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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Pillow-top beds, desk, blackout curtains, soundproofing
Exterior
Reception
Pillow-top beds, desk, blackout curtains, soundproofing
Dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
2899 King St E, Kitchener, ON, N2A 1A6
  • Chicopee Ski and Summer Resort
    ‪16 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Bingemans
    ‪8 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking | Pillow-top beds, desk, blackout curtains, soundproofing

Standard King Non Smoking

8.4 out of 10
Very good
(122 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Queens Non Smoking 1 Person Sofa Bed

Pillow-top beds, desk, blackout curtains, soundproofing

Standard 2 Queens Non Smoking 1 Person Sofa Bed

7.4 out of 10
Good
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard King Non Smoking 1 person Sofa bed

Standard King Non Smoking 1 person Sofa bed | Pillow-top beds, desk, blackout curtains, soundproofing

Standard King Non Smoking 1 person Sofa bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King Non Smoking 1 person Sofa bed Desk

Standard King Non Smoking 1 person Sofa bed Desk | Pillow-top beds, desk, blackout curtains, soundproofing

Standard King Non Smoking 1 person Sofa bed Desk

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queens Non Smoking

Pillow-top beds, desk, blackout curtains, soundproofing

Standard 2 Queens Non Smoking

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Crowne Plaza Kitchener-Waterloo by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,268 reviews
The price is CHF 108
includes taxes & fees
13 Aug - 14 Aug
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About this property

Quality Inn

Hotel in Kitchener with free parking
This hotel features coffee/tea in a common area, a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Change of towels is available on request
Quality Inn offers 97 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be within walking distance of Fairview Park. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from University of Waterloo and 13 minutes from St Jacobs Farmers Market
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Quality Inn also features a vending machine, a garden, and coffee/tea in common area. Free self parking is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn KITCHENER
Quality KITCHENER
Quality Inn Hotel
Quality Inn Kitchener
Quality Inn Hotel Kitchener

Quality Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 546 out of 1317 reviews
Rating 8 - Good. 461 out of 1317 reviews
Rating 6 - Okay. 171 out of 1317 reviews
Rating 4 - Poor. 60 out of 1317 reviews
Rating 2 - Terrible. 79 out of 1317 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ella

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
the hotel was clean and exactly what we needed for our 1 night stop. However the front desk staff were rude judgy and didn’t make us feel comfortable. It was feeling like they didn’t want us to be there and the looks we were given and the tone we were spoken too in was very disapproving and they spoke down to us. Because we are 19, we paid for a room and we made our deposit. They had no right to make us feel that way because of our age .
Stayed 1 night in May 2025

2/10 Terrible

WINTANA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not clean,
Stayed 3 nights in May 2025

6/10 Okay

Jolsha

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, it was fine for the price.
Stayed 1 night in May 2025

10/10 Excellent

Binny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful, friendly and knowledgeable! The room was clean and comfortable! Great price as well!!
Stayed 1 night in May 2025

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service
My room didn't smell very fresh, likely because of the carpet. The pillows were small and very lumpy, and the furniture was quite tired...could use an upgrade. The staff were friendly and efficient.
Stayed 2 nights in May 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Darren, Long Sault

Stayed 2 nights in May 2025

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable Price, Clean and Scent-free

Clean and scent-free. Right of the highway but no issue with noise from outside. Close to the mall. A 15-minute drive to university of Waterloo which is where our main destination.but the price for the night is unbeatable. Breakfast is okay and reception is nice. The only negative is the A/C is quite loud like a motorbike but I slept through it. I don't know if all rooms are like that though.
Stayed 1 night in May 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean even though the furniture is a bit worn. Bed is very comfortable. Hotel is right beside the expressway, so there is some traffic noise.
Stayed 1 night in May 2025

2/10 Terrible

Derek

Travelled with partner, Travelled with group
Disliked: Staff & service
This has been the absolute worst hotel stay I've ever had and I've been to a lot of hotels. Not only we're we woken up at 2:30am and threatened to be kicked out for a noise complaint that wasn't even from our room, our deposit was also stolen by the hotel aswell, stating we were smoking in the room, when if they were to check the security footage, they would see us lesving our room to smoke. What makes it efen worse, is the first complaint they brought to us, was about us leaving our room too late to smoke and making too much noise doing so. The front desk staff we're very unprofessional, without even figuring out where the noise was coming from first, decided to attack us. After the room next to us the ones who made the complaint, called the front desk multiple times and explained they had the wrong room, the front desk staff finally came upstairs to deal with the actual room causing the issue. I am livid at my experience, I do not recommend anyone to stay here.
Stayed 1 night in May 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Kathy

Stayed 1 night in May 2025

10/10 Excellent

Kenny

Stayed 2 nights in May 2025

10/10 Excellent

Roy

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient check-in process and comfortable beds.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Stayed 1 night in May 2025

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, comfortable beds and breakfast always wonderful
Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Travelled with family
Disliked: Staff & service, room comfort

Horrible check in and customer service!

Check in was horrible! Was called at 6pm while traveling 5 hours to this hotel to be told my visa debit didn’t go through… of course it didn’t it was a reservation to pay at the property when I arrived. They told me if I did not provide a valid card for them to process now because they were “busy” they would cancel my 2 night reservation! Very unprofessional and did not give one care that we were a few hours away yet, I quickly obliged but trust me if I had another alternative I would have cancelled myself. I’m an avid traveler for sports with my family and I will NEVER use a Quality Inn again!
Stayed 2 nights in May 2025

8/10 Good

Adrienne

Stayed 1 night in May 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean and inviting, quick and easy check in and check out experience. Only complaints are that I paid for a room with a desk but was given a room with a table and two wobbly chairs, and there was a couple of small hairs in the shower.
Stayed 1 night in May 2025

8/10 Good

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Near local shops
Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Comfy beds and great front desk service. No complaints.
Stayed 2 nights in Apr 2025