See all properties
Aparthotel

Timber Ridge Lodge and Waterpark

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Timber Ridge Lodge and Waterpark

Water park
Exterior
1 bedroom, premium bedding, pillow-top beds, iron/ironing board
Golf
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
7020 Grand Geneva Way, Lake Geneva, WI, 53147
  • Place, Moose Mountain Falls Waterpark
    ‪2 min walk‬
  • Place, Dan Patch Stables
    ‪11 min walk‬
  • Place, The Mountain Top at Grand Geneva Resort
    ‪5 min drive‬
  • Airport, Kenosha, WI (ENW-Kenosha Regional)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for 1 Bdrm Countryside - 4 waterpark pass

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

1 Bdrm Countryside - 4 waterpark pass

8.8 out of 10
Excellent
(14 reviews)
  • Resort view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bdrm Countryside - 6 waterpark pass

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

2 Bdrm Countryside - 6 waterpark pass

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Children’s play area – outdoor
Holiday Inn Club Vacations at Lake Geneva Resort by IHG
Lake Geneva
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 1,001 reviews
The price is CHF 97
includes taxes & fees
12 Apr - 13 Apr
Holiday Inn Club Vacations at Lake Geneva Resort by IHG

About this property

Timber Ridge Lodge and Waterpark

Enjoy the slopes and an indoor pool at Timber Ridge Lodge and Waterpark during the winter, and return in the summer for a round at the aparthotel's golf course. Each apartment boasts a fireplace and a jetted bath, while offering a dining area and a sitting area. Guests will find a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Housekeeping is available on request.
Timber Ridge Lodge and Waterpark offers 223 accommodations with fireplaces and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a health club and a sauna.

Children aged under 6 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Well Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Timber Ridge Lodge and Waterpark. During your stay, you're just a quick walk from Moose Mountain Falls Waterpark. You'll find features such as free self-parking, plus a full-service spa and an indoor pool. This comfortable aparthotel has 223 apartments over 4 floors. Each apartment offers free WiFi and in-room jetted baths.
  • Each apartment offers a kitchen, a fireplace and a patio
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, body wraps or body scrubs at Well Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Steps from Moose Mountain Falls Waterpark and 8 minutes on foot from Dan Patch Stables
Have fun with on-site winter activities, including downhill skiing, snowboarding and ice skating, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the aparthotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. This ski aparthotel also offers an indoor pool, an outdoor pool and a children's pool. Free self parking is available.

This 3.5-star Lake Geneva aparthotel is smoke free.

Smokeys Bar-b-que House – This family restaurant serves breakfast, lunch and dinner. A children's menu is available.
Hungry Moose Food Court – This poolside buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski storage

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Outdoor treatment areas
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Hungry Moose Food Court
  • Smokeys Bar-b-que House

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels
  • Water dispenser

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: USD 16.28 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 37-inch LCD TV with premium cable channels

Outdoor areas

  • Patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3,498 square feet of conference space
  • Business centre
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Vending machine
  • Wedding services

Location highlights

  • In a regional park
  • In a rural location

Things to do

  • 36-hole golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Outdoor tennis court
  • Pro golf shop
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Snowmobiling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 223 units
  • 4 floors
  • Banquet hall
  • Bicycle rentals
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.28 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness centre access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.28 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 24 May and close on 02 September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Timber Lodge
Timber Ridge Lodge
Timber Ridge Lodge & Waterpark
Timber Ridge Lodge & Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark
Timber Ridge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark Geneva
Timber Ridge Lodge and Waterpark Aparthotel
Timber Ridge Lodge and Waterpark Lake Geneva
Timber Ridge Lodge and Waterpark Aparthotel Lake Geneva

Timber Ridge Lodge and Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1764 out of 3213 reviews
Rating 8 - Good. 901 out of 3213 reviews
Rating 6 - Okay. 317 out of 3213 reviews
Rating 4 - Poor. 139 out of 3213 reviews
Rating 2 - Terrible. 92 out of 3213 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was very dirty, missing several things, and just not somewhere I would ever want to pay to stay again. The staff was nice and my grandkids had fun at the water park. But that is about it.
Stayed 1 night in Jan 2026

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, amenities
The room was excellent. No complaints about the stay, only docking a star because it took 30 minutes to check in due to their being one person at check in. We were glad we arrived to check in early because when 4:00 pm rolled around, the line to check in was 3 times longer. If they could staff check in more effectively I'd have no notes!
Stayed 2 nights in Jan 2026

8/10 Good

JENNIFER T

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities great
Stayed 2 nights in Jan 2026

8/10 Good

Johanna

Liked: Cleanliness, amenities
Staff was nice, room was clean, and the water was warm at the waterpark.
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Jan 2026

4/10 Poor

Anastasia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly check in took 50 minutes. The room blinds were broken, there was mold surrounding the window also there was hair in the bath tub. People were playing and beating on the door all night and screaming in the hallway. The lifeguards neglected actual emergencies (my friend saved a baby in the lazy river) but some how they had the nerve to call me out for thinking my daughter was 6 and under in the outdoor jacuzzi and when I let them know she was indeed 7 they accused me of lying. Just overall a bad experience.
Stayed 2 nights in Jan 2026

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, amenities
Check in could be a lot faster, I waited in line for 50 minutes! Room was clean but couples things needed to be fixed. Closet door broken, couldn’t get a couple outlets to work and tried several outlets but toaster still would not work. Staff was nice and helpful though.
Stayed 2 nights in Jan 2026

4/10 Poor

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Items in room are old or broken. Fold out sofa bent and stuck, both coffee pot lids were broken off causing a mess, fireplace and bedroom TV didn’t turn on.
Stayed 2 nights in Jan 2026

8/10 Good

DAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed with the grandkids
Stayed 1 night in Jan 2026

4/10 Poor

victoria

Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our 4th year coming to Timber Ridge. Friendly staff comfy beds and fun at the waterpark! Resort is a little outdated but gives it rustic charm. The only complaint is the water temperature could be a few degrees warmer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Barrett

Stayed 2 nights in Nov 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities
Everyone is friendly clean rooms and excellent food.
Stayed 3 nights in Dec 2025

6/10 Okay

Alissa

Travelled with family
Disliked: Cleanliness, room comfort
Check in was an DISASTER. We waited in a line of 30-40 people for over an hour to check in. Our room size and amenities were fine. The light switch for the light and exhaust fan in our bathroom would not turn off, there was a freezing cold draft from outside (it was 3 degrees) in our room because of the gap where the seal had deteriorated around the AC/heat unit on the wall, and when we arrived, there was garbage on the floor in the bathroom and bedroom. Friends that traveled with us found garbage on the floor in their rooms as well. The water park was great, other than one very grouchy lifeguard who felt the need to blow his whistle every 5 seconds over every single child breaking rules that only he (no other lifeguard blew their whistle) enforced. He made us (the paying customers) feel really uncomfortable like we were being monitored constantly, instead of them watching swimmers for safety. If you are management, he wears a navy shirt and a beanie poolside. He needs to be spoken to about how he treats guests. We’ve been to Timber Ridge for 5 years straight and have never had this kind of experience. You can tell they are struggling with staffing.
Stayed 2 nights in Dec 2025

6/10 Okay

Nora

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was courteous but we arrived at 3:50 for a 4:00 check in and had to wait 55 minutes. Really challenging with small kids after a long drive. The room (2 bedroom countryside) was fine. There were many areas that needed to be cleaned and it felt kind of scummy. We were disappointed that our fireplace didn't work which the kids were super excited about. We contacted the front desk twice to no avail. We also had a bathroom fan that banged endlessly in the wind. We did get that taken care of. All in, it's a lot of money a night and we expected it to be nicer.
Stayed 2 nights in Dec 2025

6/10 Okay

Therese

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Room and water park were clean. The water was cold. The locker rooms do not have a changing area. The showers do not have a place to put your towel or clothes. I won't go again.
Stayed 1 night in Dec 2025

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, room comfort
Check-in took over 30 minutes. Over 30 people in line. Only two staff. After that everything was fine.
Stayed 1 night in Dec 2025

8/10 Good

Doris

Stayed 1 night in Dec 2025

2/10 Terrible

meaghan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Mohammed

Travelled with family and small children
Disliked: Cleanliness
Pool and hot tub could have been cleaning also kitchen and floor and room should have been cleaner with extra blankets and pillows
Stayed 1 night in Dec 2025

10/10 Excellent

shamek

Liked: Cleanliness
Hot tub my grandson love it
Stayed 2 nights in Dec 2025

8/10 Good

Shantreece

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
The pool was great
Stayed 1 night in Dec 2025