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Comfort Inn & Suites

2.5 star property

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Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk
Lobby
Indoor pool, pool loungers
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
31 Community Road, Greater Napanee, ON, K7R 3L1
  • Place, Napanee Mall
    ‪14 min walk‬
  • Place, Strathcona Paper Centre
    ‪19 min walk‬
  • Place, Sandbanks Provincial Park
    ‪47 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites

Hotel with free breakfast, near Strathcona Paper Centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and gas grills.
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Comfort Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Strathcona Paper Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a gift shop, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 2-minute drive from Canadian Piano Museum and a few minutes from Strathcona Paper Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available.

This Napanee hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 976 reviews
Rating 8 - Good. 314 out of 976 reviews
Rating 6 - Okay. 79 out of 976 reviews
Rating 4 - Poor. 27 out of 976 reviews
Rating 2 - Terrible. 31 out of 976 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with group
Liked: Amenities
Good access to the highway. Clean rooms
Stayed 1 night in Aug 2025

8/10 Good

Shane

Great people working the desk
Stayed 1 night in Sep 2025

10/10 Excellent

shahram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
overall not bad
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are big and very clean, but the best thing about this property is the staff…very friendly and helpful!
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Ashley

Stayed 1 night in May 2025

10/10 Excellent

Shahriyar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Comfort Inn for two nights while exploring Prince Edward County. The rooms were spacious and clean and the amenities like the pool and free hot breakfast were great. The location is ideal being just off the 401 and there are plenty of dining options just a short drive away.
Stayed 2 nights in Aug 2025

10/10 Excellent

ALEXANDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continently located, clean room, and nice complementary breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

Faride

Liked: Cleanliness, staff & service, amenities
In general everything was good. Unfortunately, shower head was broken and spraying water to the ceiling, outside the bathtub, I called the front desk and explained the problem. They said that they did not have a resident handyman. I suggested that if they had a set of pliers, I could most likely rectify the problem. They did not have one. By the time the handyman. I would be gone. They had no alternative option for me. No one apologized.
Stayed 1 night in Aug 2025

8/10 Good

April

Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Business traveller, Travelled with group
Liked: Amenities
very nice motel
Stayed 1 night in Aug 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and accommodating. Room was clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

odetta

Stayed 1 night in Aug 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Amenities
It was all we wanted. Clean and safe with a great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were great, queen beds were quite comfortable. In the pool area with 5 kids playing, its hard to have a conversation due to the echo
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel. The staff was really nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found some pieces of hair on one of our queen beds and bathroom floor. I am not a picky person depending on the amount of hair present but then also found some on the bathroom floor which was urking. This should be standard to have cleaned but I was there only one night so didn’t complain. Staff was real nice and helpful. Breakfast served was qreat as it had the basics and was fresh. I really enjoyed their self pancake maker. Lots of restaurants and grocery stores nearby. Would stay here again if I visit Napanee again.
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property was clean. Room was quiet and comfortable. Pool was great for kids and warm. Continental breakfast was above average. Close to many restaurants and 401. Would recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

George, Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Prosenjit

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yoselin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

David

Stayed 1 night in Jul 2025