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Mercure Kuta Bali

4.0 star property

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Photo gallery for Mercure Kuta Bali

Exterior
Exterior
2 bars/lounges, poolside bar
Deluxe Twin Room, 2 Single Beds, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains
Couples treatment room(s), massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361
  • Kuta Beach
    ‪1 min walk‬
  • Beachwalk Shopping Center
    ‪5 min walk‬
  • Legian Beach
    ‪18 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room, 2 Single Beds, Balcony

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 Double Bed, Balcony

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room, 2 Single Beds, Ocean View

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | 1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

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4.2 out of 5, Very good, (1003)
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About this property

Mercure Kuta Bali

On beach with outdoor pool, near Beachwalk Shopping Center
At Mercure Kuta Bali, hit the beach, dine on-site at Alang-Alang Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Kuta Bali offers 130 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Mercure Kuta Bali. During your stay, you're just a quick walk from Kuta Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy ocean views while dining at Alang-Alang Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Kuta Beach and 7 minutes on foot from Beachwalk Shopping Center
  • Airport and local-area shuttle service available for a fee
Mercure Kuta Bali offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a library are also featured at the business-friendly Mercure Kuta Bali. An airport shuttle (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Kuta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Alang-Alang Restaurant – Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available.
Lotus Lobby Bar – On-site bar. Open daily.
Sunset Pool Bar – This bar overlooks the ocean. Open daily.
Room service is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 9 PM on request
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 for adults and USD 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alang-Alang Restaurant
  • Lotus Lobby Bar
  • Sunset Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Kuta Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 32.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 37 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 35 per stay
  • Rollaway bed fee: USD 32.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Kuta Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali

Mercure Kuta Bali Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 258 out of 707 reviews
Rating 8 - Good. 272 out of 707 reviews
Rating 6 - Okay. 114 out of 707 reviews
Rating 4 - Poor. 48 out of 707 reviews
Rating 2 - Terrible. 15 out of 707 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zahharen Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable bed ( room )
Stayed 2 nights in Apr 2025

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We had one long island ice tea, only, because it tasted like flat cola with no alcohol in. Basic popular drink, radler, not available. The double Jim Beam and come finally tasted like a normal drink but at over $20 per drink. The buffet dinner was horrible and cold with poor options. Absolute waste of money. No money change option. One good thing was when the tv didn't work they did change the tv out for a new one which was good. They also organised a taxi for us (at our cost) to the airport when we asked last minute. Hotel transfer wasn't available at the early hours we had to fly out. Wasn't an issue though, just more a heads up to keep some cash aside.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hikaru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here. Rooftop was gorgeous. We loved the infinity pool and restaurant. All the staff were kind and friendly, helpful. Thanks!
Stayed 1 night in Mar 2025

10/10 Excellent

Nuruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services, loving tender care, excelente, rooms very cleen
Stayed 7 nights in Mar 2025

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location on beach

The location was the best . Close to everything , shops /beach/restaurants . The hotel was clean and had food choices at breakfast ( lots of Asian food) . We had an inner court room which was a mistake , the noise from people at the restaurant and motorbikes checking in just bounce off the walls making it noisy .
Stayed 2 nights in Feb 2025

2/10 Terrible

Atishma

Disliked: Cleanliness, property conditions & facilities
We booked 3 nights at this property in a deluxe room. I would not recommend this place. We ended up only staying for 1 night and checked out early. The room was stuffy even though we had the AC going at night. There is a mouldy damp smell in the room which we thought would disappear after the AC was on but the smell staying for the entire night which made it unbearable to sleep.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service
Decent Stay, but Not a 4-Star Experience I recently stayed at this hotel and found it to be good value for the price I paid. While the property itself could use a refresh, the overall experience was satisfactory. The hotel is clean, and the staff are friendly, helpful, and professional, which made my stay more enjoyable. However, I wouldn’t classify this as a true 4-star hotel. If you’re looking for an affordable and clean stay with great service, it’s worth considering.
Stayed 14 nights in Jan 2025

10/10 Excellent

Guy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Hayley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
For the price paid definitely not worth it. Rooms were run down and in terrible need of maintenance. Been a long time since the hotel has had any love. The noise was terrible. Would not recommend or stay again
Stayed 1 night in Jan 2025

8/10 Good

Hunter

Travelled with family
Liked: Cleanliness, staff & service
There is a lot of road noise that can be heard in the ocean view rooms. There were a lot of trainees who didn't know what to do. But they were friendly.
Stayed 5 nights in Dec 2024

4/10 Poor

gavin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisiest hotel I have stayed in for many years ! I understand Christmas holiday but my god the foot traffic and screaming was relentless
Stayed 4 nights in Dec 2024

8/10 Good

Shyamsunder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and newer rooms than Sister property ( Accor Heritage) Wonderful staff Only negative point is lack of vegetarian options compared to Accor Kuta heritage , which has more options for Indian vegetarian Hope they can improve on that
Stayed 4 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort

Helpful

A great overnight stop before embarking cruise ship. Staff very helpful to organise a driver to take us to the port
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

Stayed 1 night in Nov 2024

8/10 Good

Marko

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful resort - we loved every part of it. The breakfast was exceptional, the staff were friendly and helpful. The convenience is unbeatable. The bed was comfortable and the trip was worth every penny!
Stayed 4 nights in Oct 2024

8/10 Good

premkishore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in Nov 2024

10/10 Excellent

Marina

Stayed 7 nights in Nov 2024

8/10 Good

Yusuf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ahshah

Stayed 1 night in Oct 2024

10/10 Excellent

Davina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a relaxing beach holiday
Stayed 4 nights in Nov 2024

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kartick

Stayed 3 nights in Sep 2024

10/10 Excellent

MARGARITA

Stayed 3 nights in Sep 2024