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MainStay Suites Knoxville North I-75

2.5 star property

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Photo gallery for MainStay Suites Knoxville North I-75

Hypo-allergenic bedding, pillow-top beds, individually decorated
Hypo-allergenic bedding, pillow-top beds, individually decorated
Hypo-allergenic bedding, pillow-top beds, individually decorated
Exterior
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
144 Merchants Dr, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Neyland Stadium
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking | Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 Queen Bed, Smoking (Efficiency)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

MainStay Suites Knoxville North I-75

Hotel in Knoxville with free breakfast and fitness centre
This hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Limited housekeeping is available.
MainStay Suites Knoxville North I-75 offers 86 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Knoxville North I-75. During your stay, you'll be within walking distance of Knoxville Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from University of Tennessee and 5 minutes from Knoxville Convention Center
  • Pets welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly MainStay Suites Knoxville North I-75. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free self-service breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Hotel Knoxville
Mainstay Suites Knoxville
Mainstay Suites Aparthotel Knoxville
Mainstay Suites Aparthotel
Mainstay Suites
Mainstay Suites
Mainstay Suites Knoxville I 75
MainStay Suites Knoxville North I 75
MainStay Suites Knoxville North I-75 Hotel
MainStay Suites Knoxville North I-75 Knoxville
MainStay Suites Knoxville North I-75 Hotel Knoxville

MainStay Suites Knoxville North I-75 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 258 out of 744 reviews
Rating 8 - Good. 224 out of 744 reviews
Rating 6 - Okay. 110 out of 744 reviews
Rating 4 - Poor. 92 out of 744 reviews
Rating 2 - Terrible. 60 out of 744 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monterio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 5 nights in Aug 2025

2/10 Terrible

Gabriela

Travelled with partner
Disliked: Amenities
I stayed in this hotel before and I never had a problem but this time one of the receptionist was so rude from the time we got there he definitely needs to learn customer service. He speaks to you like your bothering him to do he’s job, also the coffee machine in the room was nasty and I’ve never paid a 200$ deposit till now next time tell your receptionist to be nicer to customers and if a customer ask a question teach them how can the answer it in stead of saying read the paper like what kind of response is that .. never again will I stay there
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quiet, and the bed was so comfortable. I like having the kitchenette area and the small table and chairs. I did notice an issue with the bathroom sink on my first night after checking in- it was clogged and took a very long time to drain. I called the front desk as soon as I had a chance the next morning, and during that day, someone took care of it. Now the sink drains normally. The front desk workers have been very friendly and helpful. This location right by the interstate is great. Breakfast is decent: a few cereals and milk, 2 waffle makers, oatmeal with topping options, bagels and bread to toast, mini muffins, hard-boiled eggs, and some yogurt. There were also some apples and bananas, plus juices and coffee. There were enough options for me.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ardatra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my daughter and I enjoyed our stay at the Rosen Inn. Beds were comfortable. Food was good again. It was just convenient for what we had to do as we were there for the national volleyball tournament.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay at this property. We will book again next August.
Stayed 1 night in Aug 2025

4/10 Poor

Deborah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pushkar, Nagpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean rooms. Friendly staff
Stayed 6 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
My room is very comfortable and quiet, although the a/c noise is a bit distracting. My check-in at the front desk was quick, and the desk worker was very friendly and welcoming. My only complaint is the smell of what I suspect is marijuana in the elevator and some other areas of the building. I wish the hotel could be sprayed with Febreze or Lysol or something, but more importantly, it would be great if the hotel didn't allow smoking of any kind. But I do like my room and am very satisfied with it.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place to stay, go anywhere else but here!

Very dirty, smelly, loud and smelly a/c unit, terrible shower pressure. Customer service desk unmanned, waited over 25 minutes to speak to someone at front desk! Will never return to this hotel!
Stayed 2 nights in Jul 2025

6/10 Okay

Raymart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
For the price of this room, I expected more. My family and I stayed at a similar priced hotel with a similar type of room and the condition is night and day, though the hotel looked clean. It did have an odd smell. In addition to that specific smell, not that there is anything bad with marijuana specifically however it like marijuana in certain places, such as the elevator, the room that we occupied at this hotel seemed extremely unkempt. It was not dirty per se, though it did show improper upkeep. This was evidence by stained ceiling tile in the bathroom and missing caulk cracked stove, top old refrigerator cracked floor tile, AC head a crack, so it was hard to see the numbers and part of the sheets were stained. With all of that the front desk person when we checked in, was very pleasant and nice very kid, friendly and interacted with my children in a nice manner. I would most likely go to a different hotel next time I am around this area, however if everything else is full, I would not mind giving this place. Another chance.
Stayed 1 night in Jul 2025

8/10 Good

DEMETRICE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always the best here. I will definitely stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very knowledgeable about how to get around town. My only downside is the lame breakfast. Just some fruit, yogurt, breads, and waffle maker. They could go deeper into their pocket and have some bacon, sausage, and eggs. Otherwise it's was a great place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Adriannia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Tammy

Stayed 2 nights in Jul 2025

10/10 Excellent

Dominque

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As advertised, plenty restaurants in the area
Stayed 2 nights in Jun 2025

10/10 Excellent

Ben

Stayed 2 nights in Jun 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, amenities
We checked in with the manager on Duty, Kim. She did not greet us, nor did she smile. You could tell we interrupted whatever she was doing, and it was an inconvenience to her. The room itself was clean. The bathroom was clean, but needed grout redone as you could possibly see mold in the old sealer. Husband was excited over having a gym available. Unfortunately, the gym was closed due to multiple pieces of broken equipment. We discovered the location was not necessarily a good part of town. There were a couple of unsavory encounters.
Stayed 1 night in Jun 2025

2/10 Terrible

Kostas, Brentwood

Stayed 1 night in Jun 2025

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, large rooms. Bed was very comfortable. Not much variety offered on the breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Konny

Stayed 3 nights in Jun 2025

10/10 Excellent

DEMETRICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Jun 2025

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It really needs to be updated and cleaned. I felt so grossed out there that I didn't want to shower there. My family and I got up the next morning and got on the road--we ate fast food and showered at our next hotel. The front desk manager was kind and the rooms are spacious, but I will never stay at a MainStay Suites again. First and last time.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk workers were friendly. The room and bathroom was clean and smelled pleasant, the air was nice and cold, all lights and appliances worked, everything went smoothly and I was very impressed with the experience. I would absolutely stay here again.
Stayed 2 nights in Jun 2025