Clean condo. Comfortable beds. Stocked with all the necessities. Super glad it had cooler and beach chairs that came in handy! Perfect location to explore both sides of the island. Would definitely stay here again.
The location and amenities are amazing. It is located by many restaurants, shops and of course it is right on the beach with a gorgeous view of the ocean. The condominium was very spacious and beautifully decorated. Sadly, there was a musty smell from dust and possible mold so we needed to leave after one night.
I wish the condo had a up to date property manual. The one that is there has miss information or outdated information. For example information on operation of cable TV, the info on pool usage is incorrect.
The property is a bit dated. The grounds are kept well. The unit was a little shabby, especially the bathrooms. The bedrooms are large, but the living area is smaller than the pictures make it look. Our biggest issue was that the door code we were given did not work, so upon arriving late at night, we had to call the property manager and get a code to the lockbox to let a key (that was difficult to use)âŠand there was only one key, so we could never separate from the friends we were traveling with. But the kicker was when I messaged the manager the same night we arrived, I NEVER heard back from them for the remaining four days we were there. Terrible customer service in my opinion. Think Iâll be avoiding Vacasa rentals in the future. Otherwise the island was beautiful and weâll be coming back to Kauai soon.
Loved this condo and its central location! Wonderful amenities that were very much appreciatedâŠ. Wagon, beach chairs, umbrella, cooler, beach towels, ice maker! And the view was amazing. The manager immediately handled any inquiries or issues! Thank you!!!
The property has been recently remodeled and is in good condition. The ocean views are as advertised. The location is withing walking distance to multiple restaurants and stores. The 7 mile oceanfront multiuse path is definitely a plus for daily walks and bike rides. There is a bike rental shop literally next to the condos and it was nice to find out they had the lowest prices as well. The grounds maintenance crew worked daily to keep the entire property looking very nice. The gas grills were clean and easy to use. The only complaints were the hard to open patio door that had a broken glass pane that had been, hopefully, temporarily fixed with duct tape. The biggest complaint by far is the door lock. The ten character code was impossible to enter on one try and often took 5-10 tries before successfully entering the code. The # keys are way too close together and ultra sensitive making it almost impossible to enter all ten #s without accidentally entering the same # twice or hitting an adjacent #. Door lock definitely needs replace. We aren't the only ones who had a problem opening the door lock as it was mentioned numerous times in the visitor log.
This was our second time here; we love the atmosphere of Kapaa. Our first night was a little rough, we got locked out of our room and had to wait for the rep to arrive. Heather (our rep) was phenomenal, attentive to our questions and needs the entire time. We'll be back, for the allure of Hawaii is magical.
Great location overlooking the beach. Good little complex. Nothing fancy, but fun and well run. Condo is old, but everything was clean and worked well. Had beach chairs, umbrellas, and ice chest perfect for daily outings. Family had a great time.