Ryokan with a full-service spa, near Lake Kawaguchi
Along with a full-service spa, this ryokan has spa services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine.
Kasuitei Ohya offers 46 accommodations with a safe and complimentary slippers. Beds feature down duvets. This Fujikawaguchiko ryokan provides complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa, Fino. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Kasuitei Ohya. During your stay, you're just a quick walk from Mt. Fuji Panoramic Ropeway. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
Free WiFi
Free self-parking
Indulge with aromatherapy, reflexology or massages at Fino
Amenities include a front desk safe, laundry facilities and a car charging station
On-site recreation includes hot springs
Just a 1-minute drive from Lake Kawaguchi and a few minutes from Fuji-Q Highland
As a guest of Kasuitei Ohya, you'll find a full-service spa and hot springs. Public spaces have free WiFi. Spa services, a vending machine, and laundry facilities are also featured at Kasuitei Ohya. Self parking is free.
Smoking is allowed in designated areas at this 3-star Fujikawaguchiko ryokan.
Room service is available.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Things to do
Full-service spa
Hot springs
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Turndown service
Full-service spa
Aromatherapy
Hot springs
Massage
Public bath open from 3:00 PM - midnight
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Reflexology
Separate men/women areas in public bath
Spa open select days
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways (102 centimetre high)
Lift (122 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
More
Designated smoking areas
Room amenities
Bedroom
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Refrigerator
Room service
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booking Half Board rates and requiring dinner at the hotel must arrive prior to 7 PM. Guests booking Breakfast Included rates must arrive prior to 10 PM.
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Property is also known as
Kasuitei Ohya Inn Fujikawaguchiko
Kasuitei Ohya Inn
Kasuitei Ohya Fujikawaguchiko
Kasuitei Ohya
Kasuitei Ohya Ryokan
Kasuitei Ohya Fujikawaguchiko
Kasuitei Ohya Ryokan Fujikawaguchiko
Kasuitei Ohya Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 389 out of 610 reviews
10 - Excellent
389
Rating 8 - Good. 177 out of 610 reviews
8 - Good
177
Rating 6 - Okay. 27 out of 610 reviews
6 - Okay
27
Rating 4 - Poor. 6 out of 610 reviews
4 - Poor
6
Rating 2 - Terrible. 11 out of 610 reviews
2 - Terrible
11
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Victoria, San Jose
Travelled with family, Travelled with family and small children
Hotel was amazing in a perfect location, the shuttle from Kawaguchiko station is extremely convenient, I ran into trouble with my bus to leave but the staff was sooo patient and helpful. I had a truly special experience at this hotel- HIGHLY recommend getting the private bath with a lake view
Fantastic experience for 1 night. Enjoyed the Japanese style room with outdoor bath and view of the lake. We opted for the included dinner which they serve in your room and it has many courses, so we were extremely full. Breakfast was served in the dining room which was also abundant. Great stay and well worth the price. We found this hotel convenient with a 10min walk to Kowaguchiko station with a slight hill and 5min walk to the base of the ropeway.
Mostly good, but...
The Kaiseki meal and Japanese breakfast were flawless in delivery and taste. Room was good, but felt a little worn. Our room opened onto an outdoor area which was badly neglected in every way. It detracted from the overall experience, unfortunately. Also, the private Onsen was really in need of freshening up, not worth the extra cost. The wooden tub was suffering from advanced mould growth. Good location and helpful staff.
What an amazing stay! Room was so spacious with a beautiful view from the balcony, we also had a private onsen which was just what we needed to relax. 10/10 would recommend this place and stay here again!
Amazing Stay, great food and service. Japan rooms were a great new experience. Cherry Blossom around the lake still on the 4th week of April, such a great stay!
Front desk staff speak good English. Room is clean and comfy. Most of us stayed at the basic standard Japanese style room and the huge Mt. Fuji is right behind the window. Huge carpark right across the street.
I particularly want to give compliments to a front desk lady named 花梨(a taiwanese pretty lady). I lost my key for my luggage case. 花梨 proactively approached more than one local key man to help me opened the luggage case, which finally saved it from being forced opened and damaged.
We really enjoyed our stay here. The staff were all helpful and kind. The food was delicious (be prepared for A LOT of food at breakfast and dinner) and we loved our in-room onsen . The hotel is showing its age with some visible wear and tear but it didn’t detract from the enjoyment of our stay. The location can’t be beat. I would definitely recommend staying here. Thank you to all of the staff.
A absolutely beautiful ryokan room. Couldn’t recommend this hotel enough. The onsen over looking lake kawaguchi was just beautiful even if the weather was rainy! The onsen made it more spectacular.
Good amenities and staff very helpful!
I would have like to have breakfast on the room rather than in dining hall. As I don’t like the food traditional Japanese breakfast.
A Lawson next door was handy.
Honestly, I’ve stayed at a lot of 4 star hotels and I cannot say enough good things about my experience with Kasuiei Ohya!
Then setting is beautiful, the room was immaculate, the staff was sincere, helpful and accommodating.
They even went out of their way to assist in filling out our luggage transfer paperwork so it arrived at our next destination easily.
Pro-tip: most staff members speak enough English for basic discussions.
I would love to come back in summer to take in the natural environment!
Amazing! I was fortunate enough to stay one night here and I wish I could have stayed more! The staff is so nice and courteous, the room was a dream, definitely a highlight of my trip to Japan! I booked for half boarding and the food was traditional Japanese style meals that were good and awesome to experience. The room had a lake view that was calming and the hot baths were soothing. I also was fortunate enough to book a massage at the spa downstairs and it was the perfect cherry on top! Thank you Kasuitei Ohya for the amazing hospitality and experience! Hope to have the chance to be back again someday!