The room was dirty. The coffee stirrer left there was used and was not changed. Dust can be visibly seen everywhere. The Towel was dirty, bed sheet was equally bad. The bed was soft. No fridge, bad wifi, unable to connect at all. The lobby lift was really antique, my children would rather take the stairs, was a horrible experience taking that life. The epic was the aircocn, it was dripping water and whole carpet was wet. we called for room maintenance, and the solution was to switch off the aircon for ten mins. But that did not stop the dripping. We ask for a room switch as we were unable to sleep in that moist room. No family room available, no connecting room. We were left with no choice and change to premier suite.
one king bed and a sofa. my poor son need to bunk on the sofa bed, he is only 7...my hb, daughter n me squeeze in the King. and FYI we are a family of 4 and the amenities in the Premier suite only cater for 2 person. The breakfast was horrible, you can forget about eating it. COLD and there is nothing to eat...
