8/10 Good
Steven
13 Dec 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very nice and well appointed and the property is well looked after. Breakfast has a huge variety to suit many tastes and I note there is also some changes in that different dishes are offered each day. The location is very handy to walk to shopping areas nearby and to catch the monorail to places. Two downsides are firstly the street noise outside can be noisy at night time that might affect sleep. Secondly, even though my Expedia booking said Expedia will cover the toursit tax (in event of being a foreigner) I had to pay the amount at check in. I think there should be better communication and training for reception staff to he aware of the policy if the booking has been made via Expedia which says they will cover the amount in case of foreign traveller. Since the fee was small (20 RM) I dont worry about it but it should not have happened. That and the street noise makes me think a little bit about whether to book here again even though many other factors in the hotel are very good. It is for these reasons I rate the hotel as good overall rather than excellent.
Steven
Stayed 2 nights in Dec 2025