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Victoria Home Robertson

4.5 star property

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Photo gallery for Victoria Home Robertson

Outdoor pool
Exterior
Executive Suite, 1 Bedroom | Living room
Deluxe Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils
Premium Suite, 2 Bedrooms | Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Washer
  • Outdoor space
  • Gym

Explore the area

Map
Jalan Pudu, 120, Jalan Robertson, Bukit Bintang, Kuala Lumpur, 50150
  • Berjaya Times Square
    ‪14 min walk‬
  • Pavilion Kuala Lumpur
    ‪17 min walk‬
  • Petronas Twin Towers
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

Fridge, microwave, stovetop, cookware/dishes/utensils

Executive Suite, 2 Bedrooms

  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bed

View all photos for Basic Apartment, 1 King Bed

Basic Apartment, 1 King Bed | View from room

Basic Apartment, 1 King Bed

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living room

Deluxe Suite, 1 Bedroom

  • 51.0 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Apartment, 2 Bedrooms

  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Living area

Superior Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About this property

Victoria Home Robertson

Luxury aparthotel with fitness centre and sauna
This smoke-free aparthotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a children's pool and a 24-hour front desk. Each apartment features a washing machine and a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Victoria Home Robertson offers 5 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Victoria Home Robertson, you're just a quick walk from Jalan Alor. Free WiFi in public areas, free self-parking and an outdoor pool are available. This luxury aparthotel has 5 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washing machine and a balcony
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Within a 15-minute walk of Berjaya Times Square and Jalan Alor
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Victoria Home Robertson offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. The luxury Victoria Home Robertson also features a garden and a lift. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Kuala Lumpur aparthotel is smoke free.

Victoria Home Robertson has a restaurant on site.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 30 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Victoria Home Robertson Apartment Kuala Lumpur
Victoria Home Robertson Apartment Kuala Lumpur
Apartment Victoria Home Robertson Kuala Lumpur
Kuala Lumpur Victoria Home Robertson Apartment
Victoria Home Robertson Kuala Lumpur
Victoria Home Robertson Apartment
Apartment Victoria Home Robertson
Victoria Home Robertson
Victoria Home Robertson Aparthotel
Victoria Home Robertson Kuala Lumpur
Victoria Home Robertson Aparthotel Kuala Lumpur

Victoria Home Robertson Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kandy

Travelled with family
Disliked: Cleanliness, amenities
As conversed on the phone with Sed C, my family was trumatised by the sudden shock at 18:30 of not able to check in Victoria Home Robertson despite prior sending numerous emails to Expedia & the hotel to confirm check in arrangement. We ended wasting 2 hrs of our vacation time working a solution With Expedia Sed to book again with Maple Home reception which is an agent at the hotel onsite to secure a replacement accomodation. Attach to Sed C receipts of our replacement accomodation. Expected Expedia to transact the compensation amount for d incurred cost on me.
Stayed 2 nights in Jun 2022

2/10 Terrible

TEH SOH

Disliked: Cleanliness, amenities
Stayed 2 nights in Apr 2022

2/10 Terrible

Chin Kheng

Stayed 1 night in May 2022

4/10 Poor

Honesti

Disliked: Staff & service
Nosy, staff didnt have a clue, no hot water and bad smell in rooms. These big companies only want money, dont care about guest.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good but I will not choose to stay here again. Looked beautiful on the outside but apt was dirty with broken hangers, broken sofa, empty tissue box, dirty dish tower, leaky aircon and lots of drain flies
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Communication at this place was terrible. When we checked in we were giving no information on amenities, check out time etc. When we arrived at our room, there was a lady (worker?) inside who immediately left before we could ask why she was there. The bathroom smelt terrible. We asked reception to fix the smell, we were told to boil water and pour in down every drain in our room which “should fix the smell.” We had to return to reception to ask what floor the pool and gym were on as there is no information available in the room or building. We were not told about the construction that would take place in the hallway and room next door to us. We dodged cables, ladders, fumes and the sound of drilling all morning before being texted a “gentle reminder” at 11:35am that check out was at 11am, though no information about checkout times were giving to us at any time.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was amazing and the gym and access to netflix and youtube were a bonus
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location was great, a short walk to Bukit Bintang shopping area and restaurants. Taxis easily accessible as well as train/monorail stations. Central location. Site is secure with 24hr manned security. The complex can only be accessed by guests via an access card. Easy check-in and check out.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We shall come back
Stayed 3 nights in Apr 2019

10/10 Excellent

Ct

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its near town area very convienient & hassel free. Highly recommended
Stayed 4 nights in Nov 2018

8/10 Good

kok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Anonymous, Jb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and new property. Secured to stay. Value for money. Easy to get food as theres a cafe and 7 eleven downstairs.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室沖涼熱水不夠，第1個沖完要等10幾分鐘先有熱水待另一位沖，我們有5人十分不便。睡房床頭窗外部機十分噪，
Stayed 4 nights in Aug 2019

6/10 Okay

SHIGEYA

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

こちらは短期滞在型アパートです

短期滞在型アパートで、ホテルのフルサービスを欲しない人にお勧め。 立地はアラルンプールの食事どころや観光地にアクセスしやすく便利でした。 シャワーからお湯が出ないといった設備のトラブルが無かったのもポイント。 問題点は、部屋に少なくない小さな蟻が出たこと。 電源コンセントの位置が使いにくかったこと（例:洗面所にコンセントが無いなど）。 洗面台の排水パイプから水漏れがあったこと。 防音が弱く、飛行機に音、教会の鐘の音、鳥の鳴き声が部屋に入っくるため、朝寝坊したい人にはちょっと厳しそう。私にとっては良い目覚ましになりました。
Stayed 4 nights in Feb 2020

10/10 Excellent

DONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

1.청결 2.친절 3.타인 의식하지 않아 나만의 공간
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

給你一個超讚的體驗

位置超讚, 非常方便, 就近車站和美食街! 另外是房東殷勤和貼心的服務, 記得有一天房內的wifi出現問題, 但房東都立即安排換房, 抱歉令他遲了收工!! 至於房間方面, 整潔乾淨, 所需設備, 一應俱全, 下次再去吉隆坡時一定會再入住!! 強力推介!!!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 28 nights in Sep 2019

10/10 Excellent

•꽃한비•

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 11 nights in Sep 2019

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top

Très bon hôtel appartement super équipé et très bien situé
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地もよく、セキュリティが日本のホテルよりもしっかりしていると感じました。窓だけ汚かったのでマイナスポイントでしたが、それ以外は全て清潔で近くにコンビニや飲食店もいくつかあり、建物内にもあるので便利でした。安く広く泊まりたい方におススメです。
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1泊だけの滞在でした。こちらはホテルというよりレジデンスです。ホテル入口が非常に分かりずらいです。看板にそって向かいますが、セキュリティカードが必要なドアと、セキュリティスタッフが滞在している車の出入り口のみで、戸惑いました。他の滞在している方に便乗してドアから入りましたが、建物が2棟ありどちらかもわからず、受け付けの場所もわからなかったので、what's appから登録番号にメールで問い合わせしました。受け付けはロビー？(外にソファがあります)に2つありますが左側です。デポジット100RMです。鍵はカードキーですが、少々面倒だったのが、どこのドアもキーが必要なのと、出る際もキーが必要だった事です。私達はサウスタワーの42階で、KLタワーが綺麗に見えました。プールは6階と、ノースタワーの42階に小さいジャグジーとプールがありますがここからツインタワーとKLタワーが見れます。ノースタワーへは6階から行けます。部屋はとても清潔でWi-Fiも快適です。キッチン横のドアを開けると洗濯機もあります。ただ、リビングのテレビやソファ側と片方の寝室の電気がつきませんでした。ベットサイドにランプがあれば尚良いと思います。近くにセブンイレブンもやレストランもあり、2bedroomで一部屋7000円ちょっとはかなりコスパ高いと思います。また是非利用したいです。
Stayed 1 night in Apr 2019