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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5.0 star property

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Photo gallery for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Exterior
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby
Outdoor pool, pool loungers
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Single Beds (Courtyard Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Single Beds (Courtyard Oasis)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed (Courtyard Oasis)

9.0 out of 10
Wonderful
(6 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Single Beds (City Oasis)

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed (City Oasis)

9.0 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Grand Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Room, 1 King Bed (Grand Oasis)

9.4 out of 10
Exceptional
(3 reviews)
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (City Oasis)

Club Room, 2 Single Beds (City Oasis) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Room, 2 Single Beds (City Oasis)

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Room, 1 King Bed (City Oasis)

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Oasis

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Deluxe Oasis

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Deluxe Oasis

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Grand Deluxe Oasis

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed (Pavillion)

  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed (Urban)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds (Urban)

Studio, 2 Single Beds (Urban) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Single Beds (Urban)

  • 64 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Urban)

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Luxury hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and conference space.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The shopping around Pavilion Hotel Kuala Lumpur Managed by Banyan Tree gets high marks from our customers. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy Asian cuisine while dining at The Courtyard
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 6 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Pavilion Kuala Lumpur and 14 minutes on foot from Berjaya Times Square
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 20451 square feet (1900 square metres) and includes conference space. The luxury Pavilion Hotel Kuala Lumpur Managed by Banyan Tree also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Courtyard – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Jade Pavilion – This theme restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Cove – On-site bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self-parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 504 out of 741 reviews
Rating 8 - Good. 181 out of 741 reviews
Rating 6 - Okay. 38 out of 741 reviews
Rating 4 - Poor. 12 out of 741 reviews
Rating 2 - Terrible. 6 out of 741 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and very central to everting
Stayed 3 nights in May 2025

6/10 Okay

Ashley

Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Lovely hotel. Lots of clear communication before checkin and how to find them, where to park etc..very straightforward to get there. Checkin ahead of time meant very quick at the desk. Very efficient and friendly. Loved the peace and quiet of this hotel despite its location. Room very sound proof. Bed very comfortable. Good sized shower - lots of hot water . Turn down service with incense and aromatherapy was lovely. Swimming pool really only good for 2 people if doing lengths but great having the outside view while swimming. Breakfast was a huge spread but nothing wow! Adequate and mediocre. A little awkward when busy with inadequate space to get around .
Stayed 2 nights in May 2025

10/10 Excellent

KAMAL BECK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Meng Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Colin

Liked: Staff & service
Great location and excellent staff services
Stayed 2 nights in Apr 2025

8/10 Good

Edwina

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ciara

Stayed 1 night in Apr 2025

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and centralised area that is very close to malls. Staff are very polite and welcoming. Lounge was also comfortable. Well done.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would stay again

This hotel was amazing for an overnight stay. The breakfast was delicious, the staff super friendly and helpful. Our room was super clean and the gym has amazing views. We would recommend this place to anyone staying in KL and will return there if we find ourselves passing through Malaysia.
Stayed 1 night in Apr 2025

10/10 Excellent

Dipak, Newport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel linked to a mall. Vibrant environment.
Stayed 1 night in Apr 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was checked in by a friendly gentleman named Jeremy, who went the extra mile in accommodating my room requests. The room I stayed in was lovely and very comfortable. The other staff at front desk and concierge were equally professional in ensuring I had a good stay. I would recommend this hotel to those seeking shopping around the Bukit Bintang area.
Stayed 1 night in Apr 2025

10/10 Excellent

Suet Min

Stayed 2 nights in Apr 2025

10/10 Excellent

ChunSiew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pavilion hotel, KL

My sister and I had a wonderful stay at the Pavilion. The room was clean, spacious, and the service was excellent. We will stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Aidan zayn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold

amazing as always, happy returning uest!
Stayed 2 nights in Mar 2025

8/10 Good

WAI LON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location above Pavilion Mall. Pool a little disappointing as it was smaller than it appeared in the pictures (15m maybe). Would have been nice if they had let us know that the power was going to be out for 4 hours on one of the days we were there when we made the booking rather than whilst we were there.. Staff friendly, no pork so breakfast was a bit disappointing..
Stayed 9 nights in Mar 2025

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, made stay a pleasure, would recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Kheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Huge shout out for housekeeping team Also special mention to Edward and his team at breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel in prime location. Direct access to the Pavilion Mall. Staff wonderfully helpful and attentive. Rooms were large and well equipped, although starting to age. Pool on 18th floor was great. Breakfast offer was extensive and tasty. Gets busy at weekends, quieter during the week
Stayed 3 nights in Feb 2025

10/10 Excellent

Fannie

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because it is connected to a shopping mall which has many dining options! All within walking distance! So it is very convenient! The hotel staff are very friendly! This hotel is the first choice for tourists visiting Kuala Lumpur!
Stayed 4 nights in Feb 2025

10/10 Excellent

Chwee Seng Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Here’s a more polished version of your text while keeping your tone intact: --- Overall, the hotel has a very friendly and welcoming atmosphere. The facilities, both in the rooms and throughout the hotel, are more than adequate. I would like to commend a male Malay staff member at the reception on the afternoon of February 13, 2025. Despite facing an incredibly rude and arrogant lady, presumably a hotel guest who was throwing a tantrum at him, he remained calm and courteous throughout. If that lady happens to be reading this, you should be ashamed of yourself! The only issue I encountered was that a pair of shorts went missing from my room. I called the service line to enquire but unfortunately, no one got back to me.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Wei Yang

Liked: Staff & service, property conditions & facilities
Carpet was moist when checking in, otherwise very perfect.
Stayed 3 nights in Feb 2025