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Tru by Hilton Katy Houston West

2.5 star property

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Photo gallery for Tru by Hilton Katy Houston West

Free daily continental breakfast
Lobby sitting area
Desk, laptop workspace, blackout curtains, soundproofing
Lobby sitting area
Banquet hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
200 Ernstes Road, Katy, TX, 77494
  • Memorial Hermann Katy Hospital
    ‪5 min walk‬
  • Typhoon Texas
    ‪2 min drive‬
  • Katy Mills Mall
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Tru by Hilton Katy Houston West

Hotel in Katy with free breakfast and fitness centre
This hotel features a fitness centre, coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Tru by Hilton Katy Houston West offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Katy Houston West. During your stay, you're just a quick walk from Main Event. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • 10 minutes on foot from Main Event and a 2-minute drive from Katy Grand
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Katy Houston West. Free self parking is available.

Smoking is allowed in designated areas at this Katy hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Games
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Tru by Hilton Katy Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 596 reviews
Rating 8 - Good. 138 out of 596 reviews
Rating 6 - Okay. 57 out of 596 reviews
Rating 4 - Poor. 32 out of 596 reviews
Rating 2 - Terrible. 33 out of 596 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

SUSAN

Stayed 2 nights in May 2025

10/10 Excellent

Ofelia, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Not ce and clean
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All is good but breakfast could be better.

Everything was good. The breakfast wasn't great at all. Oatmeal was so thick and gluggy. Not much selection to choose from.
Stayed 1 night in May 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was a great stay. Very clean updated hotel. Great breakfast.
Stayed 1 night in May 2025

8/10 Good

Bryan

Stayed 3 nights in May 2025

8/10 Good

kaydonna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It said thete was a bath tub however the faucet wad shower only. I choose the room because showeri ng was not an option for me prior to surgery next day.. very disappointed I had to fill the tub holding the shower head.
Stayed 2 nights in Apr 2025

8/10 Good

ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you - excellent staff!!

The staff were great and helpful. Room was clean and love the shower!! I was able to borrow the computer and print a few document (located in the lobby). The only small complain was the breakfast not available on early Sunday morning (before 7:00 am) - not a big deal but I saw many parents with their kids running out (I think they were on some kind of game/match).
Stayed 3 nights in Apr 2025

8/10 Good

Keith A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good for quick overnight stay. Would stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Carlos A

Stayed 2 nights in Mar 2025

4/10 Poor

Whitney, Chandler

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looked like someone had peed all over the walls in the bathroom & little bugs were in the shower. Mentioned it to the worker at the front and she got flustered & complained how she was the only one working and no housekeeping, that she would let her manager know the next day (which we never heard a word from). Too many other options around than to settle and choose this location.
Stayed 1 night in Mar 2025

10/10 Excellent

Oneida

Satisfied
Stayed 1 night in Mar 2025

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean rooms friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rosie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DAITWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great but there was some typeof noise outside that kept me up
Stayed 1 night in Mar 2025

10/10 Excellent

sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The people at the front desk were amazing. Needed an extra blanket we got it asap. Needed cream for coffee bam they got it. Very nice people
Stayed 2 nights in Mar 2025

6/10 Okay

Shaquanda, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

This was a miserable stay. There was a wedding at the attached venue so the lobby was overtaken by unruly guests. I woke up and went to get coffee at 6:30am and found bodies and trash littering the lobby space and tables and chairs.
Stayed 1 night in Feb 2025

6/10 Okay

Alex

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

ESTRELLA L., MISSION

Stayed 1 night in Feb 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and safe. We liked the way the property was well lit inside and out. I only wish there had been a coffee maker in my room.
Stayed 1 night in Feb 2025