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The Retreat at Ngorongoro

4.0 star property

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Photo gallery for The Retreat at Ngorongoro

Building design
Deluxe Double or Twin Room, 1 Bedroom, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio
Aerial view
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
Tloma Area, Karatu, Arusha Region
  • Lake Magadi
  • Karatu Playground
    ‪12 min drive‬
  • Ngorongoro Crater
    ‪58 min drive‬
  • Lake Manyara (LKY)
    ‪41 min drive‬

Room options

View all photos for Deluxe Cottage, 1 King Bed, Mountain View

Deluxe Cottage, 1 King Bed, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Cottage, 1 King Bed, Mountain View

  • 99 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Mountain View

Deluxe Double or Twin Room, 1 Bedroom, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double or Twin Room, 1 Bedroom, Mountain View

  • 99 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

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About this property

The Retreat at Ngorongoro

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
The Retreat at Ngorongoro offers 27 accommodations with fireplaces and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes day beds and desks. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
During your stay at The Retreat at Ngorongoro, you'll be within walking distance of Ngorongoro Conservation Area. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a playground and bicycles to rent
  • 16.5 mi (26.5 km) from Lake Manyara National Park and 21.2 mi (34.1 km) from Ngorongoro Crater
The Retreat at Ngorongoro offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly The Retreat at Ngorongoro. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Karatu hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Living room
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Retreat at Ngorongoro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Retreat Ngorongoro Karatu
The Retreat at Ngorongoro Hotel
The Retreat at Ngorongoro Karatu
The Retreat at Ngorongoro Hotel Karatu

The Retreat at Ngorongoro Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Panayiotis, FLORENCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in somewhat isolated area. Very friendly and accommodating staff. Only regret did not allow enough time to enjoy the property. The restaurant does not offer ala carte choice but requests can be accommodated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Riaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont even look at something else - just book it

The staff went out of their way to make us feel welcome. The buffet style breakfast and dinner was excellent. They sent us off with a packed lunch so we can maximise our time in the National Park we visited. The accommodation was top class and well worth the money.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Glenn, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, super staff, clean bungalows and well maintained. We were very well looked after. Would definitely stay here again.
Stayed 4 nights in Aug 2018