The Ritz-Carlton Maui, Kapalua

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Where to?

Dates

December 2025

January 2026

3 outdoor pools, pool cabanas (surcharge), pool loungers

On the beach, white sand, free beach shuttle, beach cabanas

6 restaurants, breakfast, lunch, dinner served; seafood

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Restaurant
Air-conditioning
Gym

Explore the area

1 Ritz-Carlton Drive, Kapalua, HI, 96761

Place, Kapalua Resort
‪10 min walk‬
Place, Kapalua Golf Resort Bay Course
‪15 min walk‬
Place, Napili Bay
‪3 min drive‬
Airport, Kahului, HI (OGG)
‪53 min drive‬

Room options

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Partial Ocean View

Wonderful

40 sq m
Ocean view
Sleeps 3
1 King Bed

1 Bedroom Suite, 1 King Bed and Sofa Bed, Garden View

Exceptional

84 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Garden View

121 sq m
Sleeps 6
2 Double Beds

65-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Bedrooms, Partial Ocean View

Good

121 sq m
Partial ocean view
Sleeps 6
2 Double Beds

Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access)

121 sq m
Ocean view
Sleeps 6
2 Double Beds

Ritz- Carlton Presidential Suite, Club Lounge access, 1 King, Oceanfront

238 sq m
Ocean view
Sleeps 4
1 King Bed

Royal Pacific Suite, 2 Bedrooms, Club Lounge access, Oceanfront

237 sq m
2 bedrooms
Ocean view
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Club lounge access, Resort View

Exceptional

40 sq m
Resort view
Sleeps 3
1 King Bed

1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront

84 sq m
Ocean view
Sleeps 4
1 Double Bed

Deluxe Room, 1 King Bed, Club lounge access, Ocean View

Exceptional

40 sq m
Ocean view
Sleeps 3
1 King Bed

Room, Terrace (1 King or 2 Queen Beds. Limited View)

Exceptional

40 sq m
Resort view
Sleeps 4
1 King Bed OR 2 Queen Beds

Club Single Room, 1 King Bed with Sofa bed, Club lounge access

84 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

1 Bedroom Suite, 1 King Bed and Sofa Bed, Ocean View

Exceptional

84 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

1 Bedroom Residential Suite, 1 King, Sofa Bed, Ocean View

Exceptional

84 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

1 Bedroom Residential Suite, 1 King, Sofa Bed, Garden View

Wonderful

121 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Lanai, Resort View

Wonderful

40 sq m
Resort view
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Partial Ocean View

Very good

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Fire Lanai, Deluxe Guest Room, 1 King, Garden View

Exceptional

40 sq m
Golf view
Sleeps 3
1 King Bed

Fire Lanai, Deluxe Guest Room, 2 Queen, Fireplace

40 sq m
Golf view
Sleeps 4
2 Queen Beds

Fire Lanai, Deluxe Guest Room, 1 King, Ocean View

40 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View (Hearing Accessible)

40 sq m
Resort view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View (Mobility Accessible, Roll-In Shower)

40 sq m
Resort view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (Hearing Accessible)

40 sq m
Resort view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (Mobility Accessible, Roll-In Shower)

Exceptional

40 sq m
Resort view
Sleeps 3
1 King Bed

Fire Lanai, Deluxe Guest Room, 2 Queen, Ocean View

Exceptional

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront

238 sq m
Ocean view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View

Wonderful

40 sq m
Resort view
Sleeps 3
1 King Bed

Similar properties

Club Ocean Front One Bedroom Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Pool
Hot tub
Spa
Kids’ pool

includes taxes & fees

20 Jan - 21 Jan 2026

About this property

The Ritz-Carlton Maui, Kapalua

Luxury resort on the beach, with 3 outdoor pools

Spend the day relaxing at the beach, practising your swing on The Ritz-Carlton Maui, Kapalua's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.

The Ritz-Carlton Maui, Kapalua offers 463 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Waihua Spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton Maui, Kapalua. During your stay, you're just a quick walk from Jean Michele Cousteau's Ambassadors of the Environment. A free beach shuttle, 3 outdoor pools and 6 restaurants are available.

Enjoy seafood with ocean views at The Banyan Tree, one of the property's 6 restaurants and 3 bars/lounges
Buffet breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the 3 outdoor pools or soak in the hot tub
Indulge with facials, body scrubs or body treatments at The Waihua Spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a golf course, 2 outdoor tennis courts and a 24-hour gym
Guests have great things to say about the overall condition of the property and the helpful staff
Just a 3-minute drive from Napili Bay and 12 minutes from Whalers Village
Free beach shuttle service

For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at The Ritz-Carlton Maui, Kapalua, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. This Art Deco resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kapalua resort.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

The Banyan Tree – This poolside restaurant specialises in seafood and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Kai Cafe – This café serves breakfast, lunch and light fare. Open daily.

Burger Shack – This beach family restaurant specialises in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

'Olu Cafe – This poolside café specialises in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Alaloa Lounge – Overlooking the ocean and pool, this lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Property amenities

Parking and transport

Electric car charging station on site
Area shuttle up to 2 mi
Free beach shuttle
Valet parking on site (USD 65 per day; includes in/out privileges)
Limited on-site valet parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; USD 50 for adults and USD 25 for children
3 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

'Olu Cafe
Alaloa Lounge
Burger Shack
Kai Cafe
The Banyan Tree

Things to do

18-hole golf course
2 outdoor tennis courts
24-hour gym
24-hour pool access
3 outdoor pools
Art gallery
Basketball
Bicycle rentals
Children's pool
Concerts/live shows
Ecotours
Evening entertainment
Fitness classes
Full-service spa
Games
Hot tub
Piano
Pilates classes
Playground
Sauna
Shopping
Snorkelling
Steam room
Surfing/bodyboarding
TV in common areas
Yoga classes

Family friendly

3 outdoor pools
Children's pool
DVD player
Grocery/convenience store
In-room cot
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

199,993 square feet of conference space
Business centre
Meeting rooms

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Firepit
Garden
On the beach
Pool cabanas (surcharge)
Pool loungers
Terrace
Vegetable garden

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Sauna
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Grab bar near toilet
Hardwood flooring in room
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Valet for wheelchair-equipped vehicles
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
9 floors
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1992
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Living plant wall
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

65-inch smart TV with premium cable channels
DVD player
IPod dock
Netflix
Pay films
Streaming services

Food and drink

24-hour room service
Espresso maker
Free bottled water

Air conditioning
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 150

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 64.88 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach access
Beach loungers
Beach towels
Fitness centre access
Fitness/yoga classes
In-room bottled water
In-room coffee
In-room safe
Internet access
Phone calls
Pool access
Shuttle service
Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 50 for adults and from USD 25 for children
Valet parking fee: USD 65 per day (in/out privileges)
Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 234409

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access is available 24 hours a day.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kapalua Ritz-Carlton

Ritz-Carlton Hotel Kapalua

Ritz-Carlton Kapalua Resort Lahaina

Ritz-Carlton Kapalua Hotel

Ritz-Carlton Kapalua Lahaina

The Ritz Carlton Kapalua

The Ritz Carlton Maui Kapalua

The Ritz Carlton Maui, Kapalua

The Ritz-Carlton Maui, Kapalua Resort

The Ritz-Carlton Maui, Kapalua Kapalua

The Ritz-Carlton Maui, Kapalua Resort Kapalua

The Ritz-Carlton Maui, Kapalua Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Julian

28 Sept 2025

Stayed 6 nights in Sep 2025

10/10 Excellent

John

Travelled with family

28 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5-star service at a 5-star hotel. Outstanding. We will not hesitate to return again. Magnificent experience. They delivered beyond expectations. Thanks, Ritz-Carlton Kapalua! Well done.

Stayed 9 nights in Sep 2025

10/10 Excellent

Emmanuel D

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2025

10/10 Excellent

Diana Danial Abdou

27 Sept 2025

Stayed 5 nights in Sep 2025

10/10 Excellent

Mark William

23 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2025

10/10 Excellent

Vivian

23 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2025

10/10 Excellent

Catherine

22 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Location

Stayed 9 nights in Sep 2025

10/10 Excellent

Joann

Travelled with partner

21 Sept 2025

Nono

Stayed 4 nights in May 2025

10/10 Excellent

Ernesto

20 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean roon

Stayed 5 nights in Sep 2025

4/10 Poor

David

Travelled with partner

20 Sept 2025

Liked: Cleanliness

Disliked: Staff & service

First time staying at this property, although I have stayed at many Ritz Carltons around the world.. We arrived so excited and ready to love it. Unfortunately this hotel falls short in so many ways. It is a Ritz Carlton by name only. The property itself is nice, although the rooms are dated. Location is good for a more secluded vacation. The pool area looks great, absolutely loved that it's accessible day and night. And this is about where the good ends. The service in this property is awful. Quite literally, awful. It's not set up to allow for a relaxing vacation at all. The property features a small beach (not private), which the hotel staff will happily kick you off sunbeds/towels at 3:45pm/4pm - the end of their day. In the Lobby lounge, getting food/beverage service is a challenge unless sat at the bar. One server was incredibly rude. Around the pool, food/beverage service was not good at all. The food itself is really mediocre at best. For the price tag they charge - eat else where. There's plenty of better options locally, you'll just need a car/uber to get to them. One evening, we came back to see house keeping had missed making up our room. Not a problem normally in a 5 star hotel, I made a quick call down request turndown/someone to stop by and to my surprise I was told there was no house keeping staff available in the evenings and that all they could do was for me to collect some fresh towels from the front desk. In short, save yourself the $ - go elsewhere.

Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos Manuel

Travelled with family

16 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing property with great people that makes you feel home. Best service possible. Food and drink are great. Couldnt ask for a better place to stay in Maui.

Stayed 5 nights in Sep 2025

10/10 Excellent

Ariana

14 Sept 2025

Stayed 6 nights in Sep 2025

6/10 Okay

Vahan

Travelled with family

12 Sept 2025

Liked: Cleanliness

Disliked: Staff & service

I really liked the location of the property. However, I didn’t enjoy the beach as it was very windy and not suitable for swimming with my toddler. The windy conditions could be better managed in the pool areas. The jacuzzis tended to get very crowded in the evenings, mostly with solo visitors and intoxicated individuals, making it uncomfortable to enjoy with my wife. Additionally, I felt pressured by the restaurant staff to leave tips. When I didn’t tip, they refused to serve me. One server from the lobby lounge, named Susan, even confronted me demanding at least a 20% tip for bringing only two cocktails, explaining that the hotel doesn’t pay her hourly. This experience really ruined my mood. Lastly, I found the restaurants to be overpriced.

Stayed 7 nights in Aug 2025

10/10 Excellent

Elyjames

11 Sept 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Deepak

6 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2025

10/10 Excellent

Cameron Van

Travelled with family

6 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bhe beach was easy to walk to, very nice, felt private to resort guests, and not crowded. The food and drink options were high quality, delicious, and competitively priced with outside restaurants. The grounds were large and pleasant to walk around. There was paved costal trail access to walk or run as far as you'd like. It is a very convenient driving distance to Napili bay, Honolua bay, and Kaanapali beaches. Great products on-site provided a convient shopping experience.

Stayed 5 nights in Aug 2025

10/10 Excellent

Gobind Singh

6 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

5 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in May 2025

10/10 Excellent

Brian

5 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is

Stayed 7 nights in Aug 2025

10/10 Excellent

Angel

2 Sept 2025

Stayed 7 nights in Aug 2025

10/10 Excellent

Benjamin

Travelled with family

31 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful experience, but prices and fees were extremely high. Restaurant dining is excessively expensive, and we were charged $120 daily for “hotel fees” and “valet parking” on top of the high price for the hotel lodging itself. This is something they don’t communicate in advance, which seems wrong. Hotel will also charge a $200/night deposit upon checking in, which they also do not communicate in advance.

Stayed 8 nights in Aug 2025

4/10 Poor

Cameron

Travelled with group

30 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel was so damn boring. They close the bar at 9am. Dining closes at 10pm. U can’t even get an uber anywhere. If you’re not 50+ do not come here there is literally nothing to do.

Stayed 3 nights in Aug 2025

10/10 Excellent

Reyna Sujey Medina De La Ro

Travelled with partner

27 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was helpful and very friendly! We got a great welcome! Would definitely stay here again.

Stayed 7 nights in Aug 2025

8/10 Good

Daniela

Travelled with group

25 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property is beautiful and well maintained. The location is great with lots of activities around. However we were not impressed with the quality of service we received. House keeping never showed up for room cleaning unless we called to ask for service. There was only one restaurant we enjoyed the food at and that was Banyan. The lobby bar was ok but we didn’t really like the sushi , was not as fresh as expected. The front desk rarely had more than one person working so there was always a line for any inquiries and needs we had. Overall I wouldn’t stay again.

Stayed 4 nights in Aug 2025

6/10 Okay

Peter

Travelled with partner

25 Aug 2025

Liked: Cleanliness, property conditions & facilities

Very isolated and staff/service not up to par with Ritz’s at other locations

Stayed 4 nights in Aug 2025

The Ritz-Carlton Maui, Kapalua

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Deluxe Room, 1 King Bed, Partial Ocean View

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1 Bedroom Suite, 1 King Bed and Sofa Bed, Garden View

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Suite, 2 Bedrooms, Garden View

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Suite, 2 Bedrooms, Partial Ocean View

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Ritz- Carlton Presidential Suite, Club Lounge access, 1 King, Oceanfront

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Royal Pacific Suite, 2 Bedrooms, Club Lounge access, Oceanfront

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Deluxe Room, 1 King Bed, Club lounge access, Resort View

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1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront

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Deluxe Room, 1 King Bed, Club lounge access, Ocean View

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Room, Terrace (1 King or 2 Queen Beds. Limited View)

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Club Single Room, 1 King Bed with Sofa bed, Club lounge access

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1 Bedroom Suite, 1 King Bed and Sofa Bed, Ocean View

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1 Bedroom Residential Suite, 1 King, Sofa Bed, Ocean View

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1 Bedroom Residential Suite, 1 King, Sofa Bed, Garden View

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Deluxe Room, 2 Queen Beds, Lanai, Resort View

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Deluxe Room, 2 Queen Beds, Partial Ocean View

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Fire Lanai, Deluxe Guest Room, 1 King, Garden View

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Fire Lanai, Deluxe Guest Room, 2 Queen, Fireplace

View all photos for Fire Lanai, Deluxe Guest Room, 1 King, Ocean View

Fire Lanai, Deluxe Guest Room, 1 King, Ocean View

View all photos for Deluxe Room, 1 King Bed, Lanai, Resort View (Hearing Accessible)

Deluxe Room, 1 King Bed, Lanai, Resort View (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed, Lanai, Resort View (Mobility Accessible, Roll-In Shower)

Deluxe Room, 1 King Bed, Lanai, Resort View (Mobility Accessible, Roll-In Shower)

View all photos for Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (Hearing Accessible)

Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (Mobility Accessible, Roll-In Shower)

Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (Mobility Accessible, Roll-In Shower)

View all photos for Fire Lanai, Deluxe Guest Room, 2 Queen, Ocean View

Fire Lanai, Deluxe Guest Room, 2 Queen, Ocean View

View all photos for Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront

Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront

View all photos for Deluxe Room, 1 King Bed, Lanai, Resort View

Deluxe Room, 1 King Bed, Lanai, Resort View

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About this property

The Ritz-Carlton Maui, Kapalua

Property amenities

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom