 sq m
  • Sleeps 1

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 2

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with View

  • 58 sq m
  • Sleeps 2

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 3

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe With View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 4

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 4

View all photos for Junior Suite Single Use Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Single Use Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Superior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Superior with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

9.4 out of 10
Exceptional
(22 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Balcony view

Junior Suite Garden View

9.6 out of 10
Exceptional
(24 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool

View from room

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

Minibar, in-room safe, desk, blackout curtains

Family Selection Suite Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool Single Use

View from room

Family Selection Junior Suite Rooftop with Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim-up Single Use

Balcony view

Family Selection Junior Suite Swim-up Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Vista al Jardin Single Use

Minibar, in-room safe, desk, blackout curtains

Family Selection Junior Suite Vista al Jardin Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront Single Use

Minibar, in-room safe, desk, blackout curtains

Family Selection Suite Beachfront Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 4

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 2

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 2

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 4

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 1

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 1

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 103 sq m
  • Sleeps 4

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About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Kantenah Resort & Spa All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and 2 swim-up bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to facials, body wraps or Thai massages at Zentropia
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a private beach, tennis courts and a gym
  • 9 minutes by car from Puerto Aventuras Marina and 10 minutes from Akumal Beach
Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1005 reviews
Rating 8 - Good. 209 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and resort were very clean, and the staff was welcoming. However, the checkout process was poorly handled due to communication issues. Although the manager resolved the situation, it was uncomfortable and unnecessarily stressful. Español: La habitación y el resort estaban muy limpios, y el personal fue amable. Sin embargo, el check-out fue mal manejado debido a problemas de comunicación. Aunque el gerente resolvió la situación, fue una experiencia incómoda e innecesaria.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 7 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 7 nights in Jan 2026

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the family select section and there was so much attention paid to stocking the room with things we would want and need. They understood our son is older (12) and made sure there were age appropriate things for him to do for fun. Each building has a personal butler and concierge who offered to plan an itinerary for us every day based on how we felt. There are so many activities including, we were always finding new things to do every day. The room was perfect: spacious and well designed so we could all get ready and have privacy when we needed it. We found the whole property spotless and the service amazing. The check in process was one of the best check in experiences we’ve ever had. There was a lounge my son could get snacks and drinks and play Xbox while we handled check-in. The staff as so accommodating and go out of their way to get you everything you want. We never found an issue getting a lounger near the pool or in a prime spot on the beach. We never waited along for anything. My son played soccer at the sports Center each night before dinner, and they would send a golf cart to pick him up and take him to the game. One evening he wanted to stay in after having too much sun, and they sent him room service with all his favourite foods. The wifi is excellent if you need it. We’d definitely come back!
Stayed 7 nights in Jan 2026

2/10 Terrible

James

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel locked me out of my room multiple times due to a poorly maintained door system. They offered me pitiful excuses and no real compensation for the wasted hours of my life sitting outside in the cold at night with screaming babies multiple times while I waited for maintenance to come and open the door.
Stayed 4 nights in Jan 2026

10/10 Excellent

BreAnn

Stayed 7 nights in Jan 2026

10/10 Excellent

Brie

Liked: Cleanliness, amenities, property conditions & facilities
Food/drinks were excellent. Very clean grounds, pools and rooms. Our butler in family selection Karen was amazing, very attentive, kind and professional. The family selection beach was beautiful!
Stayed 7 nights in Jan 2026

10/10 Excellent

Cara Danice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, incredibly accommodating to families and their needs. Clean, great food and drinks. Family selection private pool, restaurant, and beach sections were less busy and had great service. Would happily return
Stayed 8 nights in Jan 2026

8/10 Good

Kyle Preston

Stayed 9 nights in Jan 2026

10/10 Excellent

Denise

Stayed 1 night in Jan 2026

10/10 Excellent

Mei

Stayed 6 nights in Jan 2026

10/10 Excellent

Morgan

Stayed 7 nights in Jan 2026

10/10 Excellent

Tetyana

Stayed 7 nights in Jan 2026

10/10 Excellent

RAUL

Stayed 1 night in Jan 2026

8/10 Good

Christopher Phillip

Liked: Cleanliness, amenities, property conditions & facilities
The beach is unmatched. The rooms are very nice. Could use more lighting especially in the bathroom. The bathroom did not have an air vent or a lock on the door. Some more shelving and drawers would have been useful for our long stay. The fridge needs to be colder. But overall the resort is great. We would definitely stay again. Good service. I would advise booking all the restaurants available. The buffet is very convenient but take advantage of the restaurants.
Stayed 5 nights in Jan 2026

6/10 Okay

Caitlin

Stayed 6 nights in Jan 2026

10/10 Excellent

Sviatlana

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
No, everything was good
Stayed 7 nights in Jan 2026

10/10 Excellent

Lidia, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
. How the whole resort runs very smoothly . In a friendly , polite, clean, fresh food, great choices good variety , great entertainment . Family enjoyed ourselves very much. Thank you
Stayed 7 nights in Jan 2026

10/10 Excellent

Natalia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is by far our favorite resort. Absolutely kids friendly, with so many activities planned throughout the week. Family Selection is a must if you have kids. It gives you access to all the perks and allows for the parents to enjoy Adults Only part of the resort while the children can stay in the Kids Center under great supervision. We travel with my kids, parents and siblings and we always book family selection. Delicious food, amazing time and great staff! We loved Maria and Israel at Family Selection Pool, our butler Daniel and driver Fernando. They made our stay extra special ☺️👏
Stayed 7 nights in Jan 2026

10/10 Excellent

Milad

Perfect
Stayed 5 nights in Jan 2026

10/10 Excellent

Dan

Stayed 12 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my wife’s and my second time to the resort. We stayed at the White Sands side last time but decided to try the Kantenah area during our Jan trip with our two friends. I like to pick resorts with great beach access for snorkeling and ones that are 4-5 stars for amenities. We love this resort because of the snorkelling, and great tennis facilities. Victor who ran the activity center was excellent. He was our archery instructor and helped get us our tennis equipment every morning. He took the time to help my wife with her Spanish. In fact all of the staff were very friendly and provided excellent service all over the resort. Special mention also goes to Donald who ran the turbo class. We found that the drinks at the Grand Palladium were generally better quality than some other resort we have tried. One big bonus of this stay was enjoying VIP status because of booking with Expedia. This allowed us to enjoy the entire resort and get priority booking at the restaurants. We would highly recommend this resort.
Stayed 7 nights in Jan 2026

10/10 Excellent

Matt

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The GP staff (e.g. front desk, activities and restaurants) really stood out as consistently more friendly and genuine than our previous resort. We’ve had many resort vacations in the Mayan Riviera and Grand Palladium has been our best experience so far. Also very good beach and restaurants.
Stayed 7 nights in Jan 2026

10/10 Excellent

Paige

Stayed 7 nights in Jan 2026

10/10 Excellent

Jaclyn

Stayed 7 nights in Jan 2026