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The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

4.0 star property

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Photo gallery for The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Interior
Outdoor wedding area
On the beach, white sand, sun-loungers, beach umbrellas
Daily buffet breakfast (IDR 198000 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Laundry

Explore the area

View in a map
Jl. Pantai Kuta, Br. Pande Mas, Kuta, Bali, 80361
  • Place, Kuta Beach
    ‪1 min walk‬
  • Place, Poppies Lane II
    ‪2 min walk‬
  • Place, Beachwalk Shopping Center
    ‪5 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Heritage)

Suite, 1 King Bed (Heritage) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Heritage)

9.2 out of 10
Wonderful
(7 reviews)
  • 110 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plunge Pool)

Deluxe Room, 1 King Bed (Plunge Pool) | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (Plunge Pool)

9.4 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Single Beds

7.6 out of 10
Good
(4 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, 1 Bedroom, Balcony (Heritage)

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room, 1 Bedroom, Balcony (Heritage)

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Mercure Kuta Bali
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, 724 reviews
The price is CHF 57
includes taxes & fees
14 Dec - 15 Dec
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About this property

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Seafront resort with poolside bar, near Kuta Art Market
Spend the day relaxing on the beach or pampering yourself at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels's full-service spa. Change of towels is available on request
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuta resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.
Aqua Spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the shopping around The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels. During your stay, you're just a quick walk from Kuta Beach. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Waves Restaurant, a buffet restaurant with pool views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials or massages at Aqua Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Kuta Beach and 4 minutes on foot from Poppies Lane II
  • Airport shuttle service available for a fee
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels such as an outdoor pool and a fitness centre.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Free self parking and valet parking are available.

This 4-star Kuta resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Waves Restaurant – Overlooking the pool, this buffet restaurant only serves breakfast.
Surf Pool Bar – This poolside bar serves lunch and light fare. A children's menu is available. Happy hour is offered. Open daily.
Riva Bar & Restaurant – Overlooking the ocean, this restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 198,000 for adults and IDR 99,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Riva Bar & Restaurant
  • Surf Pool Bar
  • Waves Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • 6,071 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 550000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 198000 for adults and from IDR 99000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Heritage Hotel Managed Accor
Beach Heritage Managed Accor
Kuta Beach Heritage Bali Managed Accor
Kuta Beach Heritage Hotel Bali Managed Accor
The Kuta Beach Heritage Hotel Bali - Managed By Accor
Heritage Hotel Bali Managed Accor
Heritage Bali Managed Accor
Kuta Beach Heritage Hotel Bali Managed AccorHotels
Heritage Hotel Bali Managed AccorHotels
Kuta Beach Heritage Bali Managed AccorHotels
Heritage Bali Managed AccorHotels
Heritage Bali Managed Accors
The Kuta Beach Heritage Hotel Bali Managed By AccorHotels
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels Kuta

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with partner, Travelled with group
Liked: Staff & service
The hallways were dark and the carpets smelled horribly.
Stayed 4 nights in Sep 2025

6/10 Okay

Ester

Liked: Cleanliness, staff & service, room comfort

Needs Something More

Over many years we have stayed at the Heritage, but, no more. It seems like upkeep is not part of the Heritage or Accor group mantra. We booked the Junior Suite, for the balcony and the beach and street view. The room was lovely, but really showing signs of tiredness. Especially the bathroom. The glass and tiles are soiled our shower door would not stay shut, took 2 attempts are a whole afternoon to fix, and still not properly. Couldn't open shower or toilet door independently, didn't want to waste more time so just put up with it. Sink plug and drain mechanism also not functioning. Still we loved the balcony, and our bed, and extra space the Junior Suite gives. Breakfast has changed and gone downhill, food not hot, variety has changed, and in general, not the greatest selection as i was used to in the past. Pool bar and food, is very expensive, and you have to add 21% tax on top. The selection and quality of this has also changed for the worst. Staff are always a credit to the hotel, and it was good to see and be remembered by some of the older staff. A new hotel is being built in front of roof top pool, so when complete i imagine the Heritage will loose the views of the beach from the pool. In general staff a great, hotel is clean, but needs a lot of updating, and food and drink prices are far too expensive. Sorry Heritage you were my favourite hotel, for about 10 or more years, but, not anymore, and we wont be back.
Best bit is the view
Good size room
Stayed 6 nights in Aug 2025

10/10 Excellent

muhammad

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 12 nights in Aug 2025

8/10 Good

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
An enjoyable nautical theme with great staff and suitable accommodations and pool facilities. Superior buffet breakfast and view. Regrettably a great deal of construction on the property hampers the view and atmosphere. The only issue with the rooms is the floors are not cleaned well with lots of dust build up visible under tables and vanity.
Large breakfast buffet area
Large breakfast buffet area
Stayed 10 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and front of house was amazing. The room was a little 1980s but still very nice and the balcony ocean view was magic. Construction next door was little annoying but it's something everybody has to get over. My only complaint was breakfast ..seemed understaffed and food was only ughh....yoghurts not good fruit not good and salad not fresh.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trent

Stayed 7 nights in Jul 2025

4/10 Poor

Patricio

Travelled with group
Disliked: Amenities, property conditions & facilities
A lot of noise during the night
Stayed 1 night in May 2025

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Not a fan of Bali
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, easy check-in, daily house-keeping service, food was good....would go again!
Stayed 6 nights in Jun 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking. Close to everything
Stayed 6 nights in Jun 2025

8/10 Good

David, Pasadena

Liked: Cleanliness
Great view!
Stayed 2 nights in May 2025

6/10 Okay

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities

Under construction. Old pics used for listing.

It was not as advertised. The hotel is under renovations and half the rooms are not available. The photos they use are when the hotel was first built. Now the trees which block the beach view have grown taller and you can’t see as well. the hotel has a ship theme which is cool but there were leaks in the ceiling of the hallways and a bad smell in the entrance which they try to hide with an over abundance of air fresheners. The breakfast is good. But the rooftop evening restaurant serves mediocre food and bad seafood in my opinion. And the water quality was pretty bad. I took a shower filter and I’ve provided a picture which is after only two showers. That shower filter was white. I can say on a good note the staff were nice and worked to try and accommodate us as we were not very happy with the accommodations. But until construction is completed I would stay away from this hotel. I think it will be a nice hotel once all the renovations are done.
Stayed 17 nights in Apr 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and very helpful Room was nice and clean
Stayed 5 nights in May 2025

10/10 Excellent

Stevie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Walking distance to everything. Across the road from Kuta Beach
Stayed 10 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 3 nights in May 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay.

We stayed for 10 days at this Hotel. We had the lagoon pool access room which was private shared with only around 8 other rooms and caught the morning sun. The king bed was huge, rooms cold with aircon. TV stations were limited for movies etc. room made up everyday with cute towel designs. Bring your own conditioner as the shampoo/conditiioner is not good for longer hair. The pool on fourth floor had great sea views and access to a bar. Breakfasts had great variety and Resteraunt on top floor both had great food. One more formal and one more casual Overall the staff were efficient and responsive -great. Hotel is centrally located in Kuta.
Room pool view
Stayed 1 night in Apr 2025

10/10 Excellent

sean M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy friendly staff. Great location
Stayed 5 nights in Apr 2025

6/10 Okay

krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs are really good and friendly. The room condition is not very good, sinks get blocked all times.
Stayed 4 nights in Apr 2025

10/10 Excellent

Orrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

The deluxe plunge pool room is definitely one of the best rooms in Bali! Private infinity pool (shallow) and terrace with great view! Staff were amazingly friendly and generous! Location was perfect with convenience store downstairs, beach across the street, and many restaurants and malls around. Will stay here again if i can!
Stayed 4 nights in Mar 2025

6/10 Okay

Tania

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Overall friendly staff throughout the hotel, rooftop bar/restaurant and spa also the security out front too. Definitely recommend.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing staff & great pool area, great breakfast & good communication thrkughout check in & check out.
Stayed 4 nights in Mar 2025

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

The Kuta Beach Hotel was amazing. Located across the street from the beach. Lots of shopping from local vendors including food, drink and live music. Hotel staff was very helpful with any need and extremely polite. Room was large with balcony overlooking the beach.
Stayed 2 nights in Mar 2025