Very well situated nearby the station and the port
Very warm welcome around 9pm and good explanations, map + trains + boats timings for Cinque Terre.
The breakfast at La Reserve is poor, but we staid in another B&B in Genova just before that served a full home made breakfast... The decoration and sketchs about the 5 villages / 5 rooms is very nice and original. Charming really.
When we arrived at the property the air conditioning in our room was broken. When we asked about what we could do the host said to turn on the fan for the ac unit and open the window. It was 36 degrees Celsius and only cooled down to 29 at night. All we got from the host was a sorry and that he had no other rooms available but at least itâs only one night. There was no offer of reimbursement despite the room advertising ac and us booking specifically because we wanted an. Due to this we had to leave window open and it made the room very noisy due to the busy street below. This made the whole experience very disappointing especially due to the lack of effort to make the situation better on the host part.
Perfect location, close to train station and the Main Street. Our host was ver helpful and gave us recommendations and tips to visit La Spezia and Cinque Terre. Definitely will stay again.
Hotel location is good about 5 mins walk from La Spezia main station. Hotel is clean and easy to find. But the condition of the fittings can be improved. Overall, a positive stay as the owner is friendly, helpful and most importantly responsive!