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Pullman Kuching

4.5 star property

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Photo gallery for Pullman Kuching

Exterior
Minibar, in-room safe, desk, iron/ironing board
Terrace/patio
View from room
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool
  • Spa

Explore the area

Map
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak, 93100
  • Kuching Waterfront
    ‪10 min walk‬
  • Plaza Merdeka
    ‪11 min walk‬
  • Vivacity Megamall
    ‪4 min drive‬
  • Kuching (KCH-Kuching Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds (Executive)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds (Executive)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Deluxe)

Executive Suite, 1 King Bed (Deluxe) | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed (Deluxe)

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Deluxe)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds (Deluxe)

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Pullman Kuching

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Pullman Kuching offers 389 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at Pullman Kuching. During your stay, you're just a quick walk from Hills Shopping Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, massages or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Riverside Shopping Complex and 4 minutes on foot from Tun Jugah Shopping Center
  • Airport drop-off shuttle service available for a fee
Pullman Kuching offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the luxury Pullman Kuching. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuching hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Puzzle – This restaurant serves breakfast, lunch and dinner.
Nu Er Hong – This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 73.44 for adults and MYR 37.80 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nu Er Hong
  • Puzzle

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 15 2025 to December 31 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from 5 August 2024 to 31 August 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 108 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 73.44 for adults and from MYR 37.8 for children
  • Airport shuttle fee: MYR 194.40 per vehicle (maximum occupancy 5)
  • Rollaway bed fee: MYR 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Pullman Kuching offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Pullman Kuching Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Vivian, Burnaby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping was terrible. The room was more dirty after they cleaned it!! Left a glass cup with brown liquid & tissue in it that was not our's in the room.When we complained to the front desk, they did not understand english. After cleaning, they did not give us towels and missing toilet paper. We will NOT stay at Pullman Kuching again.
Stayed 3 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and professional, ensuring your safety. The hotel is centrally located making it easy to walk to nearby shops and attractions. The Pullman is currently under renovation, which it sorely needs as its age is showing in the west and year of its rooms. Once the renovations are done, the hotel will be more pleasant.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Excellent services but room condition should be improved.
Stayed 3 nights in Feb 2025

8/10 Good

Wil

Stayed 2 nights in Jan 2025

8/10 Good

Dyana

Travelled with family
Disliked: Staff & service, amenities
Hotel staffs were not friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Dyana

Travelled with family
Disliked: Amenities
Good Location except the Housekeeping lady was inconsistent with the towels & left cleaning items in the bathroom.
Stayed 3 nights in Dec 2024

6/10 Okay

Teng Cheng

Stayed 4 nights in Dec 2024

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been my choice for my stay in Kuching
Stayed 5 nights in Nov 2024

6/10 Okay

Phillip

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

SE HYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the arrival to departure! Reasonable price for the executive room. Great location to the Sarawak River boardwalk and close to shopping area and Chinatown
Stayed 16 nights in Oct 2024

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Swimming Pool out of order for a long period due to hotel renovation works. We should see tremendous improvement in the near future, kudos!
Stayed 3 nights in Oct 2024

6/10 Okay

Michel

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Potential is there

This hotel has a lot of potential but you should know that it’s being renovated right now until January 2025. So no access to the pool. Although they have an arrangement to access the pool of another hotel, it’s a bit far and the pool is kind of indoor. The food and beverage are very expansive for Malaysia. The breakfast especially and it’s not worth the price. The rooms also need to be refreshed. Location is ok but up a little hill from the main area near the river.
Stayed 4 nights in Oct 2024

6/10 Okay

Alan, Banning

Its alright
Stayed 3 nights in Aug 2024

10/10 Excellent

logenthiran

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to reach key destinations
Stayed 3 nights in Sep 2024

2/10 Terrible

Kamalan

Business traveller, Travelled with partner
Disliked: Amenities
Poor maintainence and dirty rooms had to call for help over five times for various issues and was moved between rooms due to shower failure and air-conditioning failure.
Stayed 4 nights in Aug 2024

6/10 Okay

Nicole

Disliked: Cleanliness
The hotel was in a good location and the room was good and good value. Unfortunately the room was a twin and I’d requested a double, it took 24hours to be changed. The dinning room was quite dirty and needs a full refurbishment. In general the hotel is soulless and lacks any comfort or ambience, vast areas of open space and the bar area that resembles an office.
Stayed 3 nights in Aug 2024

8/10 Good

Han Kee

Liked: Staff & service
Disliked: Cleanliness
The hotel service is good but very disappointed with Expedia service of notification.. Pullman started renovation on 1 Aug 2024 but we were notified only one day before our flight .. this is ridiculous… we felt cheated by Expedia..
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Aileen Mei Hsuan

Liked: Cleanliness, staff & service, amenities
This hotel offers clean room with great views. However, the towels are too old and not white. The breakfast we had at 6am were cold and waiting to be warmed up. Other than that, it is a good hotel to stay with great price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Nice that it connects to a shopping mall with food court and grocery store.
Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious bedroom and bathroom.
Stayed 1 night in Jul 2024

8/10 Good

Stephen Chia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ngan Leng, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A hotel in the city center. Room are spacious. There is a grocey store and food court at the basement of the hotel which is concenient.
Stayed 4 nights in Jul 2024