The Ritz-Carlton Maui, Kapalua

5.0 star property

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Photo gallery for The Ritz-Carlton Maui, Kapalua

3 outdoor pools, pool cabanas (surcharge), pool loungers
Meeting facility
Beach nearby, white sand, free beach shuttle, beach cabanas
Beach nearby, white sand, free beach shuttle, beach cabanas
6 restaurants, breakfast, lunch, dinner served; seafood

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
1 Ritz-Carlton Drive, Kapalua, HI, 96761
  • Place, Kapalua Resort
    ‪10 min walk‬
  • Place, Kapalua Golf Resort Bay Course
    ‪15 min walk‬
  • Place, Napili Bay
    ‪3 min drive‬
  • Airport, Kahului, HI (OGG)
    ‪53 min drive‬

Room options

Deluxe Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(36 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Suite, 1 King Bed and Sofa Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Garden View

  • 121 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Partial Ocean View

7.0 out of 10
Good
(2 reviews)
  • 121 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access)

  • 121 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Ritz- Carlton Presidential Suite, Club Lounge access, 1 King, Oceanfront

  • 238 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Royal Pacific Suite, 2 Bedrooms, Club Lounge access, Oceanfront

  • 237 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Club lounge access, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront

  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Club lounge access, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, Terrace (1 King or 2 Queen Beds. Limited View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Club Single Room, 1 King Bed with Sofa bed, Club lounge access

  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 Bedroom Suite, 1 King Bed and Sofa Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 Bedroom Residential Suite, 1 King, Sofa Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 Bedroom Residential Suite, 1 King, Sofa Bed, Garden View

9.0 out of 10
Wonderful
(7 reviews)
  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Lanai, Resort View

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Partial Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Fire Lanai, Deluxe Guest Room, 1 King, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Fire Lanai, Deluxe Guest Room, 2 Queen, Fireplace

  • 40 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Fire Lanai, Deluxe Guest Room, 1 King, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View (Hearing Accessible)

  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View (Mobility Accessible, Roll-In Shower)

  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (Hearing Accessible)

  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Fire Lanai, Deluxe Guest Room, 2 Queen, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront

  • 238 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View

9.2 out of 10
Wonderful
(60 reviews)
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Ritz-Carlton Maui, Kapalua

Stylish beach retreat with 3 outdoor pools
Hop on The Ritz-Carlton Maui, Kapalua's free shuttle and hit the beach, practise your swing on the golf course, or pamper yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
The Ritz-Carlton Maui, Kapalua offers 463 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Waihua Spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton Maui, Kapalua. During your stay, you're just a quick walk from Jean Michele Cousteau's Ambassadors of the Environment. A free beach shuttle, 3 outdoor pools and 6 restaurants are available.
  • Enjoy seafood with ocean views at The Banyan Tree, one of the property's 6 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with facials, body scrubs or body treatments at The Waihua Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Napili Bay and 12 minutes from Whalers Village
  • Free beach shuttle service
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at The Ritz-Carlton Maui, Kapalua, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. This Art Deco resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kapalua resort.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
The Banyan Tree – This poolside restaurant specialises in seafood and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Kai Cafe – This café serves breakfast, lunch and light fare. Open daily.
Burger Shack – This beach family restaurant specialises in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
'Olu Cafe – This poolside café specialises in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Alaloa Lounge – Overlooking the ocean and pool, this lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; USD 50 for adults and USD 25 for children
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 'Olu Cafe
  • Alaloa Lounge
  • Burger Shack
  • Kai Cafe
  • The Banyan Tree

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Hot tub
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 199,993 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Firepit
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • DVD player
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 64.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 50 for adults and from USD 25 for children
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 234409
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton Kapalua
The Ritz Carlton Maui Kapalua
The Ritz Carlton Maui, Kapalua
The Ritz-Carlton Maui, Kapalua Resort
The Ritz-Carlton Maui, Kapalua Kapalua
The Ritz-Carlton Maui, Kapalua Resort Kapalua

The Ritz-Carlton Maui, Kapalua Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 131 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ariana

Stayed 6 nights in Sep 2025

6/10 Okay

Vahan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I really liked the location of the property. However, I didn’t enjoy the beach as it was very windy and not suitable for swimming with my toddler. The windy conditions could be better managed in the pool areas. The jacuzzis tended to get very crowded in the evenings, mostly with solo visitors and intoxicated individuals, making it uncomfortable to enjoy with my wife. Additionally, I felt pressured by the restaurant staff to leave tips. When I didn’t tip, they refused to serve me. One server from the lobby lounge, named Susan, even confronted me demanding at least a 20% tip for bringing only two cocktails, explaining that the hotel doesn’t pay her hourly. This experience really ruined my mood. Lastly, I found the restaurants to be overpriced.
Stayed 7 nights in Aug 2025

10/10 Excellent

Elyjames

Stayed 4 nights in Sep 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Cameron Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bhe beach was easy to walk to, very nice, felt private to resort guests, and not crowded. The food and drink options were high quality, delicious, and competitively priced with outside restaurants. The grounds were large and pleasant to walk around. There was paved costal trail access to walk or run as far as you'd like. It is a very convenient driving distance to Napili bay, Honolua bay, and Kaanapali beaches. Great products on-site provided a convient shopping experience.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gobind Singh

Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is
Stayed 7 nights in Aug 2025

10/10 Excellent

Angel

Stayed 7 nights in Aug 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience, but prices and fees were extremely high. Restaurant dining is excessively expensive, and we were charged $120 daily for “hotel fees” and “valet parking” on top of the high price for the hotel lodging itself. This is something they don’t communicate in advance, which seems wrong. Hotel will also charge a $200/night deposit upon checking in, which they also do not communicate in advance.
Stayed 8 nights in Aug 2025

4/10 Poor

Cameron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was so damn boring. They close the bar at 9am. Dining closes at 10pm. U can’t even get an uber anywhere. If you’re not 50+ do not come here there is literally nothing to do.
Stayed 3 nights in Aug 2025

10/10 Excellent

Reyna Sujey Medina De La Ro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and very friendly! We got a great welcome! Would definitely stay here again.
Stayed 7 nights in Aug 2025

8/10 Good

Daniela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and well maintained. The location is great with lots of activities around. However we were not impressed with the quality of service we received. House keeping never showed up for room cleaning unless we called to ask for service. There was only one restaurant we enjoyed the food at and that was Banyan. The lobby bar was ok but we didn’t really like the sushi , was not as fresh as expected. The front desk rarely had more than one person working so there was always a line for any inquiries and needs we had. Overall I wouldn’t stay again.
Stayed 4 nights in Aug 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very isolated and staff/service not up to par with Ritz’s at other locations
Stayed 4 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property, amazing main lobby, love the pools, love the beach, love the room! Team is very nice and provided us with a bottle of champagne and snack tray for our honeymoon! Less dining options than some other resorts, but ate multiple times at the terrace and had great meals each time, and a bit cheaper than other dining options at competing resorts. Definitely felt like our money was well spent here, as oppose to another resort we stayed at in Wailea. Will remember for a long time and definitely recommend!
Stayed 4 nights in Aug 2025

4/10 Poor

Katheryn Nicole

Stayed 5 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

It was an awesome experience. The service was exceptional.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ossama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very attentive and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and wonderful staff
Stayed 8 nights in Jul 2025

10/10 Excellent

JUNE

Stayed 4 nights in Aug 2025

10/10 Excellent

Pilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond fantastic in so many ways! Marjorie st front desk. Tim at beach cabanas. Everyone was impeccable. Great experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jason R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was beautiful
Stayed 5 nights in Aug 2025

10/10 Excellent

bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025