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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Indoor pool, pool loungers
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
31 Community Road, Greater Napanee, ON, K7R 3L1
  • Place, Strathcona Paper Centre
    ‪19 min walk‬
  • Place, Lennox and Addington Museum and Archives
    ‪3 min drive‬
  • Place, Napanee Town Hall
    ‪4 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites

Hotel with free breakfast, near Strathcona Paper Centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and gas grills.
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Greater Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Comfort Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Strathcona Paper Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Canadian Piano Museum and a few minutes from Strathcona Paper Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available.

This Greater Napanee hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort INN Napanee
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Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 944 reviews
Rating 8 - Good. 301 out of 944 reviews
Rating 6 - Okay. 79 out of 944 reviews
Rating 4 - Poor. 26 out of 944 reviews
Rating 2 - Terrible. 28 out of 944 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn Ann

Stayed 1 night in Jun 2025

10/10 Excellent

Blaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Attentive staff. Highly recommend.
Stayed 4 nights in Jun 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, for a road trip hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Stayed 1 night in Jun 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool room was too cold but the water temperature was ok. Breakfast was great but plastic utensils and paper plates are not environmentally sound or nice to use. Rooms are lovely and staff are great. There is nothing in the area around the hotel and no where to take a walk. Fridge and microwave are great to have in the rooms. Everything was clean and fresh.
Stayed 1 night in Jun 2025

10/10 Excellent

MATHEUS, Curitiba

Stayed 1 night in Jun 2025

10/10 Excellent

CHRISTINA M.

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très très bonne qualitée prix…
Stayed 3 nights in Mar 2025

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Comfort Inn & Suites in Napanee on June 20, 2025, and had a fantastic experience from check-in to check-out. The room looked exactly like the photos online, which was a pleasant surprise. Everything was clean, there were no odd smells, and the AC worked perfectly and quietly. The continental breakfast was also very good. It is a great location and is conveniently by several stores which is nice. The lady who was working the front desk was incredibly welcoming and helpful, especially with check-in and local restaurant recommendations. It made our stay even more enjoyable. We would stay here again and highly recommend it to anyone visiting the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff on site were unbelievable. They were so accommodating and friendly and jumped through hoops for us. Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great - room was clean, delicious food, easy check in, working elevators, friendly staff. The only downside is that room is not soundproof, and I could hear people in hallways and in the nearby units.
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Gilles

Stayed 1 night in Jun 2025

6/10 Okay

Susan

Travelled with family
Stayed 2 nights in Jun 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just here for the night, room is clean, friendly staff and the price is right
Stayed 1 night in Jun 2025

6/10 Okay

Allie

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is a convenient location - right off the highway and close to all Napanee retailers. It is dated and the service is mediocre. Given its one of only a few options, I’m likely to visit again.
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Stayed 3 nights in Jun 2025

10/10 Excellent

Eric, Cote-Saint-Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Really happy with our choice
Stayed 1 night in Jun 2025

10/10 Excellent

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern!
Stayed 1 night in May 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the pool! Well maintained and great temperature for all.
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025

10/10 Excellent

Hollie

Stayed 2 nights in May 2025