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Best Western Plus John Jay Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus John Jay Inn & Suites

Free continental breakfast
Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout curtains, iron/ironing board, free WiFi
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Parking included
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
600 W Palmdale Blvd, Palmdale, CA, 93551
  • Place, Palmdale Regional Medical Center
    ‪8 min walk‬
  • Place, Antelope Valley Mall
    ‪3 min drive‬
  • Place, Palmdale City Hall
    ‪3 min drive‬
  • Airport, Palmdale, CA (PMD-Palmdale Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western Plus John Jay Inn & Suites

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a steam room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and dry cleaning.
Best Western Plus John Jay Inn & Suites offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Palmdale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus John Jay Inn & Suites. During your stay, you're just a quick walk from Palmdale Regional Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a steam room
  • 10 minutes on foot from Palmdale Regional Medical Center and a 2-minute drive from Palmdale City Hall
As a guest of Best Western Plus John Jay Inn & Suites, you'll find an outdoor pool, Access to hot tub, a steam room, and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available. Best Western Plus John Jay Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Palmdale hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western Plus John Jay
Best Western Plus John Jay Inn
Best Western Plus John Jay Inn Palmdale
Best Western Plus John Jay Palmdale
John Jay Best Western
Palmdale Best Western
Best Western Plus John Jay Inn And Suites
Best Western Plus John Jay Hotel Palmdale
Best Western Palmdale
Best Western Plus John Jay Inn Suites
Best Plus John Jay & Suites
Best Western Plus John Jay Inn & Suites Hotel
Best Western Plus John Jay Inn & Suites Palmdale
Best Western Plus John Jay Inn & Suites Hotel Palmdale

Best Western Plus John Jay Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was fine
Stayed 4 nights in Jun 2025

10/10 Excellent

Suzzanne

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the staff is friendly room is clean
Stayed 1 night in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and the room was excellent. Staff was friendly and the breakfast wasn’t bad. Rooms were quiet and I would definitely would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Ty

Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Jun 2025

4/10 Poor

Ayesha

Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The staff were all really nice and for the most part, the hotel was clean. However, I kept getting bitten by what I thought was mosquitos. It turns out that they have bed bugs!! We won't be back.
Stayed 4 nights in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value for the money

Good value for the money. The buffet ran out of some foods (yogurt, danish) and the pool has no shade, but we were comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the hotel. Clean, nice bed, great view and the pool was nice. Will stay again
Stayed 2 nights in Jun 2025

8/10 Good

Claudia Patricia

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed 1 night in Jun 2025

6/10 Okay

sergio, downey

Business traveller
Disliked: Amenities
It was loud had to complain a few times about kids running down the hall at 11pm and people slamming doors and hallways smelled like weed
Stayed 3 nights in Jun 2025

10/10 Excellent

Peggy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept very well
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Stayed 1 night in Jun 2025

8/10 Good

Joann

Stayed 4 nights in Jun 2025

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on line look amazing,I booked a suite but what a disappointment when I got there. parking was full,when I checked in they Demanded a copy of my credit card (already paid at Experian.con) .when I checked out and request for them to delete my information they declined and said they may need to charge after they check the room. when I went to the room I wanted to leave but they would not give me a refund. I left around midnight and did not feel comfortable spending the night there.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Tehachapi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

4/10 Poor

Roksana

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be better if you had egg breakfast menu.
Stayed 1 night in May 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it’s nice tks
Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good prices good staff quiet property
Stayed 1 night in Mar 2025

6/10 Okay

Juan

Liked: Staff & service
Disliked: Amenities
The property is ok. The bathroom sink is in the bedroom area which bothers anyone still sleeping bc of the lights. And the breakfast is horrible.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025