Regina Hotel

2.5 star property

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Photo gallery for Regina Hotel

Front of property
Lobby
Front of property
Standard Double Room, 2 Queen Beds, City View | Down duvets, minibar, in-room safe, blackout curtains
Concierge desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Arenal Volcano, La Fortuna, 4417-26
  • Baldi Hot Springs
    ‪5 min drive‬
  • Costa Rica Chocolate Tour
    ‪5 min drive‬
  • La Fortuna Waterfall
    ‪10 min drive‬
  • La Fortuna (FON-Arenal)
    ‪5 min drive‬

Room options

Basic Room

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Queen Beds, City View

  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Regina Hotel

Hotel in La Fortuna with full-service spa and 24-hour front desk
Along with a full-service spa, this smoke-free hotel has spa services and a microwave in a common area. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Regina Hotel offers 7 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Regina Hotel. During your stay, you're just a quick walk from La Fortuna Park. You'll find features such as free WiFi in public areas, plus a full-service spa and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Indulge with hot stone massages, body treatments or reflexology at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 5-minute drive from Baldi Hot Springs and 12 minutes from Arenal Volcano National Park
  • Airport shuttle service available for a fee
Regina Hotel offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Spa services, a library, and a terrace are also featured at Regina Hotel.

This La Fortuna hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 2:30 PM to 3:00 PM at scheduled times and on request

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Tuesday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 January to 2 February:
  • One of the dining venues
  • Laundry facilities
  • Parking area

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Regina Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Regina Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Tuesday - Sunday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Regina Hotel La Fortuna
Regina La Fortuna
Regina Hotel Hotel
Regina Hotel La Fortuna
Regina Hotel Hotel La Fortuna

Regina Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 90 reviews
Rating 8 - Good. 32 out of 90 reviews
Rating 6 - Okay. 6 out of 90 reviews
Rating 4 - Poor. 0 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Julie

Travelled with partner
Disliked: Staff & service, amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was extremely convenient being in the city center. Can walk to everything. City park was beautiful bonus. Staff very friendly and extra helpful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ruixing

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is wonderful!
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay in the heart of everything

As a solo traveller it’s important to me that I have somewhere to sit in the evening with an outlook. The terrace at the front of the hotel is ideal. Somewhere to sit with a beer and watch the world go by. Staff were very helpful and pleasant ensuring my stay was good. You do need earplugs for early morning motorbikes going to work.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to town center
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have a little balcony.
Stayed 1 night in Oct 2024

8/10 Good

Robert, Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Eithel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love everything about this place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean!
Stayed 1 night in May 2024

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Not quiet on the street at night. Staff was very helpful ! Easy location to sleep and be picked up for activities. Breakfast is cereal bread and yogurt
Stayed 2 nights in May 2024

8/10 Good

Andre, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the feel.of this boutique hotel (9 rooms i believe) with a personal touch. It is unfortunate that the bar across the street blares its kareoke and music at too loud a decibel(it's not their fault - i assume other establishment have issues with them). The hotel is expanding and hopefully the new rooms can mitigate the street noise better. We were lucky one night that the power went out at 10:20 pm for about 15-20 minutes and the bars emptied out. We slept better that evening. I used ear plugs in Costa Rica because the roads do have noisy road warriors and few places are sound proofed and that is in most small tourist towns. Eco friendly, smoke free and truly a welcoming spot. The rooms are big and have decent amenities. The staff is great in helping you book activities (especially if the apps are no longer booking) Rosio can sometimes sneek you in under the wire. I would like go back again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024

8/10 Good

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews are not lying, the noise is a LOT. I wear earplugs every night anyways so I wasn’t too bothered but I could still hear it through them. If you’re a light sleeper choose somewhere else for sure. Other than that, it’s a great location, staff is absolutely lovely, room is spacious clean and comfortable, breakfast was good but not if you’re in to a BIIIIIG breakfast, nice snack before heading out. They gave us a cacao pod to take to our next location! Love Regina.
Stayed 3 nights in Mar 2024

8/10 Good

Charu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel if you are looking to stay in downtown La Fortuna.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very central location. There is street noise, but we slept fine. Very light continental breakfast. Just enough to get you started on your day. We had a comfortable stay at a reasonable rate
Stayed 4 nights in Feb 2024

6/10 Okay

James

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy. Loud music until late. Had an issue with management. The key to my safe broke and manager/front desk tried to scam me. She said safe needed to go to San Jose to be opened. I refused because there was no way our passports and money were going to San Jose. Then she later said a locksmith would come for $30 to fix it and I had to pay. I paid the locksmith guy $40, ($10 tip). Management tried to give me another hand written $15 or $16 bill later for a travel fee for the locksmith. Too many scams going on in Costa Rica. Time for a new country to visit.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very cute place. Will stay there in the future. Lovet it.
Stayed 1 night in Jan 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

jacek, Glenview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive, helpful front desk stuff. Help with organizing day trips and transfers to next destination. People who work here provide excellent service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Property with NEW OWNERSHIP! Excellent and extremely knowledgeable customer service. They have it all tours, transportation, recommendations, etc. The rooms are super clean and fresh. Amazing towel sculptures and toilet paper art in the bathroom!!! Restaurant, bars and convenience store infront and on the sides of the hotel. LISA AND ROSSIO MADE MY STAY MEMORABLE. The hotel is getting more upgrades, therefore, I can not wait to see it and enjoy it.

6/10 Okay

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent staff and location but basic and noisy.

Staff were very friendly and helpful in making suggestions for trips. However, the hotel was fairly basic. Eg no hot water in the sink, poor room lighting with a bedside lamp that didn’t work. The room did have a table with stools to sit at and a fridge, which was good. Very central location near to all the restaurants and attractions, but being on the main road it was very noisy- cars, motorcycles and lorries passing by at all hours.
Stayed 2 nights in Dec 2023

8/10 Good

Dharini

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Jul 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for no-frills lodging

Wonderful location in La Fortuna with an excellent view of the volcano. The reception desk was very helpful and let us check in a little early to accommodate the timing of our travel. Parking is onsite and reserved for hotel guests so there was no issue. The room (1 queen) was pretty no-frills, the plumbing was a bit outdated. Bed was comfortable. Great option for the value, and if you just need a place to lay your head and be centrally located in La Fortuna, this is a great option.
Stayed 1 night in May 2023

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Regina hotel was very convenient for me. It is right in the town center and you can see the volcano Arenal from the balcony. Our room was nice and clean. No problems with the water heater, and staff was helpful in answering all our questions. I would stay here again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ann, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Rocio was welcoming, thoughtful, helpful, and super organized. Prior to my arrival, she responded to all my questions online which made me feel more at ease traveling solo to a new city. The room was clean, safe and comfortable. And the location was great if you wish to be close to the center of town. I’ve traveled throughout Costa Rica and nobody and nothing compares to Rocio and the Regina Hotel.
Stayed 4 nights in Apr 2023