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Tru by Hilton Alcoa Knoxville Airport

2.5 star property

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Photo gallery for Tru by Hilton Alcoa Knoxville Airport

Reception
Reception
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
125 FURROW WAY, Alcoa, TN, 37701
  • Place, Covenant Health
    ‪4 min drive‬
  • Place, Fort Loudoun Lake
    ‪5 min drive‬
  • Place, Capitol Theatre
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Individually decorated, individually furnished, desk, free WiFi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

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About this property

Tru by Hilton Alcoa Knoxville Airport

Hotel in Alcoa with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Guest accommodation at Tru by Hilton Alcoa Knoxville Airport offers air conditioning. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Alcoa Knoxville Airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • 12 minutes by car from University of Tennessee and 15 minutes from Thompson–Boling Arena
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. The business-friendly Tru by Hilton Alcoa Knoxville Airport also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served a free on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Reviews

Tru by Hilton Alcoa Knoxville Airport Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 387 out of 638 reviews
Rating 8 - Good. 131 out of 638 reviews
Rating 6 - Okay. 62 out of 638 reviews
Rating 4 - Poor. 32 out of 638 reviews
Rating 2 - Terrible. 26 out of 638 reviews

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Danilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Ms

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort

Daily cleaning? No

Some of the staff hang out on the left side of the building , strong smell of THC from time to time. Cleaning staff have their pants down to the bottom of their ass and underwear showing. Kind of gangster/tug like. Not the type of person I feel comfortable with the key to my room for cleaning…. Otherwise accommodating were heat. Front desk night girl Friday, sat and Sunday was great. Very sweet and helpful Also when is it not normal to have a daily cleaning? Would like to have know that before throwing towels on floor!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very soft. That was the only thing I didn't like.
Stayed 1 night in Aug 2025

10/10 Excellent

Aleta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayde

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and easy check in /check out transactions
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted with friendliness and an immediate willingness to help with anything we need.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice room!!!
Stayed 1 night in Aug 2025

4/10 Poor

Grant

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Disappointed

Room was not clean and smelled sour but the service was excellent and everyone was friendly land helpful, we did not complain because we were only there for one night
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is fine. Found the room to be clean and the breakfast was good. The check-in process is slow, the person on duty couldn't get keys made properly and kept trying to just use the "master key" to open our door. I feel like making a key that will work is pretty basic. We didn't like the fact that she wanted us to wait for a key to be made while we were at dinner, especially when referencing the master key so much. We weren't the only ones having a hard time getting a key made either. The whole staff seems negative, bickers and doesn't want to be there. I understand everyone has bad days but just based off overheard, not quiet, conversations it's a problem.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and comfortable. The staff was friendly. The only downfall is the highway that it is on is super busy and it’s very difficult and unsafe to try to pull out. There are no stop lights close by to break up the traffic to make it safe to pull out. Otherwise a great hotel.
Stayed 1 night in Aug 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine but computer to badge door pass was out on one computer, one elevator was out and the air conditioning in the hallway was out. Needs some maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just staying over night because we had an early morning flight. Everyone was so nice and accommodating! we got a great nights sleep, and a quick shuttle ride at 5:45 am! Liked the restaurant next door as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable bed

I was so excited to be at a hotel that had an amazing bed, comfy sheets and pillows. The air conditioner kept me nice and cool. Shower was great! No coffee in room but free coffee downstairs 24 hours. I will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying but not the last. Many amenities, both in the room and in the lobby. Very clean and comfortable room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Denny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I’ve seen better

We just stayed for the night, but the rooms are small (we had a two queen bedroom), the TV did not work because their satellite provider was having issues. The door to our shower didn’t close all the way to water leaked out of the shower. The beds were uncomfortable
Stayed 1 night in Jul 2025

4/10 Poor

Amie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Skip it!! The first room had a strong smell of urine near the bed. The bathroom had pubic hair on the fixtures and urine around the base of the toilet. No toilet paper. We requested a move. The second room smelled much more pleasant. However there was a large skid mark on the toilet seat. Shower was moldy. Crumbs and hair around the bed frame platform. Staff were polite. Common areas were clean and inviting.
Stayed 1 night in Jul 2025

10/10 Excellent

james

Stayed 3 nights in Jun 2025

8/10 Good

Lori Wilber

Liked: Staff & service, property conditions & facilities
It was clean, bright and the staff was super friendly.
Stayed 1 night in Jul 2025