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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Terrace/patio
Exterior
Indoor pool
Free toiletries, hair dryer, towels
37-inch LCD TV with cable channels, TV, MP3 dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(70 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(34 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

In-room safe, desk, WiFi, bed sheets

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 3

View all photos for King Suite-Hearing Accessible-Non-Smoking

In-room safe, desk, WiFi, bed sheets

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

View all photos for Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

Bathroom | Free toiletries, hair dryer, towels

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 5

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 5

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,284 reviews
The price is CHF 93
includes taxes & fees
19 Apr - 20 Apr
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Waterloo/St. Jacobs gets good marks from our customers. During your stay, you're just a quick walk from St. Jacobs Country Playhouse. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Steps from St. Jacobs Country Playhouse and 3 minutes on foot from St. Jacobs Outlets
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 84 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1006 reviews
Rating 8 - Good. 241 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Stewart

Everything was perfe t
Stayed 2 nights in Jan 2026

10/10 Excellent

Stewart

Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Polite welcoming helpful and efficient staff
Stayed 1 night in Jan 2026

10/10 Excellent

William, Port Elgin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Roman

Stayed 1 night in Dec 2025

10/10 Excellent

Paula, Waterloo

The room was spotless and the staff nd emenities were super
Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast tacos were delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Akshay

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff, Hamilton

Stayed 1 night in Dec 2025

10/10 Excellent

Gillian

Stayed 2 nights in Dec 2025

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Couldn't be happier with the experience.
Stayed 1 night in Dec 2025

6/10 Okay

Vilma

Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Stayed 1 night in Dec 2025

10/10 Excellent

WENDY

Stayed 1 night in Dec 2025

10/10 Excellent

Shelby

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room and service, the pool, the workout gym is amazing! 💪 The food is okay, great, just would have preferred turkey sausages or sausages or honey ham instead of the meat they served for a taco . Breakfast should definitely be open longer.. 630-930.. we had to pull an all nighter since we didn't get to the hotel till the AM , just so we could access the breakfast. We had not made the grocery store yet. Paid alot for a SUITE and was luckily very accommodated with my disabilities, need ground floor. I love this hotel personally! Almost Full kitchen in the room, two bedroom for us, close to numerous exits and the pool. Two comfy beds. Tv and nice bathroom. Spacious!
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and courteous. What was very helpful was that the hotel has wheelchairs to use. We needed one for grandpa.
Stayed 4 nights in Dec 2025

10/10 Excellent

SHIFAT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. big room, clean, friendly staff.
Stayed 1 night in Dec 2025

6/10 Okay

Bharti

Liked: Staff & service
The was not a great stay. Everything in the room was loud fridge heater, we didn’t sleep well. I feel like our room wasn’t the best the hotel has to Offer.
Stayed 1 night in Dec 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacious room. Hotel bar next door for an afternoon drink. Excellent location for a bit of shopping and market!
Stayed 2 nights in Jun 2025

8/10 Good

Jaclyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, responsive and polite. The area is lovely, quiet and the Market is within walking distance.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ashton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was pretty good! The staff were very attentive and very quick at assisting us with whatever we needed.
Stayed 2 nights in Nov 2025