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Aloft Knoxville West

3.0 star property

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Photo gallery for Aloft Knoxville West

Lobby
Premium bedding, pillow-top beds, in-room safe, laptop workspace
Exterior
Lounge
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
364 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪14 min walk‬
  • Place, Pellissippi State Community College
    ‪8 min drive‬
  • Place, West Town Mall
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Bar (on property)

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4.2 out of 5, Very good, 1,017 reviews
The price is CHF 89
includes taxes & fees
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Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

About this property

Aloft Knoxville West

Hotel with free parking, near Turkey Creek Shopping Center
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a meeting room. Housekeeping is available on request.
Aloft Knoxville West offers 107 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Aloft Knoxville West. During your stay, you'll be within walking distance of Turkey Creek Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Turkey Creek Shopping Center and 8 minutes from West Town Mall
  • Pets welcome for a fee (restrictions apply)
Aloft Knoxville West offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Aloft Knoxville West also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Re:Fuel – This bistro only serves breakfast.
WXYZ – This bar specialises in American cuisine and serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Reviews

Aloft Knoxville West Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 544 reviews
Rating 8 - Good. 95 out of 544 reviews
Rating 6 - Okay. 55 out of 544 reviews
Rating 4 - Poor. 23 out of 544 reviews
Rating 2 - Terrible. 23 out of 544 reviews

Reviews

10/10 Excellent

Derianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Poorva, St Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at this hotel for my university residency at TWU. It was clean and safe and worth the price. On day two I lost my key but the hotel staff replaced it at no cost. They were very friendly. Nice indoor bar and amenities. Go for it. Great for single and family stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Latoya

Stayed 2 nights in Jun 2025

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Employees were helpful and nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lashundra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a bit dirty as far as the rugs were concerned. They also decided to “test” the fire alarm at 8:30 am!
Stayed 1 night in Jun 2025

10/10 Excellent

LeeAnna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
fun things to do in the lobby. I liked the studio apartment feel of the room we stayed in, and pool facing side is nice
Stayed 2 nights in May 2025

8/10 Good

Tiffani

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stay was amazing and staff was incredible
Stayed 1 night in Jun 2025

10/10 Excellent

morris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice
Stayed 3 nights in Jun 2025

10/10 Excellent

joshua

Stayed 1 night in May 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Has a microwave
Stayed 2 nights in May 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant. The property look well kept. The room was nice and clean. It served its purpose. I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Stayed 3 nights in May 2025

10/10 Excellent

Blerina

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Lee

Liked: Cleanliness, amenities
Stayed 2 nights in May 2025

10/10 Excellent

Graham

Liked: Property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant
Stayed 1 night in May 2025

10/10 Excellent

Lwade

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in May 2025

8/10 Good

Lynn LaLonde

Liked: Cleanliness, staff & service, property conditions & facilities
Cute rooms, quiet (if you are on the opposite side of the freeway, which I was) and accommodating. It is a good location for me. My sink was clogged and the blinds were not working well. I asked for more coffee in the room and left her a tip. She gave me towels, no coffee and she did not take the tip?? I was there for an event, so it was fine for what I needed.
Stayed 3 nights in May 2025

4/10 Poor

Sharon

Liked: Cleanliness, property conditions & facilities
Our room was suppose to be ready at 3. At 2:50 we went to check in and we were told that they didn’t have any rooms ready and didn’t know when it would be ready. We were suppose to receive a text when the room was ready. We received the text after we had already checked in. I think it was around 7:45. We were able to check in about 4:45. This needs to be fixed. It’s not very good business to make customers wait. Other than that the stay was great.
Stayed 2 nights in May 2025