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Hampton Inn & Suites by Hilton - Guelph

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton - Guelph

Exterior
Lobby
Suite, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Restaurant
Indoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Hot tub
  • Gym
  • Laundry

Explore the area

View in a map
725 Imperial Road North, Guelph, ON, N1K 1X4
  • River Run Centre
    ‪8 min drive‬
  • Sleeman Centre
    ‪8 min drive‬
  • University of Guelph
    ‪8 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, Non Smoking

Studio Suite, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One king bed deluxe room non smoking

1 bedroom, in-room safe, desk, laptop workspace

One king bed deluxe room non smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed, Non Smoking, Jetted Tub

Basic Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Living area | 42-inch LCD TV with digital channels, TV, pay films

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Room, 2 Queen Beds, Non Smoking

Basic Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Accessible, Non Smoking

Basic Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, 74 reviews
The price is CHF 119
includes taxes & fees
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About this property

Hampton Inn & Suites by Hilton - Guelph

Hotel with free breakfast, in the vicinity of Sleeman Centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Hampton Inn & Suites by Hilton - Guelph offers 95 air-conditioned accommodations with a safe and free newspapers. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites by Hilton - Guelph. During your stay, you're just a quick walk from Galaxy Cinemas Guelph. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a gym
  • 8 minutes by car from University of Guelph and 8 minutes from Sleeman Centre
  • Cats and dogs welcome for a fee
Hampton Inn & Suites by Hilton - Guelph offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. Event space at this hotel measures 550 square feet (51 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites by Hilton - Guelph. Free self parking is available.

This Guelph hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 113 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 113 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guelph Hampton Inn
Hampton Inn Guelph
Hampton Inn Hilton Guelph
Hampton Inn Hilton Hotel Guelph
Hilton Guelph
Hampton Inn & Suites By Hilton - Guelph Ontario
Hampton Inn & Suites Guelph Hotel Guelph
Hampton Inn And Suites Guelph
Hampton Inn Hilton Guelph Hotel
Hampton Inn & Suites by Hilton - Guelph Hotel
Hampton Inn & Suites by Hilton - Guelph Guelph
Hampton Inn & Suites by Hilton - Guelph Hotel Guelph

Hampton Inn & Suites by Hilton - Guelph Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 892 reviews
Rating 8 - Good. 271 out of 892 reviews
Rating 6 - Okay. 96 out of 892 reviews
Rating 4 - Poor. 58 out of 892 reviews
Rating 2 - Terrible. 31 out of 892 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tanya

Liked: Cleanliness
Property was clean and staff responsive however was average and not worth the price paid. They need to invest in new sheets that properly fit the bed and update the bathrooms. We spent 2 nights and had issues with seating in the room ie room occupancy is 4 but there only seating for 1 person, no heat in room on a freezing day and a non working fridge. We felt like miserable guests having to call to have these things fixed/resolved. As indicated the staff were responsive so we got them resolved but the fact that we had these issues took away from our overall experience.
Stayed 2 nights in May 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Apathetic, unfriendly front desk staff. Great pool and hot tub. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Normand

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
staff was friendly and competent. common areas were clean and welcoming. however the hotel needs some TLC. new or cleaned carpets, cleaner bathroom floors. Hotel looks dated and in need of update.
Stayed 2 nights in May 2025

2/10 Terrible

Dolores

Disliked: Property conditions & facilities
The first two nights there were no problems. The property and rooms look good, but there were hidden problems . On the last night all of the electrical outlets, as well as the over head lights blew in my room while I was packing. When I called the front desk the young woman (early 20’s) was getting very upset. She told me she was the only staff member there. She called the manager on call who never called her back. She called plant manager, who also never called her back. But she rose to the occasion. I discovered one outlet in the bathroom that was working and she rigged two lamps so I had some light to finish my packing. I did not sleep at all, concerned that what ever had caused the outlets to blow might be causing an electrical fire in the walls. This morning no one on the staff addressed the issue. I still had no power. When I brought the issue the nonchalant attitude of the reception staff and the morning manger was unbelievable. The manager basically said that they were full so they couldn’t offer me another room and because I paid through Expedia they couldn’t offer me a refund but would give me a free night on another stay. After this experience there is no way I would ever stay there again. I truly believe every guest there is at risk. There is no supervisory presence after 5 pm. There is no maintenance for the hotel after 5. The is no guest support after 5 pm. None of the supposed supervisors I spoke with took any responsibility for what happened.
Stayed 3 nights in May 2025

10/10 Excellent

Karey

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Curtis

Stayed 1 night in May 2025

8/10 Good

Ann

Stayed 1 night in May 2025

10/10 Excellent

Ben

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfa
Stayed 1 night in May 2025

4/10 Poor

Joshua

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our room lost power in the middle of the night as well the tub would turn on and make loud noises repeatedly. Staff was informed of both problems and laughed and did nothing to help. When I asked for the manager they said there was none on duty and that he would get back to me about the problems with the room. No one attempted to contact me.
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was great, rooms super clean and plentiful breakfast buffet. My only gripe was that hottub was out of order but technical issues do happen.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josephine

It was nice, good breakfast. Go there often but beds were awful squeaky this time.
Stayed 1 night in May 2025

10/10 Excellent

Ar

Stayed 1 night in May 2025

2/10 Terrible

Wayne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Numerous guests had people come in there room in middle of night. No hot water for shower. Wifi was in and out. Fridge froze and busted contents in it. Power was out for 4hours and had to evacuate build with no lights in stair wells . List goes on .
Stayed 3 nights in Apr 2025

8/10 Good

Tymen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, clean room
Stayed 3 nights in Apr 2025

4/10 Poor

Rachael

Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and extremely clean hotel
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok. Not great not bad.

Ok. You can't complain about the room. It's nice. It's very clean. The kids loved the pool. But the hot tub was out of order the entire time. It looks like it always is by the age of the signage. The breakfast was alright but there was no real cream for the coffee, just a coffee mate pump. And the coffee was not that good in general
Stayed 1 night in Apr 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The great getaway.

The hotel was clean and set up nice. The staff was helpful and friendly.. loved the breakfast options and how they changed it up each morning we were there. Which was nice. The pool and hot tub was clean and nice. The gym was a bit small but has anythjng and everything you would need for a good workout. Which was a nice added bonus. The rooms were clean and of a nice size. Beds were so comfortable and had a great night sleep. Definitely worth the stop whe in town or passing by!. And i will definitely be back when in the area!
Stayed 2 nights in Apr 2025

8/10 Good

Lori

Stayed 2 nights in Apr 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was under maintenance….everything else was wonderful!!
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, decent fast food options in close walking distance. Nice room decore. Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Ash at the front desk was excellent. Friendly and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Bathroom was a little dated. Pool was nice, pool towels quite small. Over all, pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Stayed 2 nights in Mar 2025