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Aparthotel

Beta Service Apartment

3.0 star property

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Photo gallery for Beta Service Apartment

Outdoor pool
Lobby
Deluxe Apartment, 3 Bedrooms | Living room | 32-inch LCD TV with satellite channels, TV
Shower, free toiletries, hair dryer, slippers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
Financial Park, Level 3, Main Office Tower, Labuan, 87000
  • Place, Financial Park
    ‪1 min walk‬
  • Place, Labuan International Sea Sport Complex
    ‪11 min walk‬
  • Place, An'Nur Jamek Mosque
    ‪14 min walk‬
  • Airport, Labuan (LBU)
    ‪4 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Apartment, 1 Bedroom

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

32-inch LCD TV with satellite channels, TV

Deluxe Apartment, 2 Bedrooms

  • 156 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, stovetop, coffee/tea maker, electric kettle

Standard Apartment, 2 Bedrooms

  • 156 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Apartment, 3 Bedrooms

  • 188 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 3 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Apartment, 3 Bedrooms

  • 188 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

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About this property

Beta Service Apartment

An outdoor pool, a fitness centre and self parking are available at this aparthotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and laundry facilities. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and an LCD TV with satellite channels. Added amenities include a balcony, a dining area and a coffee/tea maker.
Beta Service Apartment offers 86 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Labuan aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Beta Service Apartment. During your stay, you're just a quick walk from Financial Park. Features include free WiFi in public areas, plus an outdoor pool and a gym. This comfortable aparthotel has 86 apartments over 17 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a balcony and a dining area
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Steps from Financial Park and 6 minutes on foot from Labuan Museum
Beta Service Apartment offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Beta Service Apartment also features concierge services, laundry facilities, and express check-in. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Labuan aparthotel.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 1 per day)
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch LCD TV with satellite channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 17 floors
  • 86 units
  • Banquet hall

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 1 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Beta Service Apartment Aparthotel Labuan
Beta Service Apartment Aparthotel
Beta Service Apartment Labuan
Beta Service Apartment Hotel Labuan Island
Beta Service Apartment Labuan
Beta Service Apartment Aparthotel
Beta Service Apartment Aparthotel Labuan

Beta Service Apartment Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 41 reviews
Rating 8 - Good. 18 out of 41 reviews
Rating 6 - Okay. 5 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ayu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good view
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Chong Tsuey Yuh

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
The furniture quite old and weird smell
Stayed 3 nights in Nov 2022
Verified

4/10 Poor

bell

Disliked: Cleanliness, property conditions & facilities, room comfort
The water very dirty because long time not use the room.. the cleanliness also not satisfying
Stayed 1 night in Dec 2017
Verified

8/10 Good

Zohari

Liked: Cleanliness, room comfort
It was quite a nice and cozy place and spacious. The view was fantastic facing the sea and quite comfortable eventhough the property is a bit old.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's comfortable to come with family.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

NUR ARIANAVIYAH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

My review for Beta Apartment

So - so. They have to improve the clean-service, my sofa smells so bad!
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
All of the properties are well except for the iron
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

JAMALHM

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was excellent close to the shops and restaurants. Rooms was fine but when we enter we smell Durians where my wife did not like to eat durian or the smell of durian. Bath towels look very very old and smelly. Rooms AC works very well and it was cold. Others were ok.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great view and the rooms are awesome.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A one-stop paradise in Labuan

It was amazing with spacious room & spectacular view from above. It was comfortable as there is shopping mall within the building including duty-free shops so we don't have to shop elsewhere.
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Need renovation, the property is old, dirty, event all the furniture old
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Rosni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful, spacious and clean. Wonderful place to stay.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
the property is good
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Great but could be improved.

The apartment room is great, the design is very modern, although the air conditioners in the bedrooms could have been strategically placed (for more comfort, the air-conds could have been placed facing the beds). The facility such as the swimming pool was nice, although the service counter could have been more informative about their facilities such as the opening and closing time, cards needed to get into the facilities, etc, especially during check-ins. There should be a signage stating the opening and closing time of the facilities. During cleaning of the pool, there should be a sign stating so outside in which the service counter should also be aware of this so they could also help inform the guests. The overall hospitality was not so bad, although it could be improved.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Friend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofa need changing...smelly but ovrall service ok.need proper cleaning
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Best Place to stay

The best place to stay. We really love it. Next time we will come back again. Thank you beta!
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

lack of maintenance for drainage

Got water ponding inside bathroom, inform to reception to do repair after 20 minutes
Stayed 1 night in Jul 2018
Verified

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view

I always choosed Beta Apartment when visiting Labuan because its better then room only. It remind me of my own apartment.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

ana

Liked: Staff & service
Disliked: Cleanliness

strategic location

easy to find food..in the middle of town...banyak kedai chocolate...
Stayed 2 nights in Apr 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service and lousy apartment

No currenct electric and The air con not cool .....almost 3days.....till the night the aircon start not cool and 2days no electric....my kids and my family can’t sleep well for 2days.....the facilities very old and the cupboard got bad smell.....the floor also tidy...we use slipper in the dinning room........the water heater for shower....sometimes not hot....and the hotel no respond anything and any feedback to us when no electric coming for that 2days....no next time for me........
Stayed 5 nights in Mar 2018
Verified

6/10 Okay

winson

Disliked: Cleanliness, property conditions & facilities, room comfort

Old hotel

Hotel is too old and no maintain at all, room dirty like few year no ppl stay.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

zubaidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel yang bagus dan memudahkan

Sangat gembira, bilik sangat besar dengan kemudahan 5 bilik air, kolam renang juga sangat berpuas hati..
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

E.nicole

Disliked: Cleanliness, property conditions & facilities, room comfort

good location but not hotel room is bed

I was given room 5 floor, the room was ok big can fit in 4 person but the problem is the room was very old and a lot off maintenance have to be done. Bed is not comfort, now side lamp, shower handle came off, toilet is not flushing very well and the room wall is feeling off.
Stayed 1 night in Feb 2018
Verified

8/10 Good

jay

Liked: Cleanliness, staff & service, room comfort

Very spacious. Suitable for a large group.

Reasonably priced. Great for family. Easy access to foodies, chocolates and bank.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Mohd Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ideal for family trio

Just Nice
Stayed 1 night in Dec 2017