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Polonia Hotel

3.0 star property

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Photo gallery for Polonia Hotel

Lobby
Lobby
Restaurant
Lobby
Premium Double Room | Living area | 15-inch TV with satellite channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
BASZTOWA,25, Kraków, Lesser Poland Voivodeship, 31-156
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪6 min walk‬
  • Wawel Castle
    ‪18 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, in-room safe, desk, free WiFi

Classic Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Classic Room | 1 bedroom, in-room safe, desk, free WiFi

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Apartment

Luxury Apartment | Living area | 15-inch TV with satellite channels

Luxury Apartment

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, in-room safe, desk, free WiFi

Classic Double Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

1 bedroom, in-room safe, desk, free WiFi

Premium Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Polonia Hotel

Hotel with a bar, a short walk to Main Market Square
This smoke-free hotel features a bar/lounge, self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include limo/town car service, a computer station and tour/ticket assistance.
Polonia Hotel offers 55 accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Polonia Hotel's great location. During your stay, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Main Market Square and 7 minutes from Oskar Schindler Factory
  • Dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include 3 meeting rooms and limo/town car service. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and a front desk safe are also featured at Polonia Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (PLN 70 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A bar/lounge
  • Hosted evening meal available daily for a fee of PLN 60

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150 per day.
  • Cots (infant beds) are available for PLN 60 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 65 for adults and from PLN 65 for children
  • Self-parking fee: PLN 70 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per day
  • Rollaway bed fee: PLN 150 per day
  • Hosted evening meal: PLN 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number PL6760007850

Property is also known as

Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków

Polonia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 254 reviews
Rating 8 - Good. 81 out of 254 reviews
Rating 6 - Okay. 17 out of 254 reviews
Rating 4 - Poor. 9 out of 254 reviews
Rating 2 - Terrible. 2 out of 254 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Shopping Mall across for hotel. Walk through mall to get to train station. Guided tours pick up about 80m from hotel. Good size room. Very clean. Slept well. Can hear the trams at night but lucky for me I am not a light sleeper. Did not go for the breakfast option as we were out early every morning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Stayed 4 nights in May 2025

10/10 Excellent

Aleksander, Ruislip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for old town and train and bus station.
Stayed 1 night in May 2025

10/10 Excellent

Aleksander, Ruislip

Stayed 1 night in May 2025

8/10 Good

Sawa

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience!
Stayed 1 night in May 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great clean rooms, friendly staff, plentiful breakfast, good diner. Very happy to stay there again.
Stayed 2 nights in May 2025

8/10 Good

KYLE, County Antrim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
location excellent as very close to old town main square hotel décor and furniture very old but quality and good for anyone wanting a traditional experience of Eastern Europe
Stayed 3 nights in May 2025

10/10 Excellent

Renata

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatiful
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned comfort. Excellent and caring staff. If you like the old buildings from pre war this is for you.
Stayed 1 night in Mar 2025

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Trip to Polonia

Hotel is perfectly situated directly across from the shopping mall, train station and bus station and a short walk to the old town. Staff were very friendly and approachable, we didn’t have breakfast so can’t comment on the breakfast. The only negative is that the room was very dated and could maybe benefit from a slight uplift.
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious, classy, well maintained, and kudos to the chef. I liked it well enough to extend my stay two extra days. Bonus--It is close to everything. Some reviewers have mentioned the noise from the trolleys. It is true they are a constant, but they feel like the steady heartbeat of the city. They are not shrill or startling. If you are on a higher floor, they are just background sound.
Stayed 1 night in Jan 2025

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel , my mother in law enjoyed her 1-night stat
Stayed 1 night in Oct 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows are very old so they don't close properly so the room was always an icebox and the noise of the street trams was annoying. Other than that the hotel was charming
Stayed 9 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay. Its a traditional hotel with many period features. The breakfast is outstanding and varied. The staff is very helpful. The location is very handy for old town and also close to the train station and other public transport. We have stayed there before and would choose it again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot on Krakow

What a gem of a hotel. Room was so comfy and the shower was hot! Great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay there again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

ALAN MICKEL

Liked: Amenities
Nice hotel close to all the tourist spot walking distance to the train station going to the airport is easy and convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Liked: Cleanliness

Sleepless night because of very busy noisy street.

First floor room facing very noisy street (many street cars)almost impossible to sleep at night.
Stayed 1 night in Oct 2024