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Windsor Spa Hotel

4.0 star property

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Photo gallery for Windsor Spa Hotel

Indoor pool, pool loungers
Interior detail
Property entrance
Daily buffet breakfast for a fee
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Mlýnské nábreží 507/5, Karlovy Vary, 360 01
  • Place, Mill Colonnade
    ‪4 min walk‬
  • Place, Hot Spring Colonnade
    ‪7 min walk‬
  • Place, Church of St. Mary Magdalene
    ‪7 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Minibar, in-room safe, desk, iron/ironing board

Comfort Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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The price is CHF 92
includes taxes & fees
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About this property

Windsor Spa Hotel

An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking.
Windsor Spa Hotel offers 36 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include hot stone massages, facials, body wraps and body treatments.
During your stay at Windsor Spa Hotel, you're just a quick walk from Lazne III. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Steps from Lazne III and Dvorakovy Sady
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Windsor Spa Hotel offers its guests an indoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a vending machine, and ski storage are also featured at the business-friendly Windsor Spa Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Karlovy Vary hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 18 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Designer stores
  • Indoor pool
  • Sauna
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • 8 treatment rooms
  • Body wraps
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Windsor Spa Hotel Karlovy Vary
Windsor Spa Hotel
Windsor Spa Karlovy Vary
Windsor Spa Hotel Hotel
Windsor Spa Hotel Karlovy Vary
WINDSOR Medical Complex SPA Hotel
Windsor Spa Hotel Hotel Karlovy Vary

Windsor Spa Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Windsor na pár dnů i na lázeňský pobyt

Krásný hotel s úžasným personálem a nádherným bazénem. Určitě se vrátím.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber - freundliches Personal- und schöner Spa- Bereich - würde das Hotel jederzeit wieder buchen
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Evelien

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good location and nice rooms. Breakfast is ok. We wanted to use the spa facilities, but were unable to find how to make a reservation. At the reception (where the receptionist barely spoke any english or german, even though she was very sweet) we were sent to the spa and at the spa we were sent to the reception. The pool was nice, so we used that, but the lights in the sauna were off and there was no one to be found to help us. Also, no airconditioning in the rooms or restaurant. If you're just there for a short visit (not for the spa) and the weather isn't too hot: great hotel. Otherwise, I'd look elsewhere.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of KV

Great location, in the very heart of the town, very good quality of accommodation, clean, friendly check in and overall great service. Big advantage is parking in the hotel back yard. We will be back! 😃
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Antiguo edicifio aún en restauro. Lo restaurado está quedando bien, sobre todo el SPA y la piscina interior. El personal no maneja inglés y se hace difícil la comunicación. Hubo un error en la reserva y nos enviaron a una suite por una noche de la que tuvimos que pagar el precio completo, que era el doble de lo que habíamos reservado. No hubo forma de negociar: o aceptábamos o nos teníamos que buscar otro alojamiento. Nos hicieron sentir como que nos estaban haciendo un favor.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel in perfekter Lage. Essen zu einfach leider nichts besonderes aber alles andere ist gut
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Jane Nipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt hotel, med god service. Det ligger i gå afstand fra centrum. Morgenmaden var okay.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Supi. Kleiner Kritikpunkt ist das Frühstück. Dieses entspricht keinem 4*Hotel.
Verified

6/10 Okay

Dragan

Disliked: Property conditions & facilities

Nicht das was ich erwartet habe!!

Hallo, wir waren über Silvester bei euch im Hotel . Wir haben dieses Hotel insbesondere wegen der und Poollandschaft gebucht . Als wir dort angekommen sind wurde uns gesagt das diese Poollandschaft bis März renoviert wird. Hätten wir das davor gewusst, hätten wir uns zweimal überlegt dieses Hotel zu buchen. Ausserdem haben wir 40 Euro Parkgebühr für 4 Nächte gezahlt (10 Euro pro Nacht) . Das Positive war die zentrale Lage des Hotels und das Frühstücksangebot . Wenn es nach uns geht buchen wir dieses Hotel nichtmehr!!
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

IRINA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
es gab keinen Wasserkocher, die Zimmerreinigung hat am Sonntag nicht stattgefunden, für das Mineralbad mussten wir bezahlen, obwohl in der Hotelbeschreibung angepriesen waren.
Verified

2/10 Terrible

Onin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Overbooked

We arrived at hotel reception to be informed that our reservation could not be honoured. It was very difficult to comprehend as the principal languages used in this hotel are Russian and German. It amazes me that with modern technology available (such as text message) we were not advised in advance of the problem.
Verified

4/10 Poor

Jakub

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

3*

curious entrance to the hotel, strange personal in the reception, nice room, good breakfast
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Decent hotel close to the center

The best thing about the hotel is its location right at the center of Karlovy Vary. Room is ok, however we were disappointed with breakfast: limited selection, food was not fresh, and restaurant not very clean. We also didn'thave the chance to try any of the spa services since staff was on holiday.
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 stars

Great hotel. Amazing location & friendly staff. Only drawbacks were weak in room wifi, & Breakfast buffet selection was lacking. Other than that, a stellar experience.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentrale Lage

Sehr schönes Ambiente. Freundlicher Service. Zimmer sind super. Frühstück ist nicht so super es ist empfehlenswert außerhalb essen zu gehen. Der Spabereich ist sehr klein und es steht nur die Sauna zur Verfügung die gut ist. Schön wäre ein Scwimmbecken und eine Dampfsauna. Die Massage war angenehm. Fazit: Super Hotel für Erholung und Übernachtung zum günstigen Preis. Aber für komplettes Wellnessprogramm ungeeignet.
Verified

4/10 Poor

A und H

Liked: Cleanliness
Disliked: Property conditions & facilities

Keine 4 Sterne wert!!

Wir wurden enttäuscht in: - Freundlichkeit des Personals ( im Speiseraum weder ein Hallo noch ein Blick) - Saunagang musste angemeldet werden - keine Möglichkeit zum Trinken in der Sauna - keine Hotelbar - Speisesaal sehr unpersönlich und anonym - Kein Wasserkocher auf dem Zimmer, kein Willkommensgruss - Parkgebühr pro Nacht 10Euro, wovon wir vor Buchung nichts wussten
Verified

4/10 Poor

rodrigo

Disliked: Staff & service, property conditions & facilities
Não chega perto ao padrão do Windsor. Para a cidade pequena é um hotel razoável mas não deveria ter esse nome. Não tem ninguém para ajudar com as malas e se for no verão cuidado pq não tem ar condicionado nos quartos e isso não é avisado. Café da manhã bem ruim.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage für einen Besuch in Karlsbad

Für einen Besuch in Karlsbad ideal, direkt an der Promenade.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Dont use this hotel

We did not get the room we ordered and paid for. Bad service.
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2023
Verified

8/10 Good

Mogens Kjær

Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Andrey

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localizacao