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Hilton Garden Inn Kitchener/Cambridge

Property class: 3

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Serves breakfast and dinner
Lobby
Exterior
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
746 Old Hespeler Rd, Cambridge, ON, N3H5L8
  • Place, Cambridge Ice Centre
    ‪6 min drive‬
  • Place, Cineplex Cinemas Cambridge
    ‪6 min drive‬
  • Place, African Lion Safari
    ‪21 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪47 min drive‬

Room options

One King Bed

  • Sleeps 3

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub (1 King)

Suite, 1 Bedroom, Jetted Tub (1 King) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Jetted Tub (1 King)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Jetted Tub (1 King)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Jetted Tub (1 King)

  • Sleeps 2

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4

View all photos for Standard King

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard King

  • Sleeps 2

View all photos for 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

  • Sleeps 4

View all photos for 1 King Bed Junior Suite

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

1 King Bed Junior Suite

  • Sleeps 5

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard King

9.0 out of 10
Wonderful
(49 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King 1 Bedroom Whirlpool Suite

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

1 King 1 Bedroom Whirlpool Suite

  • Sleeps 3

View all photos for 1 King Bed Accessible Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

1 King Bed Accessible Room

  • Sleeps 2

View all photos for 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

1 King Bed

  • Sleeps 2

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Lobby
Best Western Plus Cambridge Hotel
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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 1,099 reviews
The price is CHF 91
includes taxes & fees
20 May - 21 May
Best Western Plus Cambridge Hotel

About this property

Hilton Garden Inn Kitchener/Cambridge

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area. Weekly housekeeping is available.
Hilton Garden Inn Kitchener/Cambridge offers 122 accommodations with coffee/tea makers and complimentary newspapers. A pillow menu is available. 47-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Kitchener/Cambridge. During your stay, you'll be within walking distance of Cambridge Ice Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Cineplex Cinemas Cambridge and a few minutes from Cambridge Ice Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Kitchener/Cambridge offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1400 square feet (130 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn Kitchener/Cambridge. Self parking is free. A complete renovation of Hilton Garden Inn Kitchener/Cambridge was completed in September 2022.

This 3-star Cambridge hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Garden Grille Restaurant – This restaurant serves breakfast and dinner. A children's menu is available.
Garden Grille Bar – This lobby lounge serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille Bar
  • Garden Grille Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,400 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Digital Key mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Digital Key mobile app before check-in.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Kitchener/Cambridge
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge
Hilton Garden Inn Cambridge
Hilton Kitchener Cambridge
Hilton Garden Inn Kitchener Hotel Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge

Hilton Garden Inn Kitchener/Cambridge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

saleem

Actually i didn't get to stay there because of the bad snow storm & below zero temps.I was coming all the way from grand Rapids , Michigan ,6 hours away & couldn't drive there for the wedding i was supposed to attend. But Expedia or the hotel wouldn't give me a refund. This was an unexpected cancellation that i didn't anticipate & wish I could have gotten money back Or exact credit for a future stay.
Stayed 1 night in Jan 2026

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, amenities
Rooms were great everything was nice and clean. I wish their were more pillows.
Stayed 1 night in Jan 2026

2/10 Terrible

Sebastien

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building. Had to ask for housekeeping to clean the room. Fire alarm rang several time during the night for no reason and hotel refused any compensation.
Stayed 4 nights in Jan 2026

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean, lots to watch on the tv.
Stayed 1 night in Jan 2026

6/10 Okay

Rosa

Travelled with partner
Liked: Staff & service
Overall the stay was ok. There were too many small things that took away from the overall enjoyment of our short stay. The biggest issue was no hot water in the shower. No matter what position the habdle was in or how ling we ran the water, it remained lukewarm at best. Very disappointing. Then there was the issue with the TV remote. The remote box was botled to the back of the TV, why? It made the relay from the bed to the TV spotty at best. The signal couldn't clearly reach the receiver so changing channels was horrible. Front desk upon check in was super. Rosa checked us in quickly and provided information when asked. Overall this is one of the least favorite experiences atva Hilton.
Stayed 1 night in Jan 2026

6/10 Okay

Kelsey

Stayed 3 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, amenities
Very friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Courteuos staff. Quick check in. Super comfy king bed and a decent breakfast that we had to pay for.
Stayed 2 nights in Jan 2026

6/10 Okay

McKenna

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room seemed turn upside down when we got into our room. Office chair was in the corner of the room. And arm chair had the cushion flipped up. Floors seems not vacuumed. Mirror in the bathroom was cloudy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Very clean room, helpful front desk
Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

6/10 Okay

Kristie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Shower was not great in the room (door didn't slide easily or stay closed). Unfortunately we picked a night where a hockey group was also staying. Lots of kids running around and doors slamming. By 11pm things quietted down.
Stayed 1 night in Jan 2026

10/10 Excellent

Davinder

Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Room was decent. Staff was friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a hockey tournament, kids were able to use the conference rooms for some games and get together
Stayed 2 nights in Dec 2025

10/10 Excellent

Pansette

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Hotel was quiet and very clean. Checkout was super easy
Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Piotr

Liked: Cleanliness, amenities, property conditions & facilities
So far all good.
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

2/10 Terrible

Zhonghao, Toronto

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service one lady promise to refund however another lady comes up and reject the refund request. Room is not clean, need to be refurbished and AC is noisy
Stayed 1 night in Nov 2025

10/10 Excellent

Cesar

Stayed 1 night in Dec 2025

10/10 Excellent

Nedish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

DALE

Business traveller
Disliked: Cleanliness, staff & service, amenities
I had a terrible experience at th Hilton Garden Inn in Cambridge. It started when I checked in. The front desk person was very rude and and smelled of alcohol. I made it to my room and unpacked. I came back down to grab a little bit of dinner and the bartender was very nice and quite chatty which I am OK with. Got back to my room and found hairs in the bathroom but looked past it and went to bed on a mattress that quite clearly had seen a better day and pillows that were absolutely terrible. I cam back after work the next night with a colleague and we decided to stay in for dinner. That was a huge mistake. I first had an Old Fashioned or at least the bartenders version. It was absolutely terrible. He had no orange so he put lemon in the drink. You don't do that to an old fashioned. I complained and he just said he would give me a discount. My mistake, I should have refused it. My work colleague cam down with his wife and we ordered the appetizer tray which was ok. Not great but OK. We all ordered the strip loin dinner but we re told after 1/2 hr that there was none left so they offered the rib eye for the same price. WQe all greed and waited another 1/2 hr for the food to come out. I should mention that we ordered medium, medium and medium rare for how we wanted to have the steak. When they finally came out they were extra well done. Absolutely like show leather. When we complained the waiter said that thats how they come.
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 1 night in Dec 2025