6/10 Okay
Lisa
Travelled with family
15 Aug 2025
Liked: Cleanliness, amenities
The resort from the outside is beautiful, but it’s the details that count. To start, the lobby is quite busy, but there is only one or two people staffed at any given time so even if you have a simple question, you will wait. The suite is beautiful when you first walk in. However, there were many inconveniences. There are no hooks in bathroom to hang towels or robes. The shower glass door is 1/3 size so it water covers the floor when you are done showering. Then your towels are soaked because they are on the floor because no hooks or place to hang towels. It also takes 10 minutes for the water to get warm. You have to bend low to adjust where water sprays from which is under a bar, so prepare to smack your head a few times. Once done, also prepare for the humidity to last about an hour. You can open front door to lessen the time to 45 minutes. There are very few outlets so don’t have more than one phone to charge. The air conditioner was very unreliable and shut off in the middle of the night every day. You have one bottle of water and if you ask for more water, you will be told to go to the bar to purchase it. If the single bartender is busy, you will wait until he finishes making drinks until you can buy your water to bring upstairs. The bed is very uncomfortable and you have tiny pillows. They are also very uptight about the towels. I am giving 3 stars because overall the staff is kind and because of the beach access. The beach area was fantastic!
Lisa
Stayed 2 nights in Aug 2025
