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Best Western Plus Strawberry Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Strawberry Inn & Suites

Exterior
In-room safe, blackout curtains, iron/ironing board, rollaway beds
Indoor pool, pool loungers
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Housekeeping
  • Gym

Explore the area

View in a map
7260 Saddlerack St, Knoxville, TN, 37914
  • Place, Chillhowe Park
    ‪6 min drive‬
  • Place, Knoxville Zoo
    ‪7 min drive‬
  • Place, Knoxville Center
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Strawberry Inn & Suites

Suburban hotel with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western Plus Strawberry Inn & Suites offers 64 air-conditioned accommodations with DVD players and a safe. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Strawberry Inn & Suites. During your stay, you'll be close to Ruggles Ferry Golf Course. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • 14 minutes by car from University of Tennessee and 13 minutes from Knoxville Convention Center
Best Western Plus Strawberry Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. Best Western Plus Strawberry Inn & Suites also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Strawberry
Best Western Plus Strawberry Inn
Best Western Plus Strawberry Inn Knoxville
Best Western Plus Strawberry Knoxville
Best Western Strawberry Hotel
Best Plus Strawberry & Suites
Best Western Plus Strawberry Inn Suites
Best Western Plus Strawberry Inn & Suites Hotel
Best Western Plus Strawberry Inn & Suites Knoxville
Best Western Plus Strawberry Inn & Suites Hotel Knoxville

Best Western Plus Strawberry Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities
Excellent customer service always bring me back to your hotel.
Stayed 1 night in Aug 2025

8/10 Good

Mark, Lebanon

Liked: Amenities, property conditions & facilities
I stayed in this hotel for three nights. For the most part it is a clean, well maintained property. There was some trash laying around the front after Saturday. The front sliding doors need to be repaired. There was building or repair materials stacked by the front door. The room was in good shape and provided K-cups for coffee. The front desk had a box that they could provide you more. The only thing that I could not verify was clean was the dark and dingy carpet. I don't wear white socks so I could not verify how clean the floor was. The staff were a majority senior crowd. The evening front desk person was very young and obviously immature. He took a phone call while I was in front of him. He was speaking with another employee and continued to check me in while he was on the phone. That should have been a "I'll call you right back I'm with a customer" moment. The breakfast was well stocked my one of the most important people on the staff. These are the ones that make sure you get a hot or cold breakfast and keep the area clean. You did a good job! Overall, for the price, I think that this hotel is a good place to stay, especially for those that just need to have a place to lay their head for a night as they travel along the Interstate.
Stayed 3 nights in Aug 2025

8/10 Good

Heidi, Satellite Beach

Travelled with partner
Liked: Cleanliness, staff & service
Very spacious room with jetted tub. You do hear neighbors and hallway noise, but it's not awful. I have no idea what time breakfast was, but it was too late by 9:30
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Travelled with family
I was concerned when we pulled up because the picture of the outside was not as nice as it was on hotels.com. When we got your room and I was very happy with it. My only complaint was the pull out bed. It was horrible. We had to go out the next day to buy an air mattress for our so to sleep on.
Stayed 3 nights in Aug 2025

2/10 Terrible

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel well lit parking lot excellent breakfast with early starting time and right off the highway. Second time staying overnight driving from Massachusetts to LSU.
Stayed 1 night in Aug 2025

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a girl trip friendly stop

Staff was great! The room was musky smelling. Reeked of marijuana in the hall ways. Some sketchy people outside hotel walking around.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Stayed 1 night in Jul 2025

6/10 Okay

James

Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, quiet, and safe. The room was large and comfortable. Exactly what we were looking for as a stop traveling through Knoxville.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was extremely musty smelling, bedding and pillows were damp, and the bathroom smelled so bad like urine which made the room smell so bad. It was so disgusting we only stayed a couple hours. To check out was a joke. I stood there for around 15 min to wait for someone to come check me out so I could get a printed receipt of my stay. 10/10 don’t recommend staying here.
Stayed 1 night in Jul 2025

8/10 Good

Ragavanantham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Food was ok. Not that much great
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Our stay was... Okay. It was mostly clean room and a door that locked. It was fine for our one night stay. I would not stay here for multiple nights.
Stayed 6 nights in Jul 2025

8/10 Good

donald

Business traveller
Liked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Shaun

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff were friendly our only complaint was the toilet is very low to the ground. It reminded us of an elementary school toilet. Could of just been the room we were in. I would recommend a comfort height toilet. Other than that no complaints. We would stay again for sure.
Stayed 2 nights in Jul 2025

4/10 Poor

Unika

Travelled with family
Disliked: Amenities, property conditions & facilities
My room had a bad mold smell order .. I had to change my room 3 times .. the first and second room had a real bad odor and the third room was better.. the staff was nice about switching room and were definitely accommodating but I won’t come back to hotel ..
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
There was no soap in the room and the breakfast was meh. The coffee from the machine was not good.
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean, helpful staff.
Stayed 1 night in Jul 2025

6/10 Okay

Alton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room had only cold water. They asked if we would like to have another room. The indoor pool was also very cool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff , very clean hotel
Stayed 4 nights in Jul 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel! Nice breakfast! Close to restaurants!
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was professional. We had no issues.
Stayed 1 night in Jun 2025