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The Ritz-Carlton, Kyoto

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Photo gallery for The Ritz-Carlton, Kyoto

A person in a pool with a stone wall and plants in the background.
Creator video - submitted by Caligirlwholoves2travel
A hotel room with tatami flooring, a bed with white bedding, a view of a garden and mountains, and a traditional Japanese-style interior.
A hallway with a sign reading "LA LOCANDA" leading to a well-lit interior space.
A modern indoor pool with a glass bottom, stone walls, and lounge chairs along the side.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Kamogawa Nijo-Ohashi Hotori, Nakagyo-ku, Kyoto, Kyoto, 604-0902
  • Place, Kiyamachi Street
    ‪1 min walk‬
  • Place, Kawaramachi Street
    ‪3 min walk‬
  • Place, Nishiki Market
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪72 min drive‬

Room options

View all photos for Suite, 1 King Bed, River View, Corner (Corner)

A modern living room with a sofa set, a coffee table, and a flat-screen TV. There is a large window offering a view of greenery outside.

Suite, 1 King Bed, River View, Corner (Corner)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A potted bonsai tree with a thick trunk and multiple branches, placed on a white surface.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 2 Double Beds

A hotel room with a large bed, a sofa, a small table with a plant, and a view of a cityscape and mountains.

Grand Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Terrace, Mountain View (Terrace)

Suite, 1 King Bed, Terrace, Mountain View (Terrace) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Terrace, Mountain View (Terrace)

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds, Terrace, Garden View (Terrace)

A bedroom with a large window offering a view of a garden and mountains.

Suite, 2 Single Beds, Terrace, Garden View (Terrace)

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds, City View, Corner (Corner)

A modern room with a sofa, a glass table, and a view of a cityscape and mountains.

Suite, 2 Single Beds, City View, Corner (Corner)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, River View, Corner (Corner)

A modern hotel room with a large window offering a city view, a sofa, a dining table, and a chair.

Suite, 1 King Bed, River View, Corner (Corner)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, River View

A modern hotel room with a large bed, a seating area with a view, and a balcony with a cityscape view.

Executive Suite, 1 King Bed, River View

  • Mountain view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View

A modern hotel room with a large sofa, two armchairs, a coffee table, and a TV. The room has large windows offering a view of greenery and mountains.

Suite, 1 King Bed, Mountain View

  • Mountain view
  • 140 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View | Living room | Flat-screen TV

Suite, 1 King Bed, Garden View

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Courtyard View

A hotel room with a large bed, a bedside table with a radio, a wooden headboard, and a small seating area with a tray of tea cups.

Deluxe Room, 1 King Bed, Courtyard View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Double Beds, River View

Executive Suite, 2 Double Beds, River View | Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Suite, 2 Double Beds, River View

  • River view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

Deluxe Room, 2 Double Beds, Courtyard View | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Courtyard View

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a small table with a chair, and a view of the city and mountains.

Grand Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Deluxe Room, 1 King Bed, City View

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Four Seasons Hotel Kyoto
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  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 412 reviews
The price is CHF 855
18 Aug - 19 Aug
Four Seasons Hotel Kyoto

About this property

The Ritz-Carlton, Kyoto

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
The Ritz-Carlton, Kyoto offers 134 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LA PRAIRIE SPA has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at The Ritz-Carlton, Kyoto, you're just a quick walk from Kawaramachi Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Mizuki
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, facials or aromatherapy at LA PRAIRIE SPA
  • Services include babysitting, dry cleaning/laundry and wedding services
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Just a 4-minute walk from Kawaramachi Street and 8 minutes on foot from Pontocho Alley
The Ritz-Carlton, Kyoto offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Kyoto. For a fee, parking is available.

This 5-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Mizuki – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
La Locanda – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
The Bar – On-site bar. Open daily.
On-site venue No. 4 – This lobby lounge serves breakfast and light fare. Open daily.
PIERRE HERMÉ BOUTIQUE – On-site delicatessen. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The Ritz-Carlton, Kyoto is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (JPY 4,000 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 8,223 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Locanda
  • Mizuki
  • PIERRE HERMÉ BOUTIQUE
  • The Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches used
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on February 12, 2025 from 2:00 AM to 4:45 AM, and February 13, 2025 from 2:00 AM to 4:45 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 12000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 8223 per person
  • Valet parking fee: JPY 4000 per day
  • Rollaway bed fee: JPY 12000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kyoto Ritz-Carlton
Ritz-Carlton Hotel Kyoto
Ritz-Carlton Kyoto
Ritz-Carlton Kyoto Hotel
The Ritz Carlton Kyoto
The Ritz-Carlton, Kyoto Hotel
The Ritz-Carlton, Kyoto Kyoto
The Ritz-Carlton, Kyoto Hotel Kyoto

The Ritz-Carlton, Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 209 out of 253 reviews
Rating 8 - Good. 24 out of 253 reviews
Rating 6 - Okay. 14 out of 253 reviews
Rating 4 - Poor. 4 out of 253 reviews
Rating 2 - Terrible. 2 out of 253 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small, but the hotel and staff are wonderfull.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though this 5 star hotel is pricy. It was worth it.! Beautiful hotel and property and all the staff extremely helpful and accommodating. Ive been spoiled. Made my visit to Japan more pleasant. Its also perfectly located on river. A great experience for my husband and I. Will cone back.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sucheta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and staff were the absolute best! I will definitely visit again!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Staff and property are beautiful. First time in Kyoto but location is perfect for gion and other areas.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Truly exceptional- one of the best 5* hotels I’ve stayed in.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

tim

Liked: Cleanliness, amenities, property conditions & facilities
Dry nice and central - service in restaurants somewhat questionable - lots get “lost in transaltion” Early morning cycle tour really great and worth doing!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CURTIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still not sure how they did it, but it exceeded every expectation I had. It was the best experience I have had at a hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property combines the Japanese traditional charm with modern amenities and comfort. Staff exceptionally helpful and providing highest level of service. I cannot recommend this hotel enough .. it is an experience to be enjoyed
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Faranak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent superb service by every single member of the staff . This particular ritz Carlton should be recategorized as a 7 star hotel (if there is not such a rating , one should be started) instead of 5 star. This property deserves all the praise and then some - especially their staff and service.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kyoto Ritz is a beautiful hotel. First class in every respect. Exactly what you would expect from a five star property.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable. No better atmosphere, service or quality at any other hotel in Kyoto.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sophy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Great service
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Wesley P

Liked: Cleanliness
In the true Ritz-Carlton tradition, the R-C Kyoto upholds the highest standards of customer service and provides a 5 star facility. We asked for help from the concierge regarding a tour guide and what to see and he responded with great advice and helped us make a great connection.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will rate this hotel as 4.5 stars rather than perfect 5 stars. The minor complaints are the breakfast and the location. The Japanese breakfast here is not as flavorful as the one I have in Tokyo (another 5 stars hotel). The location is far away from high end shopping malls and the surrounding area looks like a very average neighborhood.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Janis

Liked: Cleanliness, property conditions & facilities
This hotel doesn’t have what other hotels have of this quality…they don’t have shuttles, they don’t have complimentary coffee or tea, or really Anything complimentary…this is a very formal hotel, we will not stay here again very disappointed.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas del staff son los más amables del mundo. MIDORI muchas gracias por llevar el peluche "gucci" que olvidó mi hija hasta Osaka. Muchas gracias por todas sus atenciones. Esperamos volver a verlos pronto.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
咳をしていたらハーブティーを持ってきてくれた。心遣いに感謝しています。
Verified

6/10 Okay

Keiko

ベッドサイドの電話がホコリだらけ等　部屋の清掃がきになった。部屋の冷蔵庫内のワインが高額に過ぎ、しかも美味しくまなく非常に残念。もてなしの真の意味が違うと感じた。朝食付のプランでしたが、残念な内容でした。
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです。
Stayed 1 night in Dec 2021
Verified

8/10 Good

KEIZO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高のおもてなし

出張で2泊3日で滞在したのですが、とても素晴らしい滞在期間となりました。スタッフさんの対応、レストランのシェフの味と接客、全てに於いて流石の一言としか言いようがございませんでした。 もし改善点を上げるとしたら、私は喫煙者なので館内に喫煙ルーム等の物を設置して頂けたら最高でした。どうしてもわざわざ毎回着替えて外に出て行かなければならないで。 後、バスタオルが大きいのは良いのですが質が良いのかかなり重たく使い勝手が余り良くなかった様に思います。 と、言っても上記の２点とも私の単なる我儘ですので特に問題点と言う訳ではないと思います。 それ以外は本当に素晴らしくお仕事で滞在だった為ゆっくりと、とまでは行かなかったでしたがそれでも滞在期間中本当に満喫出来ました。 次回また京都へ行く事がある際はまた利用したいと思いましたし今度はもっと時間を作って満喫したいと思いました。
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高なサービス

大変サービスが行き届いてました。 今までで最高のホテル、サービスでした。
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Gio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just brilliant. service, restaurant, cafe, spa, everything is perfect. definitely I'm coming back soon
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高のおもてなし

チェックインからチェックアウトまで文句なし。 スタッフがどこにいてもいいタイミングで声を掛けてくれて京都のホテルでは一番。 鴨川がみられる部屋は東山からのぼる月の景色も最高でした。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本以外でもお世話になった事ありますが、スタッフ全員が、リッツを愛してる事を感じます。 大変落ち着き、チェックインからアウトまで、一歩も外に出ませんでした。 また宿泊したいです。
Stayed 1 night in Feb 2020