I am extremely disappointed with the property I booked, and I feel it’s important to publicly share my concerns. Upon arriving, I was immediately alarmed by the overall environment surrounding the rental. The neighborhood was unsafe, with numerous homeless individuals in the area and abandoned, run-down properties nearby. This was not the safe and relaxing environment I expected for my family.
The property itself was also in poor condition. The windows of nearby buildings were boarded up, and many parts of the surrounding area appeared neglected and unsafe. Worse yet, the property had a damaged roof, partially covered by a tarp, which raised concerns about potential water damage or mold exposure.
This experience was far from what was advertised. The condition of the rental and the safety of the neighborhood were severely misrepresented, and I am deeply disappointed to have found myself in a situation that compromised my family's well-being.
Given these serious issues, I requested a full refund that the owner, nor Vrbo have currently granted. The property and its surroundings did not align with what was promised, and it is unacceptable to expect anyone to stay under these conditions. I hope my experience will prompt better transparency and accountability for future guests.