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Pollera

3.0 star property

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Photo gallery for Pollera

A buffet with various food options including pasta, salads, cheeses, and meats.
A modern interior with a wooden staircase, a blue sofa, and a kitchen area.
A hotel room with a bed, a desk with a chair, a TV, and a large window with curtains.
A modern kitchen with wooden cabinets, a built-in oven, and a stainless steel refrigerator.
A modern interior with a wooden staircase, skylights, and a dining area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ul.Szpitalna 30, Kraków, malopolskie, 31-024
  • Place, Planty Park
    ‪2 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬

Room options

View all photos for Basic Single Room, 1 Twin Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Basic Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

A hotel room with a bed, a desk, a TV, and a window with curtains.

Basic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for City Double Room, City View

A hotel room with a bed, a desk with a lamp, a TV, and a window with curtains.

City Double Room, City View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Single Room, 1 Single Bed

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Basic Single Room, 1 Single Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

A hotel room with a bed, a desk with a lamp, a TV, and a mirror.

Basic Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for City Double Room, City View

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

City Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom, City View

A hotel room with a large bed, a desk with a chair, a small table, a mirror, a nightstand, and a wall-mounted lamp.

Deluxe Room, 1 Bedroom, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

A modern hotel room with a sofa, a glass-top table, a TV, a kitchen area, and a brick wall.

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

A hotel room with two beds, a flat-screen TV mounted on the wall, a window with curtains, a bedside table with a lamp, and a small potted plant.

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Double Sofa Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment

A modern living room with a blue sofa, a wooden coffee table, a flat-screen TV, and a kitchen area in the background.

Family Apartment

8.0 out of 10
Very good
(2 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 3 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Basic Twin Room

A hotel room with a bed, a desk with a lamp, a TV, a table with a vase of flowers, and a chair.

Basic Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

A hotel room with a bed, a desk with a chair, a TV, and a large window with curtains.

Family Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Pollera

Along with self parking, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a banquet hall are on-site.
Pollera offers 42 accommodations with complimentary bottles of water. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Pollera. During your stay, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Main Market Square and 7 minutes by car from Wawel Castle
Pollera offers its guests a vending machine, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Pollera also features a front desk safe and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 100 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; PLN 80 for adults and PLN 80 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 for adults and from PLN 80 for children
  • Self-parking fee: PLN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków

Pollera Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 310 reviews
Rating 8 - Good. 81 out of 310 reviews
Rating 6 - Okay. 16 out of 310 reviews
Rating 4 - Poor. 4 out of 310 reviews
Rating 2 - Terrible. 3 out of 310 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near main square. Beautiful breakfast, lovely staff, and very clean room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Armands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff and great breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Great hotel, good value and in a great location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 200yr old hotel Untouched, as was, absolute pleasure staying here Very helpful staff and great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities
Amazing hotel and great value for money!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and very big. Amazing space. Very clean and central. The staff were extremely helpful. Highly recommended
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yanmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just flat water would be nice.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and unique hotel located in the central area of Krakow. The staff was extremely helpful and friendly, the breakfast buffet is delicious and well worth the cost, and the location couldn’t be more perfect! Only two blocks from the square and surrounded by wonderful cafés and restaurants. I would highly recommend the Pollera and will definitely stay there again on another visit to Krakow.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is very convenient, close to many attractions and interesting places. The staff are friendly and always ready to help. The room was clean and comfortable. The only downside was that you could hear noise from the hallway, but it didn’t bother me much, just something to keep in mind. I enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and a wonderful boutique Hotel.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was class, breakfast was fantastic, great location and very friendly/helpful staff.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Josi

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious apartment, very convenient location. Only issue was the apartment we had was 3 floor walk-up, although it's common in Europe. Really glad to be 15 min from the train station and 10 min from the Main Square, perfect for tourists. Rooms were clean and beds and sofas comfortable. WiFi was spotty though.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean , comfortable rooms
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel with very friendly staff. Short walk from the square and a few mins from the train/bus station but located in a quiet street. Very easy to get a taxi from the small square opposite. Two convenience stores on the same street and plenty of others nearby.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent price, delicious breakfast and wonderful staff.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Yelena

Liked: Amenities
Great historical location , friendly staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and centrally located
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again, perfect location.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with helpful staff in the center of Krakow.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but that’s all I needed. It had everything required plus charm. Staff was wonderful. Breakfast was worth paying extra for. Great location and reasonable price. Would very much recommend!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, everything is clean which is essential. Reasonable price , highly recommended
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Yongjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and helpful! Breakfast was the best one I had on our trip. Room was clean and charming, beds were super comfortable. Would stay here again!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, historical, centrally located, and the staff is very kind.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

WILLIAM

Liked: Staff & service, amenities
Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.
Stayed 4 nights in Aug 2025