The "application" process seemed tedious and unnecessary but once we arrived we forgot about all of that fussiness. The house is beautiful and spacious. We all slept comfortably (the lower level bed is a bit stiff). I highly recommend this home and hope to return.
Overall, we liked the property quite a bit. A bit of a drive up the hill. The house had a couple small issues but nothing major. Had everything that we needed.
Came for a golf trip with a group of friends. The house was in great shape, was clean, and was very close to the golf courses we were playing. Excellent communication by the host for check-in/check-out. 10/10 would stay again
Had a great stay with the family for the fourth! Mr. lake Lure there staff went above the call of duty to make sure we were good. We will stay here again.
The house does not get maintained well. It appears owner has lack of interest. False interior home images on the Big Rock Lodge website.
The bunk room a/c did not work from the first day of arrival. A a/c repairman came out and parts were needed to repair the a/c. The parts needed to be ordered and was told would not be available until sometime after our week vacation. The six children were uncomfortably warm during the night and throughout our stay and all woke up very early each morning sweating.
The ceiling fan between the living room and open space to the rear of living room did not work.
The large leather sectional and leather chair did not exist.
The folding tables provided to accommodate the dining room table because of lack of dining chairs were filthy and had to be cleaned before use.
The large refrigerator shown on the Big Rick Lodge website was not in the home as shown. A smaller and inefficient refrigerator was provided. The bottom shelf inside the refrigerator could not be fully stored because the shelf on the door to the refrigerator interfered with the bottom shelf when closed. The toaster oven was not included as shown on website. We had to use the larger oven at times. The master bedroom wall to wall carpeting that was exposed around the large area rug in front of the bed was extremely stained and unclean. There was no area rug shown on the website and the wall to wall carpeting is shown very clean. The game tables (pool table and air hockey)
We all had a great time visiting this beautiful cabin at the top of the mountain. Great for kids, teens and adults. Large group of 11 people. Plenty of room for everyone.
Beautiful and spacious home with plenty of room for our group (4 couples). We ate dinner at the restaurant at Rumbling Bald. It was just OK and a little pricey but location worked and we didnât want to cook. Chimney rock and Burnt Shirt Vineyard were a highlight. Overall I would stay here again. There were no issues just some things were overlooked when the cleaning people came in prior to our stay. We did use the fire pit (wood for one fire included) and it was lovely.
Big Rock Lodge was very spacious for our Family. Everyone had room to sleep, eat and have fun downstairs in the game room.
There are definitely bears in the area. One was on the porch checking out the grill.
Second floor air-conditioning may needs to be checked, quite warm upstairs.
Property served four families very well. Spacious home that provides room for everyone to spread out but spaces to gather as well. Only minor issue was refrigerator not staying cold but management resolved the issue quickly with delivering a second for the duration of the stay. We enjoyed the home and all resort amenities very much. Great stay.
This property was amazing, the view and all around feel are great! Would love to see some updated den furniture and more kitchen bowls! The den furniture is just well loved, it is comfy, but could us am update! Also new bedside tables in the Master would be awesome on both sides! Will definitely stay here again! Could just use a little sprucing up!
Great house, great community, great location for privacy, all around outstanding. Only issue some of the furniture needs to be updated and supplemented. Minor when you look at the big picture. I would come back again happily.
Our family of 12 stayed in the property and overall had a great trip but there were a few issues. The rental company called prior to our arrival which was nice, and we were able to get into the home as soon as we arrived. The biggest issue we had was the refrigerator- it would not drop below 54 degrees and would not produce ice. Very worrisome. We had to go out and get ice and out all of our food in coolers so it wouldn't spoil. Luckily it rebounded after the first night, and the rental company sent out maintenance the next morning but it seemed ok. We slowly added food back in. Also, The door handle of the oven was also broken making it difficult to take things in and out. Additionally the dishwasher only seemed to work on a certain setting so by trial and error we learned it had to be on "sanitize" to start. I was surprised that the kitchen lacked some basic tools like serving bowls and pot holders-because in this type of location there are not many places close to eat so much of the cooking is done at the home. The third day the fridge started to warm up again-luckily this was our last night so most of groceries were gone- I reported this to the rental company but didn't hear back.
Overall the house was spacious and the kids enjoyed the games and books. They loved the kids room and basement area. The home is nice it probably just needs a little love from wear and tear. Also the fridge seems like an issue that needs be addressed.
This was a beautiful log home with plenty of space for our extended family to spend time together and have their own private space when necessary! We really loved having access to the resort amenities including the pools and beach/lake activities. The Wifi was a bit spotty in certain sections of the house but overall this was only a minor inconvenience. Overall it was great accommodations for our big family and located close enough to Asheville to do a few day trips off site and then enjoy just relaxing on resort grounds the rest of the time!
I was really hoping to avoid giving a negative review by notifying the office SEVERAL times throughout our stay via texts, phone calls and email of all of the issues. We spent entirely too much of our vacation trying to rectify various issues with the house. We asked for reimbursement of some sort and have only been pushed off. So here we are. Upon arriving at Big Rock, we immediately discovered that 2 toilets were not functioning and the house was dirty. I sent over a dozen pictures of dirty shower doors (one of which did not close properly), dead bugs on the floor, items on the floors, dirty refrigerator and toaster oven, dirty/dusty surfaces throughout the house. The garbage disposal was out of order, giving off a foul odor. Their initial response was to send a maintenance man out at 10pm our first night there, and a cleaning crew the following day. This was appreciated but also, negatively affected our plans significantly. Late the next day we discovered that the refrigerator temperature had risen to 49 degrees. They offered to send someone over with a cooler and ice. This was at about 10pm. This was not going to work. Thankfully, by the next morning the fridge temp had dropped to an appropriate level. All along, we were texting and calling the office to request some sort of compensation for our inconvenience as this house was not anywhere near what the website presented. It has great potential, but unfortunately the owners/property managers do not give it the attention it deserves. There were missing door knobs, broken and dirty trash cans, dirty windows, stained carpets, dust and cobwebs everywhere you turned. We are still hoping that Mr. lake Lure will do the right thing and compensate us for the major disruptions to our stay.
Our family enjoyed a nice stay at Big Rock and Rumbling Bald Resort! It is a beautiful big cabin feel and has so many things to offer for families to have a nice getaway (kitchen appliances, lovely deck, toys and games and DVDs, etc.). This was our 5th time to go to Rumbling Bald Resort for our family vacation and it is a great spot for kids and parents a likeâthe amenities and activities are great!