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Home2 Suites by Hilton Knoxville West

3.0 star property

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Photo gallery for Home2 Suites by Hilton Knoxville West

Free daily continental breakfast
Terrace/patio
Premium bedding, pillow-top beds, free cots/infant beds, free WiFi
Full-sized fridge, microwave, dishwasher, coffee/tea maker
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

View in a map
380 N Peters Road, Knoxville, TN, 37922
  • Dead Horse Lake Golf Course
    ‪3 min drive‬
  • West Town Mall
    ‪5 min drive‬
  • Turkey Creek Shopping Center
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

50-inch flat-screen TV with cable channels

Studio, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

50-inch flat-screen TV with cable channels

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, free cots/infant beds, free WiFi

Studio, 1 Queen Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, free cots/infant beds, free WiFi

Studio, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible, Bathtub

50-inch flat-screen TV with cable channels

Studio, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

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About this property

Home2 Suites by Hilton Knoxville West

Hotel in Knoxville with free breakfast and 24-hour fitness centre
This hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Home2 Suites by Hilton Knoxville West offers 100 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature premium bedding. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Knoxville West. During your stay, you'll be close to Turkey Creek Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the size of the guestrooms and the helpful staff
  • 13 minutes by car from University of Tennessee and 7 minutes from Turkey Creek Shopping Center
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Knoxville West offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Home2 Suites by Hilton Knoxville West also features barbecue grills, laundry facilities, and a front desk safe. Free self parking is available. A complete renovation of Home2 Suites by Hilton Knoxville West was completed in March 2024.

Smoking is allowed in designated areas at this 3-star Knoxville hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Knoxville West Hotel
Home2 Suites Hilton Knoxville West Hotel
Home2 Suites Hilton Knoxville West
Hotel Home2 Suites by Hilton Knoxville West Knoxville
Knoxville Home2 Suites by Hilton Knoxville West Hotel
Hotel Home2 Suites by Hilton Knoxville West
Home2 Suites by Hilton Knoxville West Knoxville
Home2 Suites Hilton Hotel
Home2 Suites Hilton
Home2 Suites by Hilton Knoxville West Hotel
Home2 Suites by Hilton Knoxville West Knoxville
Home2 Suites by Hilton Knoxville West Hotel Knoxville

Home2 Suites by Hilton Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 705 reviews
Rating 8 - Good. 152 out of 705 reviews
Rating 6 - Okay. 55 out of 705 reviews
Rating 4 - Poor. 35 out of 705 reviews
Rating 2 - Terrible. 20 out of 705 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara, Carson City

S
Stayed 1 night in May 2025

6/10 Okay

alba

Travelled with family
Sofa bed was not working properly. The receptionist gave me extra blankets to even the sofa. We have been on the road for the last 4 nights, staying in hiltons hotels, 3 out of the 4 nights, the soap dispenser was empty...
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, quiet room. Lots of restaurants nearby.
Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Liked: Property conditions & facilities
Disliked: Cleanliness
The room smelt like throw up and piss. Call down and told the staff at the front desk. The reply was it’s a pet friendly hotel and it says that on the site lol. Definitely would not stay there again. Also found that the bathroom was not restocked. And the shower was never even cleaned. Horrible !
Stayed 1 night in May 2025

8/10 Good

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 5 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Too many dogs.
Stayed 2 nights in May 2025

10/10 Excellent

debbie

Clean, quiet, close to restaurants shopping and interstate. Great staff!
Stayed 3 nights in May 2025

6/10 Okay

Kalyani

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room was very dirty when we arrived no shampoo very dusty but since we arrived late we couldn’t change rooms
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained.
Stayed 1 night in Apr 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, room comfort

Smelled Musty

The hotel overall was clean, but our room on the fourth floor smelled like mildew.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 3 nights in Mar 2025

10/10 Excellent

Brett, Dundas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Clean with lots of amenities
Stayed 1 night in Apr 2025

4/10 Poor

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient to I-75. Room was not very clean. The breakfast food was terrible.
Stayed 1 night in Apr 2025

2/10 Terrible

VIDIA

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
terrible had handicapped room dirty loud noises it was like a truck stop with prostitutes' screaming all night
Stayed 1 night in Mar 2025

4/10 Poor

Bridgid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk receptionist was distracted and rude, property very dirty, extremely noisy, placed in room with adjoining door and the room next door was so loud, no hot water or water pressure. Way overly priced for the state of the property! Terrible stay
Stayed 2 nights in Mar 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, room comfort

Unsafe and un-flushable

We discovered on the last day of our stay that we could push the room door open without a key or turning the handle. When we told the front desk they suggested we didn't pull it right (which was incorrect anyway) instead of taking accountability. The toilet did not successfully flush and had to be randomly flushed to ensure it was emptied out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Plenty of parking Safe area Clean all over except for the elevators (not gross but not mopped often) Very friendly staff Good breakfast Easy access to shopping, food, gas, interstate Great experience overall. This will be our go to hotel when we travel to the area again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, convenient place to stay, and the staff was very helpful and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

STEPHEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great place
Stayed 1 night in Mar 2025

8/10 Good

Deneshia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Zach

Business traveller
Stayed 3 nights in Feb 2025

8/10 Good

Sarah Ann

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Zach

Stayed 2 nights in Feb 2025