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Hotel Ustra

Property class: 3

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Photo gallery for Hotel Ustra

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Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
General Delov 1, Kardzali, Kardjali, 6600
  • Place, Kardzali Central Park
    ‪8 min walk‬
  • Place, History Museum of Kardzhali
    ‪15 min walk‬
  • Place, Perperikon
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, bed sheets

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, free WiFi, bed sheets

Standard Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Ustra

A conference centre, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a conference centre and a lift
Public spaces have free WiFi. Free self parking is available.

This 3-star hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Ustra Kardzhali
Ustra Kardzhali
Hotel Ustra Kardzali
Ustra Kardzali
Hotel Ustra Hotel
Hotel Ustra Kardzali
Hotel Ustra Hotel Kardzali

Hotel Ustra Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the Bathroom are very spacious as well have been updated recently. Highly recommend.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Erdoan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

farhad

Disliked: Cleanliness, property conditions & facilities
The hotel is outdated , dirty carpet in the hallways , unsanitary bathroom and shower , do not recommend
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Georgi

Force of weather stop by

The hotel is basic. Yes have accept that price is fairly low. Air conditioner was slow. Common alleways are not heated and there a distictive smell of sheep lard or kebabs they cook in the air. But it was only one hotel. com choice in the area.
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Ahmed

Disliked: Staff & service
Geen goede hotel. Netheid, comfort en service waarde niks. Het ontbijt moest in buffetform zijn terwel heb ik een plaat gekregen met paar dingen erop die moest ik die gewoon achterlaten. Mijn reis was drie dagen. Ik heb alleen een nacht daar gebleven en de dag daarna heb ik mijn hotel veranderd.
Stayed 3 nights in May 2019
Verified review

4/10 Poor

Nick

Disliked: Property conditions & facilities, room comfort

Wouldn’t be my first choice.

The hotel is located close to the centre but is not easily seen. No breakfast or dinner was available, I am guessing this was due to me and my colleague being the only two in the hotel. The staff spoke no English which is understandable but made it difficult to sort anything. Room was dark and some lighting didn’t work.
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

ismail hakki

Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021