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Best Western Knoxville Airport/Alcoa

2.5 star property

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Photo gallery for Best Western Knoxville Airport/Alcoa

Free daily buffet breakfast
Exterior
Lobby
Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym

Explore the area

View in a map
162 Cusick Rd, Alcoa, TN, 37701
  • Place, Covenant Health
    ‪4 min drive‬
  • Place, Fort Loudoun Lake
    ‪5 min drive‬
  • Place, Capitol Theatre
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Knoxville Airport/Alcoa

Hotel with free breakfast, in the vicinity of Fort Loudoun Lake
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Knoxville Airport/Alcoa's proximity to the airport. During your stay, you'll be close to Fort Loudoun Lake. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 6 minutes by car from Fort Loudoun Lake and 6 minutes from Capitol Theatre
  • Free airport shuttle service
Best Western Knoxville Airport/Alcoa offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Best Western Knoxville Airport/Alcoa also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Knoxville Airport/Alcoa offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to midnight
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Knoxville Airport/Alcoa.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Reviews

Best Western Knoxville Airport/Alcoa Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the readily available equipment in the bathroom shower and rails. Coffee helped too
Stayed 1 night in Sep 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Aug 2025

10/10 Excellent

ruben

Stayed 1 night in Aug 2025

10/10 Excellent

Janet, Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really didnt have high expectations being that it is a Best Western but it was perfect. The front desk staff was very nice and accommodating, the room and bathroom were both clean and they had the most comfortable beds. Convenient location with dining options nearby.
Stayed 3 nights in Aug 2025

4/10 Poor

shawnie

Disliked: Staff & service, property conditions & facilities
Asked for turn down service and there wasnt any, was told to just bring our trash down stairs.... we were on the 3rd floor. Had to ask asking for towels, even at the pool. There was an exposed socket. Staff was nice enough i guess but definitely wont be going back
Stayed 4 nights in Aug 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place needs a little Ada upgrade

Great motel and staff. Ada needs some improvement ie: the bed and the sink are too high. They seem willing to fix those. I will find out in December.
Stayed 4 nights in Aug 2025

2/10 Terrible

CHAD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Sheron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel...the only issue I had was that the bathroom sink/counter are not in the bathroom, they are in entry way.. there isn't a place in bathroom for you to put your clothes for shower,or toiletries,
Stayed 1 night in Aug 2025

10/10 Excellent

Mehul

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, staff was friendly, no issues. Complete family friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time, I've had a room with a shower chair and a walk in shower. Even though I didn't need handicapped accessible products, it was handy for someone to have stayed here. Actually had hot water for a shower and multiple plug ins and charge ports. Overall, it was perfect for us since we only live 85 miles away, but had early testing at UT Medical Center and had a straight shot up the highway to the hospital. Front desk staff was nice, rooms were clean, and I wouldn't hesitate to stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Oo
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa, Knoxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice,
Stayed 1 night in Aug 2025

8/10 Good

Nicci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Gave me a broom on the second floor in eyesight of the front desk. I was traveling by myself and I felt so safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Ty’s. Staff very friendly 😁
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay!

Our room was clean, and the beds were comfortable. The lobby area was spotless, and we enjoyed the free breakfast. We would definitely stay at this hotel again in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Zachary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this property due to the airport transportation- didn’t answer phone and had to uber the first time needed- when returning the retal car. But did come through on the morning ride to the airport- found a few baby centipedes alive in our room so that was strange
Stayed 1 night in Aug 2025

10/10 Excellent

Melodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so very nice and helpful. We were making slime in our room and needed a spoon and the front desk lady helped us out and was patient with my daughter who has high anxiety...we will be coming back
Stayed 2 nights in Aug 2025

6/10 Okay

Gessica Flores

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Leonardo

Disliked: Cleanliness, property conditions & facilities, room comfort

Mouse roommate

Check in was fine. At 2am in the morning my wife was up to get a drink and a mouse ran across the floor then climbed up the curtain. I called the front desk and the assigned us a new room. Needless to say we didn’t get much sleep seeing we were only two doors away.
Stayed 1 night in Aug 2025

10/10 Excellent

Jude

Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very clean and comfortable, staff was amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

SUZANNE

Stayed 1 night in Aug 2025

4/10 Poor

Devon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Horrible breakfast, renovation was poorly done, hot throughout the hallways like no air ventilation, woman screaming someone was in her room ands his trying to kill her all night long but turned out to be a drunk lady according to the front desk. I will no longer stay at this property.
Stayed 2 nights in Aug 2025