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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property
VIP Access

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Down duvets, free minibar, in-room safe, individually decorated
Property video
3 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

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Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪4 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • Partial sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • Partial sea view
  • 118 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - One Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 118 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • Ocean view
  • 176 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed | Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Alto Alcoba)

View from room

Room, 1 King Bed, Ocean View (Alto Alcoba)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Alto Panoramic)

Down duvets, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Ocean View (Alto Panoramic)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Unico Hotel Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Unico Hotel Riviera Maya - Adults Only - All Inclusive. During your stay, you'll be close to Half Moon Bay. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at Cueva Siete, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to detox wraps, Swedish massages or body scrubs at Esencia Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 10 minutes by car from Puerto Aventuras Marina and 11 minutes from Akumal Beach
Unico Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a hot tub, a steam room and a fitness centre. Free self parking and valet parking are available.

This 5-star Kantenah resort is smoke free.

Cueva Siete – This restaurant specialises in Mexican cuisine.
Mi Carisa – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Mura House – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
20.87 Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
AVEC – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Entertainment

On-site live performances

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kuang Chuan Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the resort. The food was fantastic, the activities were a blast, and the whole atmosphere made the trip unforgettable. The service throughout the week was excellent, and our butler Manuel added an extra level of care that really elevated our experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , excellent service , amazing food , really good vacation and resort to stay
Stayed 11 nights in Dec 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, amenities
Our room was ready when we checked in at 12:30pm even though check in is advertised for 3pm. Our only complaint is how long it took to check in! They sat us on a couch in the lobby and had to talk to at least 3 people before we were given keys to our room. Even if the room hadn't been ready, that would have been okay. We were prepared to hang at the pool or walk around. Instead we had to sit on a couch in the lobby for an hour while we were checked in. We wished the process would have been much faster.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shahzad

Stayed 3 nights in Dec 2025

10/10 Excellent

Marshall, Any address

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025

8/10 Good

gayle

Stayed 7 nights in Dec 2025

10/10 Excellent

Annalisa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was more than we expected, so beautiful!! And the staff was the best!! David at the pool for water aerobics was so fun and entertaining!! Loved the pool party and DJ and the Sax player in the water was amazing!!
Breakfast Buffet
Beach View at Resort
Stayed 4 nights in Dec 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time back at Unico. My first time was in 2021 and it was amazing and this is why I came back. This time around, I was happy to learn Unico is expanding and I was brought into the presentation to purchase a membership which I wasn’t too fond of in terms of how many people we saw and had to decline. It was over an hour of our time in the morning and we saw 6 people in total, each trying to pitch us a sale when we stated this might be the last vacation we take for some time because we are purchasing a house. I think if someone has a major priority or shares any reason for declining the membership we should not have to be spoken to by that many people. Granted, in return we were pleased with an 80 min couples massage for free, however I think if a guest declines the offer and has already sat for an hour, this should end the conversation. Some guests love luxury in doses with no financial strings attached. It was a lot of pushing to get you to do a down payment. We just wanted to enjoy our day. The staff overall was lovely. Just not the right time for us!
Stayed 5 nights in Dec 2025

8/10 Good

Rebecca

Stayed 4 nights in Dec 2025

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice and friendly, the rooms were comfortable, the spa was relaxing and the food was delicious!
Stayed 4 nights in Dec 2025

8/10 Good

Sarah Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pro: Really loved our trip here! From the moment we walked in everyone was so friendly and welcoming! Room was clean and beautiful view. Food was pretty good, with a lot to choose from. 3 pools which all had something different to offer. Loved sitting on the beach to, was so pretty. Con: this place really lacks outside entertainment and atmosphere at night. There was 1 bar open at times, but never anyone there. The inside lobby was the main hanging area, but who wants to sit inside on vacation!! Food reservations fill up really quick, so need to make them early. Skip the 1 hour talk about their promotions, as it will turn into 2.5! Really enjoyed our time, but would try another resort next time.
Stayed 5 nights in Nov 2025

8/10 Good

Caitlin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, staff was wonderful, and food is best we’ve had at an all-inclusive.
Stayed 6 nights in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
They could use more dining options
Stayed 7 nights in Nov 2025

8/10 Good

Theodoros

Stayed 5 nights in Dec 2025

6/10 Okay

Mackenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was unmemorable and some were borderline rude, slow check in, the resort was boring, the “membership” was weird and pointless, they try to con you into a time share meeting, the exec looking people constantly walking around gave it weird vibes, lack of shows/nightlife, palmera lounge sucked, loud weddings I could hear through my door for multiple nights, music so loud I could dance to in my room, lacklustre. I could go on.
Stayed 7 nights in Dec 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful but our service from our butler was not great. We didn’t know about any events and had to ask several times for things to get done. The food and drink were good and other staff was helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Ricardo Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great staff, good food. Avec restaurant is stand out.
Stayed 6 nights in Nov 2025

10/10 Excellent

nnamdi

Liked: Cleanliness, amenities, property conditions & facilities
The room and view was amazing, staff was really on top of everything I needed and I wish I could’ve extended my stay even longer
Stayed 4 nights in Nov 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities, cleanliness, and restaurants were great! I recommend bringing extra cash for tips. MURA House was the highlight of our dining experience. The only thing that would have been nice is to have a pool that was a little further away from the noisier pool, if you are truly looking for a quiet place to relax. The music can sometimes feel like you are in an Amphitheatre from your balcony, so it can kind of be annoying when it starts in the morning. Outside of that, the wildlife, beach, and ambiance was a 10/10.
Stayed 4 nights in Nov 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host, Laura, was top notch. From the moment we met her, after being awake for 20 hours, she made us feel like we were home. She tended to our every need and sat and talked to us by the pool. She was the BEST!! At the end of our stay, our transportation that we had arranged never showed up to take us to the airport. Laura stepped in and immediately called us a taxi and we make it to the airport with plenty of time to spare. We felt so lucky to have Laura as our host for our stay. Our room was beautiful and spotless. The staff responded to our only need (more towels) on the second day in a timely manner. We stayed on the first floor so we didn't have ocean views; however, we still had a beautiful view of the plants, trees and pool. We still felt like we had privacy. The soaking tub on the balcony was amazing. We thoroughly enjoyed our stay and hope to return soon!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING was perfect! Staff was amazing and the FOOD!!!!! Couldn’t have asked for a better honeymoon:) Highly recommend!!!!
Mimosa bar at Mi Carisi
Sunrise
Hibachi @ Mura House
Stayed 6 nights in Nov 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great and the staff was very courteous and considerate throughout out stay. My only criticism is your check in process. My girlfriend and I were tired from traveling and the process to check in took 90 minutes. Most of that time was taken up by trying to politely decline not wanting to purchase a time share. My advice to you is to ditch trying to sell your guests a time share the second they walk through the door. It made us uncomfortable and does not set a great tone for your stay there. Why? Simply because we saw that individual 2 other times throughout our stay and had to have the same conversation. No means no. It's a tale as old as time. We then found ourselves having to avoid that individual every time we caught sight of them because we didn't want to have same conversation a third or fourth time.
Stayed 5 nights in Nov 2025

10/10 Excellent

Barb

Stayed 3 nights in Nov 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service at Unico was superb. From the moment we entered the lovely grounds and were greeted by friendly staff, who in minutes had us from tired travelers, to feeling refreshed and excited to be there. Our event coordinator, Laura Flores went above and beyond to make our stay enjoyable and effortless. Our stay at Unico was one of the most pleasant and enjoyable vacations of recent memory. There was thought and effort put into a million little touches that made the complete package a wonderful experience. We're already planning our next visit.
Stayed 8 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
The overall quality of the food, the drink, and the service, were all impeccable. The space is stunning and well-maintained, and the level of care and attention to detail was extraordinary.
Stayed 7 nights in Nov 2025