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RESI STAY HEART

3.0 star property

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Japanese Quad with Kitchen, Non Smoking | View from room
Superior Triple with Kitchen, Non Smoking (Please see policies and room details before you book) | Living area | 43-inch flat-screen TV with digital channels, TV, Netflix
Front of property – evening/night
Superior Triple with Kitchen, Non Smoking (Please see policies and room details before you book) | Private kitchen | Fridge, microwave, electric kettle
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
253 Ameyacho, Kyoto, Kyoto, 600-8148
  • Place, Kyoto Tower
    ‪4 min walk‬
  • Place, Kawaramachi Street
    ‪6 min walk‬
  • Place, Nishiki Market
    ‪3 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪42 min drive‬

Room options

View all photos for Standard Triple Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Triple Room

  • Sleeps 3

View all photos for Superior Family Room With Kitchen

1 bedroom, in-room safe, desk, blackout curtains

Superior Family Room With Kitchen

  • Sleeps 5

View all photos for Superior Triple Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Triple Room

  • Sleeps 3

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Quadruple Room

  • Sleeps 4

View all photos for Standard Quadruple Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Quadruple Room

  • Sleeps 4

View all photos for Japanese Family Suite With Kitchen

1 bedroom, in-room safe, desk, blackout curtains

Japanese Family Suite With Kitchen

  • Sleeps 5

View all photos for Standard Triple Room With Kitchen

1 bedroom, in-room safe, desk, blackout curtains

Standard Triple Room With Kitchen

  • Sleeps 3

View all photos for Superior Triple Room With Kitchen

1 bedroom, in-room safe, desk, blackout curtains

Superior Triple Room With Kitchen

  • Sleeps 3

View all photos for Japanese Family Suite, Kitchen, Non Smoking (Please see policies and room details before you book)

Japanese Family Suite, Kitchen, Non Smoking (Please see policies and room details before you book) | Living area | 43-inch flat-screen TV with digital channels, TV, Netflix

Japanese Family Suite, Kitchen, Non Smoking (Please see policies and room details before you book)

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Superior Family with Kitchen, Non Smoking (Please see policies and room details before you book)

Superior Family with Kitchen, Non Smoking (Please see policies and room details before you book) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Family with Kitchen, Non Smoking (Please see policies and room details before you book)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Triple, Non Smoking (Please see policies and room details before you book)

Standard Triple, Non Smoking (Please see policies and room details before you book) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Triple, Non Smoking (Please see policies and room details before you book)

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard Quad, Non Smoking (Please see policies and room details before you book)

Standard Quad, Non Smoking (Please see policies and room details before you book) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Quad, Non Smoking (Please see policies and room details before you book)

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple (Please see policies and room information before you book)

Superior Triple (Please see policies and room information before you book) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Triple (Please see policies and room information before you book)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Quad, Non Smoking (Please see policies and room details before you book)

Superior Quad, Non Smoking (Please see policies and room details before you book) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Quad, Non Smoking (Please see policies and room details before you book)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple with Kitchen, Non Smoking (Please see policies and room details before you book)

1 bedroom, in-room safe, desk, blackout curtains

Standard Triple with Kitchen, Non Smoking (Please see policies and room details before you book)

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Triple with Kitchen, Non Smoking (Please see policies and room details before you book)

View from room

Superior Triple with Kitchen, Non Smoking (Please see policies and room details before you book)

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Japanese Quad with Kitchen, Non Smoking

Japanese Quad with Kitchen, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

Japanese Quad with Kitchen, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Japanese Quad With Kitchen

1 bedroom, in-room safe, desk, blackout curtains

Japanese Quad With Kitchen

  • Sleeps 4

Party Room A with Kitchen

  • Sleeps 8

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Exterior

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  • Kitchen
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  • Dryer
  • Free WiFi
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The price is CHF 147
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About this property

RESI STAY HEART

Guesthouse in Kyoto, a quick walk to Higashi Honganji Temple
This smoke-free guesthouse features a microwave in a common area, laundry facilities and a front desk safe. WiFi in public areas is free.
RESI STAY HEART offers 26 air-conditioned accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

During your stay at RESI STAY HEART, you're just a quick walk from Kawaramachi Street. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Within a 10-minute walk of Higashi Honganji Temple and Kawaramachi Street
RESI STAY HEART offers its guests laundry facilities, a front desk safe, and a lift. Public spaces have free WiFi.

This 3-star Kyoto guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Accessibility

  • Lift (80 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [5F,544-2,Higashishiokouji-cho,Shimogyou-ku,Kyoto,600-8216.]
Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 12000 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: JPY 10000 per stay
  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 12000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 5F,544-2,Higashishiokouji-cho,Shimogyou-ku,Kyoto,600-8216.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

RESI STAY cotorune KYOTO Hotel Kyoto-shi, Shimogyo-ku
RESI STAY cotorune KYOTO Kyoto-shi, Shimogyo-ku
RESI STAY cotorune KYOTO Apartment
RESI STAY cotorune Apartment
RESI STAY cotorune
Kyoto RESI STAY cotorune KYOTO Apartment
Apartment RESI STAY cotorune KYOTO
RESI STAY cotorune KYOTO Kyoto
Apartment RESI STAY cotorune KYOTO Kyoto
Resi Stay Cotorune Kyoto
RESI STAY HEART Kyoto
RESI STAY cotorune KYOTO
RESI STAY HEART Guesthouse
RESI STAY HEART Guesthouse Kyoto

RESI STAY HEART Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 180 reviews
Rating 8 - Good. 38 out of 180 reviews
Rating 6 - Okay. 9 out of 180 reviews
Rating 4 - Poor. 0 out of 180 reviews
Rating 2 - Terrible. 5 out of 180 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALELI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-7 min walk from train station. Has elevators! Shared kitchen and dining on 1st floor if you want to use it. Otherwise, there's a lot of food to choose from in Kyoto train station (it's a train station/mall/restuarants).
Stayed 3 nights in Jun 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2025

8/10 Good

Maria Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean, the area is a block away from convenience store and few blocks from train stations. Upon check in, you will be told to take out your trash to the designated area which is just outside the lobby. There is no room service If you need luggage transfer, you have to bring it to their office which is 7-10 minutes walk, this is one of the hassle with Resi Stay. Also, there’s not much restaurants close by.
Stayed 3 nights in May 2025

8/10 Good

Jerume

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Handy location, room could've been cleaner and staff friendlier, but overall it was a nice place to stay, the free laundry was very handy.
Stayed 4 nights in May 2025

10/10 Excellent

Susana

Liked: Cleanliness, amenities, property conditions & facilities
Well located. Very clean and tidy. Free laundry machines ans an ample communal kitchen.
Stayed 3 nights in May 2025

10/10 Excellent

Bunpot

Stayed 2 nights in May 2025

8/10 Good

Oanh

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but no one works at reception except at night. They make you take your own trash out and clean your own room which is crazy for how much you pay. Not the best location but it was about a 10 min walk from Kyoto station.
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night. The check-in was about a 5 minute walk to the actual accommodations. The fellow who checked us in was extremely helpful and friendly, we felt very welcome. He explained the facilities well. It is a self-service accommodation, no frills. There was storage facility at the actual building we stayed in, where we put our luggage. Check-in is only offered during specified hours, and there was a girl who somewhat assisted us. She pretty much just pointed to the lock-box and told us to get our keys there. There is a kitchen available for everyone, and washer&dryer in main floor area. I would definitely stay again, even for longer period. Definitely would recommend. But do not expect lots of service or amenities.
Stayed 1 night in Apr 2025

8/10 Good

Dixit

Liked: Cleanliness, property conditions & facilities
Nice little hotel. But that be aware there is no hotel staff outside the hours of 3-10p. So you can’t get anything outside those hours. There’s no housekeeping. There is free laundry.
Stayed 3 nights in Apr 2025

6/10 Okay

Hyang Won, Vancouver

Travelled with family
Liked: Staff & service, property conditions & facilities
Check in process was inconvenient but staff were great.
Stayed 4 nights in Mar 2025

10/10 Excellent

ELIDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Kyoto Station. Several locations to eat around. Price was great too. Very comfortable and central place to stay at. I would return again.
Stayed 3 nights in Mar 2025

8/10 Good

YINGSHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, close to Kyoto Station and there bus stops nearby. Some good restaurants around. You can also visit the supermarket in a few hundred meters where you could find many fresh food at budget prices. The common kitchen is basic which only support very lightly cooking but still convenient. The free washing machines and dryers are very handy. We will recommend to stay in this hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Gaby

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Riten

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resi NOT stay

The hotel is below medicore. I travel a lot and this was probably one of the reviews that I have given such low reviews too. The room was not what we booked, The room smelled like sewer and the towels were stained. There is no towel service, no regular front desk attendant, and everything is very remedial at the best. I would not recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Huang Fa Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Ong

Travelled with family
Disliked: Staff & service

Given wrong info about luggage delivery service

Kyoto station counter staff gave us the wrong information about the luggage delivery service. We were told that the delivery service was suspended in the WHOLE Japan and delivering our 3 big luggages to Tokyo hotel before we leave for our 2 days trip to Shirakawa-go is not possible at all. We were able to send it via the Kyoto Post Office after some mad rush and disruption to our itinerary. There was no suspension of service nor possible delay conveyed to us at the post office. It would have been a disaster if we were to bring the luggages thru many train rides and bus rides in heavy snow during our 2 days trip before we arrive at Tokyo. We did receive our luggages in time in Tokyo without any delay at the end.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful
Stayed 3 nights in Oct 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a contruction nearby, but the stay is excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Sammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren't expecting much from this hotel, but Resi Stay Heart exceeded our expectations. Location was perfect. Not too far from Kyoto station, with a 7-11 & plenty of dining options nearby. Staff was friendly and check-in was easy. Once we entered our room, we noticed some very thoughtful amenities you don't often find in US based hotels such as a flashlight, vacuum cleaner, large bottle of water & slippers. The common kitchen which was shared with other guests, was well appointed with a rice cooker, microwave/toaster and all the kitchen utensils you'll need. The best part was the complimentary laundry facilities (that included detergent) which we definitely needed during our 5 night stay in Kyoto. Overall, we had a pleasant stay and would definitely recommend Resi Stay Heart to all our friends & family visiting Kyoto!
Stayed 5 nights in Jun 2024

6/10 Okay

Caton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Kyoto station, and lots of food options. Did not like that the reception counter was at a different location than the hotel. Either than that, it was a good place to stay at.
Stayed 2 nights in May 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommended, great place to stay. Close to transport and shopping district.
Stayed 3 nights in Mar 2024

8/10 Good

Nick

Disliked: Staff & service
Stayed 5 nights in Apr 2024

2/10 Terrible

Jieming

Stayed 2 nights in Nov 2023