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Phulay Bay, a Ritz-Carlton Reserve

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Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
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Aerial view
Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180
  • Place, Tubkaek Beach
    ‪3 min walk‬
  • Place, Laem Bong Beach
    ‪2 min drive‬
  • Place, Hong Island
    ‪4 min drive‬

Room options

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Villa, 1 Bedroom, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 360 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom

  • Garden view
  • 360 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom | 1 bedroom, premium bedding, down duvets, pillow-top beds

Royal Villa, 1 Bedroom

  • Ocean view
  • 450 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Phulay Bay, a Ritz-Carlton Reserve

Catch some rays at the beach or spend the day relaxing at Phulay Bay, a Ritz-Carlton Reserve's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Housekeeping is available on request.
Phulay Bay, a Ritz-Carlton Reserve offers 54 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes day beds. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Krabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A 24-hour health club and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Phulay Bay Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Phulay Bay, a Ritz-Carlton Reserve. During your stay, you're just a quick walk from Tubkaek Beach. Features include free WiFi in public areas, free valet parking and a free beach shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine at Jampoon Restaurant, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, manicures and pedicures or hot stone massages at Phulay Bay Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Tubkaek Beach and Hong Island
  • Free beach shuttle service
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Phulay Bay, a Ritz-Carlton Reserve such as a complimentary children's club and an outdoor pool.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a 24-hour health club and a steam room. Self parking and valet parking are free.

This 5-star Krabi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Jampoon Restaurant – This restaurant specialises in Mediterranean cuisine.
Lae Lay Pavilion – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Open daily.
Sri Trang – This restaurant specialises in Thai cuisine. Open daily.
Dining Beyond – This theme restaurant only serves dinner. Open daily.
Chomtawan – This beachfront bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: THB 1,413 for adults and THB 707 for children
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chomtawan
  • Dining Beyond
  • Jampoon Restaurant
  • Lae Lay Pavilion
  • Sri Trang

Things to do

  • 24-hour health club
  • 9-hole adjacent golf course
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No lift
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • 1 floor
  • 54 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Phulay Bay, a Ritz-Carlton Reserve

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 4155.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 44726
  • New Year's Eve (31 December) Gala Dinner per child: THB 22363 (from 9 to 14 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1413 for adults and from THB 707 for children
  • Airport shuttle fee: THB 3884 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3884 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Phulay Bay, a Ritz-Carlton Reserve offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Phulay Bay, a Ritz-Carlton Reserve Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 222 out of 253 reviews
Rating 8 - Good. 18 out of 253 reviews
Rating 6 - Okay. 9 out of 253 reviews
Rating 4 - Poor. 2 out of 253 reviews
Rating 2 - Terrible. 2 out of 253 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, amenities
All excellent. Incredible service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel we’ve stayed at!

Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

SAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and location. This is a must see for travelers
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Noof

Liked: Cleanliness, staff & service, property conditions & facilities
Service and the stuff amazing and the hotel activities is excellent
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

MAREK

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sujata

Liked: Amenities
The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice

Beautiful campus, top quality dining, great gym.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around exceptional.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every way.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best resort in Asia!

An amazing and magical experience for the entire family. ❤️
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Eric Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Ata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best!

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hands down best hotel in Krabi and Phuket

Rarely do you call anything Ritz-related value for money, but this place is really unique. And extreme value for money compared to other 5-stars resorts in Krabi. Food is great, service is world class, the spa is amazing and the best options are the cheapest rooms - which are our favorite - and also the smaller beach villas. They have better location and feeling than the more expensive ones.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Grainne Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
Stayed 9 nights in Jun 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

INNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back
Verified

10/10 Excellent

INNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wowed by the property! Our room had double king bed!!! I’ve never seen this in my life! We had a “standard” room I didn’t expected to have a suite, it had patio, jacuzzi, showers, walk in closets and more! We had private butler Khun Esther and she was beyond amazing, easy contact with what’s up text service made it so cool and accessible. Hotel service was beyond you will ever experience. It doesn’t have walking distance shopping around but we did go to the night market which was organized by out butler as well. Highly recommend this hotel it worth every dollar and more!
Stayed 2 nights in Jan 2024