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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Seasonal outdoor pool
King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access
Front of property
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | View from room

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Pool

Explore the area

View in a map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Place, Heavenly Gondola
    ‪3 min walk‬
  • Place, The Shops at Heavenly Village
    ‪3 min walk‬
  • Place, Lakeside Beach
    ‪8 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪13 min drive‬

Room options

View all photos for Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe King, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard King Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking | Free WiFi, bed sheets, wheelchair access

Executive King Room, 1 King Bed, Fireplace, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Free WiFi, bed sheets, wheelchair access

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • 51 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Family room, 1 King bed and 1 Bunk bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Big Pines Mountain House

Private beach and seasonal outdoor pool, near Casino at Harveys Lake Tahoe
A seasonal outdoor pool, a 24-hour front desk and free self-parking are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 32-inch LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Big Pines Mountain House's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino at Harveys Lake Tahoe. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include multilingual staff
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Heavenly Gondola and 7 minutes on foot from Casino at Harveys Lake Tahoe
  • Free beach shuttle service
  • Pets welcome for a fee (restrictions apply)
Unwind on the private sandy beach, located just 0.6 miles away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle.

Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this South Lake Tahoe hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.2
Rating 10 - Excellent. 278 out of 1004 reviews
Rating 8 - Good. 141 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 175 out of 1004 reviews
Rating 2 - Terrible. 247 out of 1004 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down and dirty. Very expensive for what we got.
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This ‘motel’ has not been updated for over 30 years! The carpet was so bad we couldn’t take our shoes off and the entire building appeared as if it would burn to the ground in seconds. It did not feel safe. And the rates were triple due to the golf tournament. It was bad on all aspects! Consider yourself warned!
Stayed 2 nights in Jul 2025

2/10 Terrible

Jill

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am so sad I didn’t take photos before I evacuated my room so quickly. The beds looked like role away both folded in the middle. Room unpainted, ceiling leaks in need of repaired. Furniture broken and battered horribly. I would not have left my dog there. 1000% unexceptionable!!!!!
Stayed 2 nights in Jul 2025

6/10 Okay

Kastin

Disliked: Property conditions & facilities, room comfort

Overnight Stay

I never expect much when we decide on a last minute overnight stay but when your a motel in South Lake Tahoe I believe an effort should and can be made on upkeep especially these days.
Bathroom1
Bathroom2
Bathroom3
Bsthroom4
Stayed 1 night in Jul 2025

4/10 Poor

Oleksandr

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It way worse than on photos, something like old motel.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Stayed 2 nights in Jul 2025

4/10 Poor

Lindsey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The floors were not swept, I picked up dirt & debris on my feet when I walked in the room barefoot. The nightstand’s drawer handle was missing. The bathroom had a bunch of chipped paint & debris around the sink’s floor that should have easily been cleaned. The window had no screen so when we left the window open for air at night mosquitoes came in & we all were basically eaten alive.
Stayed 2 nights in Jul 2025

4/10 Poor

Rich

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

Honestly the worst I’ve ever had in Tahoe! The bed was in sleep-able! Toilet was even bolted down to floor it moved all over. No smoke detectors in room. Management/owner let everyone party both days until 3am. Charged me $25 for early check in and asked for cash payment so basically that went in their pocket… I didn’t mind paying it but it was a bogus fee. I paid a lot of money and honestly feel like I got ripped off!!! Based on what was expected when booked. I couldn’t check out fast enough the last day and left by 7am…. Very disappointed VERY!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Oscar

Disliked: Cleanliness, property conditions & facilities
The room looks like not clean,at bathroom the showercompleaty dirty,bed find something to make my body and my friend with crash at body, possible bedbugs Also make a mistake and try to fix because make another reservation not even answer phone to try fix a cancelation
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
noise
Stayed 1 night in Jun 2025

4/10 Poor

Leticia, San Francisco

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware, inexpensive place but you get what you pay for. Dirty, depressing place. Only stayed because there was no other option. Paid extra for a kitchen. This 'upgrade' included 1 coffee cup, 1 fork, 1 steak knife, 3 eating spoons (2 of which were dirty - I gave them to manager who was indifferent and didn't have them replaced; so really, 1 spoon), 2 cooking utensils in a dirty plastic cup that had a dead fly inside, a two-burner electric stove (1 heating element did not work, so really, one-burner stove), a refrigerator that froze everything, 3 dinner plates, 5 coffee plates but 1 coffee cup, 1 pan, 1 pot; no bowls, glasses, kitchen nor paper towels, knife, cutting board nor any other standard utensils. Crumbs and stains everywhere, the shelf liners were filthy and stained. Linoleum flooring badly stained, should be replaced. Bed pillows were lumpy and bedding was thin and thread-bare. Pool was murky and pool area very depressing. Grounds were equally depressing and not at all like the photos show. The good: convenient laundry (1 washer and 1 dryer) onsite, ice machine (but no ice bucket; had to use a cooking pot) Lobby looks decent, easy parking, good location, strong water flow in shower with hot water, mattress comfortable, inexpensive to stay (but you get what you pay for)
Stayed 2 nights in Jun 2025

6/10 Okay

Khamsia

Disliked: Cleanliness, property conditions & facilities

Hotel review

Overall the hotel isnt bad. Its fine for one night stay. The tv was small, the none of the lights matched. The shower is small and the soap dish rack had rust in it. The floor boards also had cracks in them. They could definitely use some upgrades.
Stayed 1 night in Jun 2025

8/10 Good

Tamara, chelsea

Travelled with family and small children
Disliked: Cleanliness
Room was a nice size, smelled good. It was not as clean as it should have been, bathroom floor was dirty, bathroom counter was sticky and there was hair on the counter, cobwebs on overhead lights. Location was great and the area was quiet
Stayed 1 night in Jun 2025

4/10 Poor

Elmer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We got the wrong room initially and then when we got the right room, the bed looked like it hadn’t been made. The room and the outside of the place looked outdated and not like what the picture showed.
Stayed 1 night in Jun 2025

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled of urine, hairs on bathroom sink, A/c made the room very dusty and allergic. Tv remote wasnt working without having to be next to the tv. Kitchenette sink was also draining slowly along with the bathroom sink
Stayed 1 night in Jun 2025

6/10 Okay

Audrey

Stayed 1 night in Jun 2025

4/10 Poor

hipolito

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The room was spacious, that added to the sense of openness. However, the bed left much to be desired; the mattress was old and lacked comfort, making restful sleep a challenge. The thin walls allowed every sound from the neighboring rooms to seep through, turning the space into a cacophony of voices and footsteps at all hours. The television, while equipped with a full cable package, produced a thin, tinny sound that detracted from any enjoyment of its programming. Additionally, the room could benefit from improved lighting; it only had two small lamps that barely illuminated half of the space, casting shadows that seemed to linger in the corners. Overall, the room had potential but fell short in several key areas.
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 2 nights in Jun 2025

2/10 Terrible

ponciano

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an older property, but they are working on fixing it up. Our unit had newer floors (laminate) which was nice. We were not expecting anything fancy for a quick trip and it was absolutely fine. The management was appreciative when I pointed out a couple of things that needed replacing (one of the lightbulbs in the vanity needed to be replaced but it was still plenty bright. If we went up again for a short stay, I would return. It isn’t as fancy as the casinos and large hotels but for the price, well worth it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Big Pines Mountain House. Our Check in was easy and room we got was impeccably clean and comfortable. Front desk staff was friendly throughout our stay. Room had a microwave, coffee maker and other handy amenities needed for our stay. Location was great you can walk everywhere.
Stayed 1 night in May 2025

2/10 Terrible

Rose, Elk Grove

Disliked: Amenities, property conditions & facilities
The pictures on the website are not what it is. I had to cancel our booking and went to find another place to stay. It seems like this property is under a new owner/ management, and they should consider remodeling or paint the whole property so they can have a better condition of their rooms and facilities. If they want more people to stay with them, they have to
Stayed 1 night in Jun 2025