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DoubleTree by Hilton Kazan City Center

4.0 star property

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Photo gallery for DoubleTree by Hilton Kazan City Center

Breakfast and dinner served, international cuisine
Suite, 1 King Bed, Balcony | Minibar, in-room safe, blackout curtains, free cots/infant beds
Deluxe Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, free cots/infant beds
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
21 Chernyshevskogo street, Kazan, 420111
  • Central Market
    ‪8 min walk‬
  • Kul Sharif Mosque
    ‪10 min walk‬
  • Palace of Agriculture
    ‪12 min walk‬
  • Kazan (KZN-Kazan Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Twin Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Minibar, in-room safe, blackout curtains, free cots/infant beds

Suite, 1 King Bed, Balcony

  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Suite, 1 King Bed

  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Minibar, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed, Balcony

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Room, 2 Double Beds

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

About this property

DoubleTree by Hilton Kazan City Center

Hotel in Kazan with bars/lounges and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and 24-hour room service.
DoubleTree by Hilton Kazan City Center offers 92 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Kazan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at DoubleTree by Hilton Kazan City Center, you're just a quick walk from Na Bulake Youth Theater. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Na Bulake Youth Theater and 4 minutes on foot from Kazan Academic Russian Bolshoi Drama Theatre
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at DoubleTree by Hilton Kazan City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Kazan hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; RUB 900 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Golf

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately RUB 900 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Russian citizens: adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany the child at check-in. Non-Russian citizens: adults and children must present a valid passport, visa and migration card at check-in.

Property is also known as

DoubleTree Hilton Kazan City Center Hotel
DoubleTree Hilton Kazan City Center
Kazan DoubleTree by Hilton Kazan City Center Hotel
DoubleTree Hilton Kazan City Center Hotel
Hotel DoubleTree by Hilton Kazan City Center Kazan
Hotel DoubleTree by Hilton Kazan City Center
DoubleTree by Hilton Kazan City Center Kazan
DoubleTree Hilton Hotel
DoubleTree Hilton
DoubleTree by Hilton Kazan City Center Hotel
DoubleTree by Hilton Kazan City Center Kazan
DoubleTree by Hilton Kazan City Center Hotel Kazan

DoubleTree by Hilton Kazan City Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 103 reviews
Rating 8 - Good. 28 out of 103 reviews
Rating 6 - Okay. 5 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sangcheol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Jena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

Amazing stuff at check-in. Wonderful hotel
Stayed 1 night in Jul 2021

8/10 Good

PABLO JAVIER

Travelled with family
Liked: Staff & service, property conditions & facilities

Good for short stays

Located at walking distance of White Kremlin and main pedestrian street is a plus. Hotel itself is quite ordinary with a good / fast check in process, internet connection works fairly fine for media usage and video calls. I booked two rooms with double beds, size is enough for a short trip but please don’t consider a long stay you will need more room. Acoustic isolation is not good, people can hear noise and conversations from neighbours as well as from corridor. Carpets need some deep cleaning particularly in rooms. It has a good restaurant which is not expensive as a dining option, although a few steps away there are plenty of alternatives
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

MISOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 아주 좋고, 전체적으로 괜찮았음.

Overall it was good. Unfortunately, the electric kettle was made in China, and the quality of the shampoo and soap was not very good. The shampoo and soap were very good at Doubletree in Croatia.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Yusuf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality

Grigoriy at the reception and the head of breakfast were very friendly and kind to me. Thanks guys!
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
super super could not be better good location nice staff
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but very well located. Our room was very spacious, nice king bed. Breakfast is fantastic! Laundry is very expensive. I will go back to Hilton Kazan.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of the property within walking distance of the major sites in Kazan. Front desk staff were very helpful with all requests.
Stayed 2 nights in May 2019

10/10 Excellent

MAXIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large room, great breakfast, perfect location

We stayed for almost a week and will choose this hotel again next time. The location is right in the center of the city, the breakfasts were very good, the staff was friendly, smiling and helpful, the room was large, comfortable, and quiet. The hotel restaurant is a bit expensive, but they cook an outstanding filet mignon, so it's worth it. No hotel is perfect: I noticed a small spider web under the ceiling on the 1st day and it was there the whole week. Also a good thing to know is that besides hotels.com reservation says "24 hour check-in", official check-in time is 2PM, and additional payment is needed to guarantee early check-in. But, thanks to very helpful staff, we negotiated a complimentary check-in at 10AM. Overall, we enjoyed our stay in this hotel and recommend it.
Stayed 5 nights in Mar 2019

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant, friendly staff. Made to feel welcome. Be careful not to lose immigration card, that can be problematic.
Stayed 6 nights in Mar 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Good location and good services with friendly staff
Stayed 2 nights in Feb 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities

Surely good

Everything was nice excepting noise from corridors and neighbors that means the sound insulation is very bad. But the rest was completely nice.
Stayed 1 night in Oct 2018

10/10 Excellent

Mike, Gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel and location

This was an excellent hotel. Fantastic room and staff so friendly. Good was very good and the location perfect for exploring thus beautiful city.
Stayed 3 nights in Sep 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Double Tree Kazan. The hotel could not be in a better location (easily walkable to the Kremlin and lots of cafes and restaurants). Our room was spacious and very clean. Wifi was fast and reliable and service was great. We arrived at 7am and we were able to check into our room immediately.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like furnishing of the room, was not enouph drawers, chaots. Room was big but not comfortable
Stayed 8 nights in Aug 2018

8/10 Good

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend!

A good solid four-star hotel in the center of Kazan. Good location and good service. Keep up the good work!
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Good Location.

Overall, room was clean. Not very comfortable. However, one the best in the city.

8/10 Good

R.Gozluk, Antalya - Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I felt at home

All was good. But what I found most pleasant was the attentivenes and the friendly attitude of the staff.
Stayed 3 nights in Dec 2017

10/10 Excellent

William, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in quiet but convenient location

We stayed here for one week in October 2017. Staff were friendly and all spoke reasonable English. Breakfast offered a wide range of choice and the one evening meal we had there was of a high standard as well. Costs were reasonable despite its 4 star rating.
Stayed 7 nights in Oct 2017