Communication and check in was flawless. The property was clean and in very nice condition upon arrival. Everything we needed to cook meals was provided. We were disappointed that we couldn’t watch local channels on the very nice TV in the living room, and that there wasn’t a TV in the bedroom. On our 4th night, a family (including two small children and a dog) moved in upstairs at 10:00 pm. The children ran from end to end of the unit for two hours. We could also hear them screaming and the dog barking. This continued the next day up until 9 pm ish. It was not pleasant, so my husband and I left on Wednesday, when we were supposed to leave on Friday. We learned a valuable lesson about booking the first floor unit.