Beautiful property with amazing location. Only issue is narrow staircase makes quite difficult the carrying of heavy bags to top floor bedrooms. Otherwise A1
Property in good location, easy access to town. Accommodation was light and very airy. Property was fully functional, the kitchen was well equipped which was a particular need of ours and there was adequate space for the family. It did however feel a little tired, not quite as fresh as the images portrayed, we feel it is in need of some TLC. The property was very clean on arrival and the hosts were exceptional at communicating and met all our needs and answered all our questions. Sonia was most helpful.
We arrived Wednesday, first few days were great till we found a cockroach in the kitchen late on the Friday night, it went under neath the dishwasher.Informed the property manager 1st Thing Saturday morning who didn't come out with a spray until the Monday after we had and caught 2 cockroaches. One in the downstairs bedroom came from underneath the bed, and one in the living-room.No more Cockroaches for a few days until the next Friday when we caught another one, in the downstairs shower. Contacted the property manager that we weren't happy, she apologised and stated they could only fumigate once the property was empty, no further solutions were offered.Other than the above that ruined our stay here, we also found the following:The Cooker Hood didn't workSome of the patio doors didn't lockDownstairs Shower room sink plug didn't workDownstairs toilet flush button sticks and water keeps runningBoth downstairs Air conditioning Units were very fiddly to switch on and offDoor surround loose on double upstairs bedroomStaircase had been repaired with Cable Ties and Black TapeUpstairs Shower water came out of side of the shower-head and went cold at timesAfter the cockroaches we didn't see the point in complaining about the rest of the above, as the cockroaches had already ruined our stay here.It was advertised as a 4 Star apartment, before the cockroaches we thought it was a 3 Star. With the Cockroaches we'd give it Minus Stars if we could.
Loved the bakery below and ease of accessibility to restaurants, the beach and boardwalk. The bed on main floor was hard and uncomfortable. We slept in the upstairs bed which was more comfortable with lots of space and a balcony. Keep in mind the spiral staircase if you are staying in the upstairs bedroom. Communication with property manager was great and the kitchen was well stocked which was a wonderful bonus. We didnt realized that it's located on a busy one way street into Carvoeiro so it's a bit noisy with cars speeding through all night long.
The first half of this trip was a family vacation with our granddaughter and children. Having the baby supplies (crib, high chair, baby gate etc) was great as we were travelling from out of the country. Our son was still working so we appreciated the great wifi. Weather was not as good as we had hoped but still managed to get in a few hikes and beach days. Baby dipped her toe in the ocean for the first time.Second half of the trip was with friends and since the weather was much improved we did day trips throughout the Algarve. We are all in agreement that this location was the best of all the towns/cities we visited.The apartment is very well equipped in the kitchen and appreciated the washing machine for such a long vacation. The welcome package was great as we had not done any grocery shopping and arrived later than we expected (too many stops in our drive down from Lisbon). Check in process was very smooth and Sonia (property manager) was wonderful. She was a great help to helping us feel very much at home.Our only issue would be the parking but that is more the result of driving a 9 passenger van in Portugal . We were able to park on the street below without any problem. The bakery/cafe below was a hit with all of us!Thanks Matt, Danielle and Sonia for a wonderful time in Portugal.
We had the most amazing stay at Matt and Gabrielleâs property. The place is so well equipped, left us wanting for nothing. The location was ideal, very central and only a few minutes walk from the beach, restaurants and shops. The communication with Matt and Gabrielle was so welcoming, easy and fast. Sonia was there to greet us when we arrived. AgainâŠvery welcoming and she was incredibly helpful. Airport pick up and drop offs were organised for us, and we were accommodated to regarding check in and out times. The whole family had the best of time and would highly recommend the property. Thank you Matt, Gabrielle and Sonia!
The unit is quite large and only draw back would be the staircase for elderly people.
The weather was mixed due to the passing of hurricane Kirk but did get in some hiking and beach time.
The only fault I found was there was no hand soap in the bathrooms. But on the plus side there was a nice welcome package for us so thank you.
Highly recommend Casa Nelly fornyour stay in Carveoiro. Our 5th visit to the area but our 1st stay in Casa Nelly and we will be back. Duolex had everyrhing we needed. Sonia left us a welcome pack upon arrival - so appreciated this as our flight was late and the nibbles were ideal for our kids. Thanks so so much xbabackFullybedrooplwardrobespace.
Wonderful apartment. Everything you need is there. Beds comfy, bathrooms clean, kitchen stocked with utensils and plastics as good as your own home, towels clean and good quality. Instructions for entry and communication with owner clear and easy to follow. Short walk to beach and great pool in complex. Highly recommended.
We (2 adults & 3 kids) enjoyed our stay at Casa Nelly.
- The house was very clean and well equipped.
- Check-in as well as check-out was very comfortable.
- Our contact person Sonia showed us everything at our arrival and was always available and very helpful during our stay. Thank you!
- Unfortunately we could enjoy the pool just for one day - but it's just around the corner and at that day we were the only ones enjoying it :-)
- If you're a beach person: it's a 5-7min walk just down the street.
- We also loved the bakery, which is very close by. The kids enjoyed to buy everything for the breakfast.
We hope to come back.
Apartment exactly as described, short walk to the beach, plenty of restaurants and bars a few mins away. Yet apartment area is quiet so really is the best of both Worlds.
Very comfortable beds, plenty of towels with a well equipped kitchen. Great TV with plenty of choices in English.
Highly recommended
We had a great stay for 1 month in January with our family.
Danielle and Matt were super friendly and arranged for us everything we needed for our youngest child( 3 months old).
During our stay if we had any questions we could always contact Sonia and she would help us immediatedly.
We van really recommand this appartement!
Sehr schöne gerÀumige Wohnung wir wurden auch sehr freundlich und lieb empfangen von der Frau Sonja M. .
Waren sehr sehr zufrieden , wĂŒrden jederzeit noch mal casanelli mieten und weiterempfehlen. đđâââââ
Lovely apartment ideal location easy walk to all bars restaurants. The apartment is just lovely, the living room comfy with smart tv, the kitchen is very well equipped although there were no matches or lighter for the gas hob so had to buy matches to cook with but not a major problem. The beds used were all comfortable with good mattresses, the outside furniture could do with an update as we had 2 broken chairs and some of the loungers look a little tired but again nothing that was a problem. Pool towels were supplied which was nice the pool area very clean and never busy. The whole apartment block is well maintained and clean.
Whilst you can hear some noise from the road it didn't impact us in any way, you can smell the bakery below tempting us in for a pastal de nata! Check in was easy without any issues, contact with the hosts was great and there was a lovely welcome pack which was very much appreciated:) Our holiday at Casa Nelly was wonderful and we wouldn't hesitate to return.
Plenty of space, clean and well-equipped. Sonia, who managed check-in, was very helpful and the whole experience was straightforward. The pool was lovely and very welcome in the hot weather. Lots of great beaches nearby and the apartment is easy walking distance to Carvoeiro beach and restaurants.