The Cityview - Chinese YMCA of Hong Kong

4.0 star property

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3 restaurants, breakfast, lunch, dinner served; Asian cuisine
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
1 bedroom, in-room safe, desk, blackout curtains
Front of property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
23 Waterloo Road, Yaumatei, Kowloon
  • Place, Nathan Road Shopping District
    ‪1 min walk‬
  • Place, Ladies' Market
    ‪3 min walk‬
  • Place, Temple Street Night Market
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

Premier Plus Suite King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Plus Double Double

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Quad (One Double and Two Singles)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Deluxe Quad (Four Singles)

  • City view
  • Sleeps 4
  • 4 Single Beds

Deluxe Double Room

8.8 out of 10
Excellent
(60 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

8.6 out of 10
Excellent
(58 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier King Room

8.4 out of 10
Very good
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Plus Twin

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Plus King

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Cityview - Chinese YMCA of Hong Kong

Eco-certified hotel with 3 restaurants and 24-hour front desk
This smoke-free hotel features 3 restaurants, a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and limo/town car service are on-site.
The Cityview - Chinese YMCA of Hong Kong offers 412 air-conditioned accommodations with a safe and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The Cityview - Chinese YMCA of Hong Kong's great location gets high marks from our customers. During your stay, you're just a quick walk from Nathan Road Shopping District. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Asian cuisine while dining at The Balcony
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from Nathan Road Shopping District and 9 minutes on foot from Temple Street Night Market
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Business amenities include 2 meeting rooms and limo/town car service. The eco-certified The Cityview - Chinese YMCA of Hong Kong also features concierge services, dry cleaning/laundry services, and a porter.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Balcony – This restaurant specialises in Asian cuisine and serves lunch and dinner.
City Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Amazing – This theme restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: HKD 110 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Amazing
  • City Cafe
  • The Balcony

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per stay
  • An effective city/local tax rate of 2.7272 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 110 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
No visitors or unregistered guests are allowed in guestrooms after 11 PM.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cityview Inn Kowloon
Cityview Kowloon
Cityview Hotel Kowloon
Cityview Hotel
The Cityview
The Cityview Chinese YMCA of Hong Kong
The Cityview - Chinese YMCA of Hong Kong Hotel
The Cityview - Chinese YMCA of Hong Kong Kowloon
The Cityview - Chinese YMCA of Hong Kong Hotel Kowloon

The Cityview - Chinese YMCA of Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 650 out of 1291 reviews
Rating 8 - Good. 444 out of 1291 reviews
Rating 6 - Okay. 140 out of 1291 reviews
Rating 4 - Poor. 38 out of 1291 reviews
Rating 2 - Terrible. 19 out of 1291 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Stayed 3 nights in Mar 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness
Location good, next to Yau Mai Tai Station, with many eateries and shopping around Nathan Road, easily accessible also by bus to and from the airport. Rooms were clean, comfortable, spacious, and had desired amenities. It would have been great if there were free access to the gym and pool, as the surrounding areas is not conducive for a decent run or workout. Will recommend & return to this hotel if visiting for purpose of just eating and shopping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wai Kei, Elk Grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is a bit outdated. But the staffs are perfectly professional and helpful. Definitely stay there again whenever we are going to Hong Kong.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yuxuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice lobby
Stayed 1 night in May 2025

2/10 Terrible

Bond

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property has no sympathy and empathy for travellers. They appear to be only concerned about money, even considering they are part of so called "YMCA". I had already paid in full upfront for a week's cost, but unfortunately I had to suddenly attend to my mum's medical appointment overseas. Hence, it affected my late arrival into Hong Kong a few days later. I didn't ask for a refund, but simply for a late check in for the last two days paid for but still had their full rejection (after numerous emails thru Expedia and the hotel direct days before my original check in date). Therefore, I would not recommend to anyone to stay at this hotel given their firm intransigence.
Stayed 6 nights in Jun 2025

8/10 Good

Marilyn

Friendly personals staff. Should be more clean in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

MEOW GEOK

Stayed 4 nights in Jun 2025

8/10 Good

Yuk Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and helpful staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service at check in. Good location
Stayed 3 nights in Jun 2025

8/10 Good

paul

Stayed 8 nights in Jun 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
Location is very conveniences.
Stayed 1 night in Jun 2025

10/10 Excellent

Yurina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay! The room was spacious, clean, closed to the station, and the employees were nice. Every time I entered the hotel, someone would always open the door which was super sweet.
Stayed 3 nights in Jun 2025

10/10 Excellent

SzeMang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view and the size of the room is great
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staffs are very friendly and helpful, the rooms are very clean. Hotel is in a very convenient location.
Stayed 5 nights in Jun 2025

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MTR subway, bus to airport, dining places, shopping along Nathan Road, close to Temple Street night market. I don't like the tiny sink in the bathroom. It's close to impossible to spit without getting your spit on the floor because the shelf above the sink blocks you from leaning forward into the sink! Other than that, all is fine. Very small room, but that's Hong Kong. It's clean!
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Decent Stay w/ room for improve – Great location

I recently stayed at The Cityview Hotel – Chinese YMCA of Hong Kong for two nights. I’ve actually stayed at this hotel many times before, including a nearly month-long stay at the end of the COVID period. The familiarity and convenience of the location have always been the main reasons I return. While the hotel still maintains a modern appearance on the surface, it’s clear that the last major renovation was over a decade ago. The rooms are beginning to show signs of age. In this recent stay, I noticed black mold along the edges of the shower in the bathroom, which really needs more regular maintenance. The bathroom sink was unusually small and positioned in a way that made it awkward to use—leaning over it was not comfortable. The bed was also quite firm, which might not suit travelers who prefer a softer mattress. A mattress upgrade or even an option for softer bedding would go a long way in improving comfort. That said, these issues are relatively minor and didn’t outweigh the benefits of staying here, particularly the excellent location, which is very convenient for getting around the city. Overall, while I would definitely stay here again for the location, if I had other similar-class hotel options available, I would consider paying a bit more for a newer or more recently renovated property.
Stayed 3 nights in May 2025

10/10 Excellent

Jenn Gan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location. Friendly staff !
Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
:-)
Stayed 4 nights in Jun 2025

10/10 Excellent

ROHAN, Avarua, Rarotonga

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice affordable property close to Metro Line 1 (Green Line): Qiaocheng East Station / Exit A, then walk to Engping Road for about 15mins before arriving at the hotel entrance. The rooms are comfortable. Good amenities. Havent tried breakfast - will do in the morning - but you can expect a good chinese breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very polite and helpful. Property close to MTR station, restaurants and shopping area.
Stayed 1 night in May 2025

10/10 Excellent

Mimi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location (half a block from MRT), a 5 minute walk to Airport bus, friendly staffs. We stayed in a double room, 4 x twin bed suite. Room was spacious and comfortable. Definitely come back again.
Stayed 4 nights in May 2025

10/10 Excellent

Yagami Steve

Liked: Cleanliness, amenities, property conditions & facilities
perfect location for staying in HK
Stayed 4 nights in May 2025

10/10 Excellent

Shun-Tak

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, convenient location. On top of Yau Ma Tei MTR station, which is interchange for 2 major subway lines and 1 station from the third. One block from Nathan Road, the key north-south corridor in Kowloon. Relatively quiet in urban center. Large room (for Premier Plus, by Hong Kong standard) with great view on high floors. Tons of shopping and dining options within walking distance. Helpful and courteous staff. Good in-house dining options.
Stayed 7 nights in May 2025

10/10 Excellent

charles hang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for everything from public transportation to local attractions. While the room is small, it's expected for any highly densed urban cities like Hong Kong. The only downside was the tap water is not drinkable so you would need to buy bottled water or wait in the long line at lobby for filtered water machine.
Stayed 5 nights in May 2025

8/10 Good

Catherine

Stayed 13 nights in Apr 2025