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Best Western Kilmarnock Hotel

2.5 star property

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Photo gallery for Best Western Kilmarnock Hotel

Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, cots/infant beds
Lobby
Reception
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
599 N Main St, Kilmarnock, VA, 22482
  • Good Luck Cellars
    ‪3 min drive‬
  • Compass Entertainment Complex
    ‪7 min drive‬
  • Hughlett Point Natural Area
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Kilmarnock Hotel

Hotel in Kilmarnock with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a business centre and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Best Western Kilmarnock Hotel offers 68 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch LED televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead, and hairdryers.

This Kilmarnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Kilmarnock Hotel. During your stay, you'll be close to Good Luck Cellars. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Good Luck Cellars and 5 minutes from Compass Entertainment Complex
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Kilmarnock Hotel also features an outdoor pool, concierge services, and laundry facilities. Free self parking is available.

This Kilmarnock hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Kilmarnock
Best Western Kilmarnock
Kilmarnock Holiday Inn Express
Holiday Inn Express Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Inn
Holiday Inn Express Kilmarnock
Kilmarnock Hotel Suites
Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Hotel Hotel
Best Western Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Hotel Hotel Kilmarnock

Best Western Kilmarnock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 690 reviews
Rating 8 - Good. 218 out of 690 reviews
Rating 6 - Okay. 95 out of 690 reviews
Rating 4 - Poor. 78 out of 690 reviews
Rating 2 - Terrible. 41 out of 690 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Danny

Business traveller
Liked: Cleanliness, property conditions & facilities
There was a party until 3AM 2 rooms down from mine, I got practically no sleep.
Stayed 1 night in May 2025

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Could not T.V. with its numerous channels. There were 2 remotes. One was falling apart. I could turn the TV on. Then what? No instruction how to get to cable channels with a falling apart second remote.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Lumy, Heathsville

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, conveniently located.
Stayed 1 night in May 2025

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities

Pleasant stay!

The manager and most of her staff is amazing and friendly. Theres a late night young man that works whom barely says a word when checking in. The rooms could use some maintenance and some detail cleaning. I like how well maintained the outside is. Love the greeting from the beautiful ladies each morning. Thank you for taking care of us thus far.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

breakfast wasen't that great, but coffee was

to many people in charge, but ok
Stayed 6 nights in Apr 2025

4/10 Poor

Tommy

Stayed 1 night in Apr 2025

10/10 Excellent

Francesca

Stayed 1 night in Apr 2025

6/10 Okay

troy

Stayed 3 nights in Apr 2025

10/10 Excellent

Keyandrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Only house keeping on Wednesdays. Staff acted like everyone was an inconvenience
Stayed 3 nights in Mar 2025

4/10 Poor

Beverly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room not clean. Tears in wallpaper in hallways. Quality of breakfast has declined since I last stayed here. Can easily hear others. Staff is nice and tries to be helpful. Location is convenient.
Stayed 2 nights in Mar 2025

8/10 Good

trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I can not find one good thing to say about this location. This was a terrible stay. When we first arrived in our room and went into the bathroom, we noted what appeared to be a pubic hair in the bathroom sink. The carpet in the room was stained in a couple of places. The room smelled like marijuana. We decided to make the best of a bad situation and just go to bed as it was already late. When we went to the "free complimentary breakfast", it was a sad situation there. It was advertised as available from 6:30 to 9:30 am. At 8 am, there was barely anything out. There were a few eggs and pieces of sausage...no bread for toast or anything of the sort. We found it to be a very poor excuse for a complimentary breakfast and opted to find somewhere else to eat. The final straw was when we were ready to depart from our room, my friend opened the bedside table looking for some tissues and there was an empty tampon box and a bunch of "trash". Upon checkout I asked for a manager and was told that a manager would be in at 9am. My phone number was left for this manager to call me and as of 6pm the same day, I am yet to receive a call back. I am very disappointed in this hotel. I recently purchased property near this place and was hoping to be able to offer it to out of town guests, but that will NEVER happen. Stay away from this Best Western!!
Stayed 1 night in Mar 2025

4/10 Poor

Margaret

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel room itself was clean enough although it was clear the floor had not been fully vacuumed from the debris we found. We did not have any towels when we arrived and had to ask the front desk for them. The person checking us in was helpful but the rest of the staff barely acknowledged us unless we spoke to them first. The property along the edge of the parking lot was riddled with trash and it would be so easy to give a better impression just by picking up this trash. The gym has not been cleaned in weeks judging by the cobwebs under tables. The air conditioning unit did not work as expected and it was very warm in the gym. There were not any clean water cups although there were a few dirty ones. I did not see a trash can. No idea if the yoga mats are ever sanitized and there were no wipes or spray for me to do this myself. The hotel smelled like musty old smoke. They were in the process of replacing carpet on the second floor so perhaps that will help. The breakfast eggs were good but the sausage (served both days of my stay) was boiled/poached and not very good. I could not find any milk for cereal. The apples were old and bruised. I did not see any batter for waffles. Not enough plates. Plenty of salt packets but not pepper. Juice was a juice flavored drink. Disappointing breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Harriett

It was near things
Stayed 4 nights in Mar 2025

6/10 Okay

Cindy

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Rowland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Breakfast was disappointing
Stayed 2 nights in Mar 2025

6/10 Okay

Lucille, Panama City Beach

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was decent, however the second floor was full of the smell of pot! Some of the room were being worked on and started at 0800. The breakfast was horrible and the coffee machine and juice machine did not work. Very disappointing.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Stary at your own risk

The property is in abysmal condition. That's a shame because the Best Western is one of 2 hotels in town. The other is a higher end property so the BW offers a more reasonable price point. The entire property needs to be renovated. Let's start with the good: the staff is efficient and friendly. They are doing the best they can under the conditions the hotel owners give them. Now, the reality. The carpet in the rooms are FILTHY. I made the mistake of walking barefoot. The rug was sticky, literally sticky. Disgusting. The breakfast was largely inedible. The eggs had so much water in them, they looked completely uninviting and tasted awful. The poppyseed muffins were old and crusty. The bagels were hard. There was cereal, but no milk. Again, the staff is doing the best it can.
Stayed 1 night in Mar 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Aari

Stayed 1 night in Feb 2025

10/10 Excellent

Wael

Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025