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PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

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Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

An outdoor patio with wooden slatted ceiling, wicker furniture, and a pool view.
A modern building with a wooden slatted ceiling, large glass windows, and a paved entrance area.
A modern bathroom with a glass-enclosed hot tub, city views, and a minimalist design.
A modern restaurant interior with wooden ceiling panels, round tables, and comfortable seating.
A modern reception area with a wooden reception desk, two potted plants, and a large window with a view of greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Lifestyle Premier King

A modern hotel room with a large bed, a city view, and a tropical mural on the wall.

Lifestyle Premier King

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lifestyle Premier Double Double

A hotel room with two beds, a large window with sheer curtains, a round table with a potted plant, and a wall mural of flowers and leaves.

Lifestyle Premier Double Double

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for COLLECTION Club King

A modern hotel room with a large bed, a nightstand with a vase of flowers, a small round table, and a view of greenery through the window.

COLLECTION Club King

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for COLLECTION Club Premier King

A modern bedroom with a large bed, a view of greenery through the window, and a floral mural on the wall.

COLLECTION Club Premier King

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for COLLECTION Club Premier Double Double

A modern hotel room with two beds, a desk, and a large window with curtains.

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Urban Suite

A modern hotel room with a bed, a desk, a chair, a TV, and a large window with a city view.

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lifestyle Suite

A modern hotel room with a large bed, a bedside table with a lamp, a wall-mounted TV, and a potted plant.

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban Deluxe King

A modern bedroom with a large bed, a nightstand with a phone, a small table with a vase of flowers, and a wall with a floral mural.

Urban Deluxe King

8.4 out of 10
Very good
(33 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban Deluxe Twin

A modern hotel room with a large bed, wooden panel walls, a wall-mounted light fixture, and a view of the outside through a window.

Urban Deluxe Twin

7.4 out of 10
Good
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for COLLECTION Club Premier Twin

A modern hotel room with two beds, a desk, and a large window with curtains.

COLLECTION Club Premier Twin

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Journey in the Wild

A children's play area with a green playpen, a small table, and a mural of jungle animals on the wall.

Journey in the Wild

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Urban Family Suite

A modern hotel room with a large bed, a flat-screen TV, a nightstand, and a view of the city skyline.

Urban Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Urban Deluxe Queen

Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe Queen

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Choo Choo Train

A children's playroom with a bunk bed, a small table with a clock, and a red telephone booth.

Choo Choo Train

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Enchanted Sweets

A children's playroom with a bunk bed, a ladder, a small table, and a colorful mural on the wall.

Enchanted Sweets

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Sky Wanderer

A child's bedroom with a bunk bed, a small table, and a play area.

Sky Wanderer

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Signature Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lifestyle Premier Suite

Lifestyle Premier Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for PARKROYAL COLLECTION Suite

A modern hotel room with a large bed, a sitting area, a large mirror, and a view of the bathroom.

PARKROYAL COLLECTION Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

COLLECTION Club Double

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Urban Deluxe CityView King

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

PARKROYAL COLLECTION Kuala Lumpur

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and a safe. 50-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL COLLECTION Kuala Lumpur. During your stay, you're just a quick walk from Berjaya Times Square. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, Swedish massages or body scrubs at St Gregory Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 5-minute walk from Berjaya Times Square and 6 minutes on foot from Pavilion Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Art Deco Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Thyme All-Day Dining – On-site restaurant. Reservations are required. Open daily.
Botanist Lounge & Bar – This lobby lounge only serves light fare. Happy hour is offered. Reservations are required. Open daily.
Skye Chill – This poolside bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 162 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 85 for adults and from MYR 42.50 for children
  • Covered self-parking fee: MYR 6.60 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 162 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service and concierge was very helpful, property location is amazing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great condition, great staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Food choice at breakfast was varied and good. The seafood buffet was excellent. Room is clean n the staff is friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and clean in a great location. The food was amazing and the staff could not have been more delightful. I would definitely recommend this hotel for all including families
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful, the rooms were spotless , a great stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in KL. location is perfect, hotel is spotless and staff are amazing. I joked about how small the coffee cups were at breakfast and they went out and found me a mug. If you can stretch to a Club room it’s worth every penny as the Club Lounge for breakfast and evening cocktails is amazing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarwansingh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location within walking distance to downtown. The staff was incredibly welcoming, especially the front desk staff . Our room was spotless and the breakfast buffet was ok and not the best .
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Maysaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a very convenient location, making it easy to access key areas. The staff are professional, friendly, and provide good service throughout the stay. Amenities are adequate and meet basic needs. Overall, it was a pleasant stay.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great. Good location. Staff make up the rooms at really weird times so you’ll need to ask them to do it when it suits you
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, close to all the great spots. Excellent staff, very clean. I will definitely stay here again with my kids.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Great location - 5 minute walk to Berjaya Time Square (great for affordable shopping) and 10 minutes to Jalan Alor Street Food with plenty of other shops along the way. Staff and amenities were fantastic :) Would stay here again.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Cherrie

Liked: Property conditions & facilities
Quality of breakfast is lacking but the spread is ok.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Tien Luon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are clean and Tidy. Very comfortable
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Really nice. Friendly staff; excellent location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Great pool. Good location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was fantastic
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Royston

Liked: Cleanliness, staff & service, amenities
Nice area and the room was excellent
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Clear rooms, close to everything, staff are friendly and helpful
Stayed 6 nights in Dec 2025
Verified

8/10 Good

M

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly, pleasant stay and great location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the room was clean the staff were awesome. I used grab for my ride which was very convenient I don’t think they had an airport shuttle. My only issue is the tv did not have really good channels compared to the other hotels I stayed at and I had a hard time adjusting the a/c temperature
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities
Absolutely incredible, beyond perfect location and rooms themselves were the best we've stayed in in asia
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Terence

Liked: Cleanliness, amenities, property conditions & facilities
The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Lovely hotel in the middle of KL, great staff, food and facilities. Walking distance to most things.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

SHEZAD

Liked: Cleanliness, amenities
Location fantastic. Room needs some basics like a chair and more bathroom counter space.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great service and good location
Stayed 2 nights in Dec 2025